Your staff was extremely helpful and really patient with everything I asked. I had to make a change in the number of shoes that I ordered and they were willing to answer to all my questions about the... See more
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Perfection does not exist, bit they came close, hence the 4 stars. And thar is because of the website when trying to followup the order… it’s not really good. That is the only reason I did not give 5... See more
Company replied
Great prices, and super fast shipping, way more reasonable/better prices than farfetch & mr.porter , i highly recommend it
Company replied
Everything went great! It was easy to order, the package arrived quickly, the communication with the seller was excellent. Only the shipping costs could have been lower.
Company details
Written by the company
Mascheroni Store Online . For Over 120 years we care about your style. Unique Luxury Sportswear Brand Mix in Italy. Worldwide Shipping
Contact info
Via Gabrio Piola 23, 20833, Giussano, Italy
- +39 0362 850178
- shop@mascheronistore.it
- mascheronistore.it
Replied to 100% of negative reviews
Typically replies within 1 week
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Where is my reimbursement?
2 out 3 items bought were out of stock when I paid the order while they were available on the web site.
More than one month passed and the company still owes me about 70% of my refund.
Not very respectful of your clients.
Really bad
Really bad - I orderd shoes that wasn't avalible and I have not got the refund yet one month later.
Good service
I bought a boots from Mascheroni and very glad with purchase and delivery speed.
Just perfect!
Very please with the quick service of…
Very please with the quick service of international postal shipment
Perfection
Perfection, ordered on Saturday, sneakers arrived by Wed! They even included a travel bag for the shoes!I surely recommend them and i will buy from them again! Greetings from Greece! Viva Italia!
Quick delivery to the Netherlands and a…
Quick delivery to the Netherlands and a nice and good customer service via an easy message service with a quick response time.
Enjoying the shoes! Thanks!
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