Regalia Store UK Reviews 

539
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products and the wide selection, often finding exactly what they need. Many people highlight the superb service, noting prompt communication and efficient handling of orders. Reviewers frequently mention the fast and reliable delivery, with items often arriving sooner than expected. However, some customers also noted issues with customer service, specifically regarding a lack of response to inquiries or difficulties in obtaining solutions for faulty products or spare parts.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often describing items as superb,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and fast delivery... See more

Quality

People report positive experiences with quality, consistently praising the superb and excellent quality of... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as excellent, superb, and... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering and the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are a large number of opportunities to buy [masonic] regalia on line. Many are similar but with the expected price variations and availability. I was very happy for the Regalia Store to supply m... See more

Rated 5 out of 5 stars

Excellent product and service, web experience could have better, I fouind it difficult to place order and ended up ordering a pin I didnt want(not a problem). However, I requetsed early delivery and i... See more

Rated 5 out of 5 stars

I purchased a Provincial Case , The quality of which is superb @ £100.00. However I lost one of the Handle pins that hold it on. Eventually after some back and forth dialogue. I spoke with Ben, o... See more

Rated 5 out of 5 stars

I today have had a conversation with a Senior Manager of Regalia Store Ltd. I did put a negative review on previously. However on the assurance that He will be in touch with their Manufacturer... See more


Company details

  1. Shopping & Fashion

Written by the company

Manufacturers & suppliers of wide range masonic regalia, masonic rings & other gifts. Accredited safe & secure online store www.masonicregaliastore.co.uk for online shopping.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

539 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(539)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Very disappointed

I have purchased a pair of KT leather gloves and they were great. I’ve also got a KT medal but the closure was broken. My mistake for not checking it up as soon as it arrived trusting all is fine. Unfortunately today as im getting ready for my meeting realised of it. I have not time to change it now so have to mend it somehow to wear it on my meeting. I have been purchasing Masonic regalia for the past 6 years and never had an issue. I’ve decided to try this shop but disappointed. Things should be checked before dispatching.

March 30, 2025
Rated 5 out of 5 stars

Excellent service

I found what I was looking for very quickly. The website was easy to navigate, the ordering procedure equally so.
My order arrived in good time however, I would suggest advising customers of the mode of transit and introduce order tracking for larger items.

March 28, 2025
Rated 5 out of 5 stars

Beautiful regalia that stands out from…

Beautiful regalia that stands out from many other suppliers I have used in the past. Their lead times are not insignificant for bespoke items but sent to me on time in full and well worth planning ahead if you want first class regalia.

March 28, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, good comms and speedy delivery of urgently needed regalia. Would definitely order again.

March 28, 2025
Rated 5 out of 5 stars

Great service

Great service - the order was processed and quickly delivered. A special mention to Abbi in sales & customer support who was very helpful.

February 26, 2025

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