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Regalia Store UK Reviews 

539
•
TrustScore 4.5 out of 5

4.7

Shopping & Fashion
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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products and the wide selection, often finding exactly what they need. Many people highlight the superb service, noting prompt communication and efficient handling of orders. Reviewers frequently mention the fast and reliable delivery, with items often arriving sooner than expected. However, some customers also noted issues with customer service, specifically regarding a lack of response to inquiries or difficulties in obtaining solutions for faulty products or spare parts.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often describing items as superb,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and fast delivery... See more

Quality

People report positive experiences with quality, consistently praising the superb and excellent quality of... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as excellent, superb, and... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering and the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are a large number of opportunities to buy [masonic] regalia on line. Many are similar but with the expected price variations and availability. I was very happy for the Regalia Store to supply m... See more

Rated 5 out of 5 stars

Excellent product and service, web experience could have better, I fouind it difficult to place order and ended up ordering a pin I didnt want(not a problem). However, I requetsed early delivery and i... See more

Rated 5 out of 5 stars

I purchased a Provincial Case , The quality of which is superb @ £100.00. However I lost one of the Handle pins that hold it on. Eventually after some back and forth dialogue. I spoke with Ben, o... See more

Rated 5 out of 5 stars

I today have had a conversation with a Senior Manager of Regalia Store Ltd. I did put a negative review on previously. However on the assurance that He will be in touch with their Manufacturer... See more

Company details

  1. Shopping & Fashion

Written by the company

Manufacturers & suppliers of wide range masonic regalia, masonic rings & other gifts. Accredited safe & secure online store www.masonicregaliastore.co.uk for online shopping.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

539 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(539)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

wrongly embroidered sash

You sent me the wrongly embroidered RX Divisional Sash even though I ordered the correct one! However when I pointed this out you responded quickly via email stating that you would put this right

January 8, 2025

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