Massage Chair Deals Reviews 

57
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Overall, it’s a decent chair, but not worth the $9,900 price tag. I expected a lot more, especially from the “AI body scan,” which isn’t very accurate or impressive. The calf and foot massage i... See more

Rated 5 out of 5 stars

I didn't want to go look at models all day especially since the choices are minimal here. My wife wisely said it was up to me to find what i want. This place had great options in multiple price rang... See more

Company replied

Rated 5 out of 5 stars

I went into this experience knowing very little about massage chairs and had no idea about all the technology available. Their team was instrumental in helping me figure out exactly what I should be... See more

Company replied

Rated 5 out of 5 stars

Delivery was as expected. I assembled without any problem. Easy to use, straight forward massage choice and adjustments. Doesn’t take up much floor space, nice look, comfortable. Have had it about 3... See more

Company replied

Company details

  1. Massage Supply Store

Written by the company

Our passion is to making the lives of our customers better with health and wellness products, including massage chairs. We carry a wide range of models from different brands and at all price points. Our goal is to help you relax, relieve stress and maximize the quality of your life every day!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

57 reviews

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4.5

All reviews

(57)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

I love my chair...customer service was…

I love my chair...customer service was outstanding...Cant say enough about it...Stay in it all nite. Just relaxing

March 10, 2025
Unprompted review
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Reply from Massage Chair Deals

Angie, we're so glad you're loving your chair and that our customer service hit the mark. Sounds like it's become your new favorite place to relax—enjoy every minute of it! If you ever need anything, feel free to contact us anytime.

Rated 5 out of 5 stars

Great communication providing guidance

Great communication providing guidance when delivery would arrive. Perfect point to point sale to installation process

March 4, 2025
Unprompted review
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Reply from Massage Chair Deals

Brian, thank you for your review! We’re glad everything went smoothly from sale to installation. If you ever have any questions, you know how to reach us. Happy relaxing!

Rated 5 out of 5 stars

Top-notch sales support

Top-notch sales support! Everything about the entire process was very smooth, and I would highly recommend it. The chair that we got is out of this world and the entire family absolutely loves it!

Here is my review on our Osaki OS-Pro DuoMax 4D+ Massage Chair:

Your review is awaiting for approval
A Game Changer in Our Home!
I recently purchased the Osaki OS Pro DuoMax 4D Massage Chair, and I couldn’t be more impressed! This chair has completely elevated our relaxation experience, and everyone in the house is obsessed with it.

Here are a few reasons why this chair stands out:
1. Dual Roller Mechanism: This is a game changer! The precision and effectiveness of the rollers provide an incredible, deep massage that feels just like professional hands.
2. Premium Materials: The quality of the materials is outstanding. Everything feels durable and luxurious, adding a touch of sophistication to our space.
3. Heated Cores & Heated Shawl: These features are perfect for relaxing sore muscles, especially after a long day. The warmth is soothing and makes the massage even better.
4. Bluetooth Spa Music: Being able to connect my phone via Bluetooth is such a nice touch as well as built in wireless charger. It really enhances the whole relaxation experience.
5. Reclining Feature: The ability to tilt back so far is amazing. It allows you to find the perfect position for total comfort and relaxation.

As someone who deals with extremely sore and tight muscles on a daily basis, this chair has been a lifesaver. It has significantly eased my tension and helped me feel so much more relaxed and comfortable overall.

This massage chair has quickly become a daily staple in our household, and I can confidently say it’s one of the best investments we’ve made. If you’re considering it, don’t hesitate – you won’t be disappointed!

December 6, 2024
Unprompted review
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Reply from Massage Chair Deals

Nathan, thank you for sharing your feedback on the Osaki DuoMax! We’re glad to hear that the whole family is enjoying your massage chair and that everything went smoothly. If you ever have any questions, don’t hesitate to reach out.

Rated 5 out of 5 stars

Awesome massage chair

Awesome massage chair. Very comfortable and relaxing. Love the different levels of intensity and the auto mode gives you great massage experiences to choose from. Would definitely recommend!!

