Your staff was extremely helpful and really patient with everything I asked. I had to make a change in the number of shoes that I ordered and they were willing to answer to all my questions about the... See more
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Perfection does not exist, bit they came close, hence the 4 stars. And thar is because of the website when trying to followup the order… it’s not really good. That is the only reason I did not give 5... See more
Company replied
Great prices, and super fast shipping, way more reasonable/better prices than farfetch & mr.porter , i highly recommend it
Company replied
Everything went great! It was easy to order, the package arrived quickly, the communication with the seller was excellent. Only the shipping costs could have been lower.
Company details
Written by the company
Mascheroni Store Online . For Over 120 years we care about your style. Unique Luxury Sportswear Brand Mix in Italy. Worldwide Shipping
Contact info
Via Gabrio Piola 23, 20833, Giussano, Italy
- +39 0362 850178
- shop@mascheronistore.it
- mascheronistore.it
4.5
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Very fast delivery!
July 23, 2022
Disponibilità e efficienza dal back…
Disponibilità e efficienza dal back office alla vendita.
Complimenti
June 19, 2022
Unprompted review
Everything perfect
April 16, 2022
Reply from Mascheroni
Dear Peter,
we are pleased that you have rated our service excellent, we always try to do our best and give utmost importance to the customer! Thanks for taking the time to write your valuable review!
From Croatia
The goods arrived quickly.
I highly recommended!
Five stars for service, goods!
Thank You
March 30, 2022
Reply from Mascheroni
Dear Sanja,
we are pleased that you have rated our service excellent, we always try to do our best and give utmost importance to the customer! Thanks for taking the time to write your valuable review!
Fast delivery:)
March 29, 2022
I ordered an item that was in stock.Two…
I ordered an item that was in stock.Two days later I received an answer that it was exhausted and they offered me another item that I did not like at all.
Not to mention that postage is as expensive as sending it to Mars.most likely This is a trade trick or trying to push their garbage.
March 9, 2022
The customer service replied quickly
The customer service replied quickly, and I soon received what I bought. I'm surprised that the express company you use is DHL. Their service is very good and fast. The package of the goods received is complete without any damage. I'm very satisfied with this shopping. Thank you!
January 19, 2022
Fast responses and quick shipping to usa
January 10, 2022
Nulla da dire! Impeccabili!
Nulla da dire! Spedizione perfetta in due giorni, imballo impeccabile con cellofan e doppia scatola, customer care pronto e disponibile. Non ho un motivo per non dare 5 stelle.
December 31, 2021
Unprompted review
The goods on the website were…
The goods on the website were available. After ordering and paying for the goods, I received a message that the goods are already sold out. The money was returned to me.
December 14, 2021
1 wrong shoe in the box
Just ordered a pair of sneakers.
I was negatively surprised when opened the box. Found 2 left shoes instead of a pair.
One was correct size 44.5 and the other 45.
So, 2 left shoes, no right shoe, both different size.
Very disappointed with this transaction
December 6, 2021
Reply from Mascheroni
Dear Pambos,
we are really sorry about this inconvenience.
In these situations, it's our hurry to send our courier at our cost to pick up the item and proceed to refund the total amount of the order or to send the correct item back.
We hope you have appreciated it, although the mistake committed.
Best regards.
timely delivery of ordered goods
December 6, 2021
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