January 18, 2025
Unprompted review
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Reply from Massage Chair Deals

Ronda, thanks for sharing your experience. We're so happy to hear you're enjoying the comfort and features of your massage chair. Should you have any questions, feel free to get in touch anytime!

Rated 5 out of 5 stars

Every Day is a Spa Day

We absolutely love this massage chair. We tried a similar one on our anniversary trip to Vegas. We purchased the white glove service and it was worth every penny. The communication, set up and clean up was professional and super easy. The chair takes up about as much space as a leather recliner. I love that since I was concerned that it would take over our bedroom. My hubby is 6’2, 260 pounds and a former football player. He loves the high intensity. I’m 5’6, 230 pounds and I like that I can reduce the intensity. I often sit on a small throw pillow when I’m in the chair since my lower back is sensitive and that does the trick. The arm massager and the heated shawl are my favorite features. We also received the eye massager. The relaxing music makes it feel like you are in a spa. Hubby uses the chair to wind down after work. I use it in the morning to ease into my day. We have had it for about a month. The color is beautiful and fits our decor. It’s worth every penny. Treat yourself, you won’t regret it.

December 13, 2024
Unprompted review
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Reply from Massage Chair Deals

Shanda, thank you so much for taking the time to leave your feedback. We’re so glad the Highpointe fits your space and that you're enjoying its extensive features. Relax and enjoy, and don’t hesitate to contact us if you need anything!

Rated 5 out of 5 stars

great customer service and an awesome…

great customer service and an awesome chair

October 30, 2024
Unprompted review
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Reply from Massage Chair Deals

Hi, Ed! We're thrilled to hear you had a great experience with our team and that you're enjoying your new chair. If you ever need anything, we're here to help!

Rated 5 out of 5 stars

Great communication leading up to and…

Great communication leading up to and during the purchase transaction. Delivery was seamless and the grade 'A' chair I ordered was in fact grade 'A'! All the features are truly amazing and finding the options for programing the massages benificial. Satisfied customer!

October 10, 2024
Unprompted review
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Reply from Massage Chair Deals

Hi, Craig! We're happy to hear your experience was seamless and that your pre-owned chair met your expectations. If you have any questions or need assistance, we're here to help. Happy relaxing!

Rated 5 out of 5 stars

Our chair is beyond our best expectations.

Our chair is beyond our best expectations. We each use it everyday. My back is the best its ever been in twenty five years. My wife loves it as much as I do. Everything works flawlessly and it has since day one. Ours was delivered and set up for a small additional fee of under two hundred dollars. I love it when guests come and try it, everyone loves it.

October 5, 2024
Unprompted review
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Reply from Massage Chair Deals

Thank you for your review. We’re thrilled to hear your chair exceeded expectations and is getting plenty of use. If you have any questions, feel free to reach out — we're always happy to help!

Rated 5 out of 5 stars

I bought a pre-owned Kyota massage…

I bought a pre-owned Kyota massage chair. It exceeded all expectations above and beyond. However, it was missing a piece for attaching the footrest. I called Massage Chair Deals to inform them. They very courteously handled my request and sent out the items I needed. There was even a follow up email to make sure I received the item. Great Service!

September 5, 2024
Unprompted review
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Reply from Massage Chair Deals

Alesia,

We're thrilled the Kyota pre-owned chair exceeded your expectations and are glad our team could quickly assist with the missing part. If you ever need anything else, please let us know. Enjoy!

Rated 5 out of 5 stars

Great product and service!

I’m so pleased with both the massage chair and the service I received. I placed the order by phone and really appreciated the sales rep I worked with. The price was competitive and I’m so glad I ordered the white glove service too. Even then, the set up was a bit difficult for the delivery guy. Be sure you check their work carefully!

June 17, 2024
Unprompted review
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Reply from Massage Chair Deals

Hi there. We're delighted that you had a positive experience with both our sales team and the installer. If you ever need assistance in the future, please don't hesitate to reach out. Enjoy your chair!

Rated 5 out of 5 stars

Easy to order

Easy to order. Helpful with selection and great product!!!

May 13, 2024
Unprompted review
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Reply from Massage Chair Deals

Hi Drew, we appreciate your fantastic review! Enjoy your massage chair, and feel free to reach out whenever you need us.

Rated 5 out of 5 stars

Great deal

It's a legitimate company, in case you're wondering lol.
I got the chair I wanted for half the price, and I have been using it everyday. I strongly recommend that you do pay the extra couple bucks for the delivery and assembly.

June 26, 2024
Unprompted review
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Reply from Massage Chair Deals

Daniel, thank you for shopping with us. If you ever need any assistance, please don't hesitate to reach out. Happy relaxing!

Rated 5 out of 5 stars

The customer service was great

The customer service was great. Guided me to the chair for me. Answered all my questions in a timely manner

May 4, 2024
Unprompted review
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Reply from Massage Chair Deals

Daryl, we are glad to hear our team was able to find the perfect chair for your needs. Should you have any questions at all, we are always happy to assist. Happy relaxing!

Rated 5 out of 5 stars

Sleeping like a baby

Love the convenience of having a massage chair at home, don't know how I lived without it. Chair was heavy but straightforward to assemble. It took about 1.5 weeks from the time of order to arrive.

May 23, 2024
Unprompted review
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Reply from Massage Chair Deals

Walt, we're delighted to hear you're thoroughly enjoying your massage chair. If you have any questions, please don't hesitate to reach out to us. Enjoy your relaxation time!

Rated 5 out of 5 stars

These guys did a great job of…

These guys did a great job of recommending a chair that I now use regularly. Shipping was quick and they kept me informed.

April 21, 2024
Unprompted review
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Reply from Massage Chair Deals

Jim, we're glad to hear that you're loving your new massage chair. Don't hesitate to reach out if you need assistance - we're always here to help.

Rated 5 out of 5 stars

I absolutely love this chair!

I'm so happy that I purchased the Emperor Massage Chair. It was one of the best investments for my wellness. I was dealing with a lot of muscle tension in my back and neck and just did not have the time to schedule a monthly massage. Now that I have my personal massage chair, I can get massages everyday. My muscles have loosened tremendously and I feel so much relaxed. I really love the neck massage. It actually feels like a person's hand is pressing into the side of my neck. I have told all my family and friends about my wonderful chair and have definitely referred them to Massage Chair Deals to purchase a massage chair.

March 26, 2024
Unprompted review
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Reply from Massage Chair Deals

Rachell, thank you for sharing your feedback. We're thrilled to hear that you're finding comfort in your massage chair and reaping its wellness benefits. We're always here to assist whenever you need us. Enjoy!

Rated 5 out of 5 stars

Satisfying experience

Thanks to Keith from customer support, buying my first massage chair was a breeze. His helpful advice made the process stress free and ensured I made the right choice. Awesome chair.

February 5, 2024
Unprompted review
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Reply from Massage Chair Deals

Brandon, we're glad to hear Keith was such a valuable asset during your buying journey. He's undoubtedly one of our star specialists. Enjoy!

Rated 4 out of 5 stars

Works great love it put you to sleep…

Works great love it put you to sleep then wake you up when your massage is over by resetting itself definitely recommend it

March 24, 2024
Unprompted review
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Reply from Massage Chair Deals

Darren, thanks for your feedback! We're glad you're enjoying your massage chair's wellness benefits. If you need any assistance, we're always here to help.

Rated 5 out of 5 stars

I ordered the wrong color chair by…

I ordered the wrong color chair by accident. When I realized this, I had a freakout because I just spent $5500. I spoke with, Mike Craig when calling the customer support line. He was helpful and changed the color of the chair. Much appreciated!!

March 18, 2024
Unprompted review
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Reply from Massage Chair Deals

Michelle, we appreciate your kind words about working with Mike. If you need assistance with your chair upon arrival, please don't hesitate to reach out. We're dedicated to providing support every step of the way!

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