Their customer service and support are EXCELLENT!! I am extremely impressed with how swiftly they responded to my inquiries and the support they provided was next level. now we can't wait for our mass... See more
Company replied
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Their customer service and support are EXCELLENT!! I am extremely impressed with how swiftly they responded to my inquiries and the support they provided was next level. now we can't wait for our mass... See more
Company replied
Salesperson, Yunior, was not pushy at all and was very knowledgeable regarding the different chairs. He let us try out a few. We never at any point felt rushed at all. It was a very pleasant experi... See more
Company replied
Yunior at Massage Chair Heaven was a delight to work with, and made my purchase very easy. He was very informative and saw to it that all my concerns and questions were addressed. Delivery and a reaso... See more
Company replied
Excellent service and great quality product. Wife wanted the Osaki OS-Pro Ai Series DuoMax 4D and Massage Chair Heaven had it at my door in a week flat even with a holiday weekend. Highly recommend... See more
Company replied
Bring the spa home to you, massage anytime you need it in the comfort of your own home. Unwind, de-stress and heal with our zero gravity chairs! Our goal is to make your experience as pleasant as possible. Free Shipping & No Sales Tax.
15412 NW 77TH CT , 33016, Miami Lakes, United States
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They went above and beyond to get my chair delivered and set up despite every hurdle with my difficult delivery. Communication was great, always kept me in the loop. The chair is awesome! Exactly what we needed!

Reply from Massage Chair Heaven
My initial email contact with Sophie was excellent , She was very quick to respond the each question resolving all issues that came up .

Reply from Massage Chair Heaven
My first call to massage chair heaven was a pleasure. Junior was very pleasant, professional and explained everything that I had questions about with a great deal of experience and respect. He explained the difference in the chair that we were discussing and after listening to what my needs were we decided on which chair would be right for me and why it would.
We settled on a great price and he told me exactly what was included.
Junior is a man of his word. My chair was delivered with white glove service and care. They set up my chair beyond my expectations. 10☆ I rate the gentleman that brought my chair 💺 and took excellent care of everything.
Junior kept his word from the first time we talked until I received the cushions he promised to send.
The chair is perfect for me and my wife.
Massage chair heaven has an enormous selection of quality products.
Junior is professional, knowledgeable, reliable, respectful and honest to deal with. I will recommend Junior and Massage chair heaven that's in the market for a quality product.
My name is Mark Anthony Elefante. I bought my chair 3/6/23. I received my chair 3/13/23. It's an Ohco and my family and I love it 😀.
Thank you for taking the time to read about my experience. I hope that this is helpful for you to make an informed wise decision.
God's love and blessings.

Reply from Massage Chair Heaven
Followed advice of Yunior and Sophie. Demonstrated the chair that best suits need of the individual. Though an expensive investment, well worth the physical and bodily benefits. Would be a great and lasting present for anyone special.

Reply from Massage Chair Heaven
Great experience. Helpful staff. Fast shipping took little over a week.

Reply from Massage Chair Heaven
Great service, fast action and very helpful. Loved my experience and LOVE my chair!

Reply from Massage Chair Heaven
I love the chair and they were professional about delivery and setup. Everyone was super great.

Reply from Massage Chair Heaven
I purchased the chair for my husband for Valentine's Day. He was impressed at the thoroughness of the massage, plus the many multitudes of options. Customer service was great as I had a question about fixed point massage, which I couldn't figure out from the menu. Once clarified, now the chair can be customized to certain areas of the body that need extra attention, it'a's a great investment in health and wellness.

Reply from Massage Chair Heaven

Reply from Massage Chair Heaven
Great price, wonder salesperson, timely delivery and setup. Would recommend to friends and family.

Reply from Massage Chair Heaven
Salesman very helpful and was quite knowledgeable about the product and what i would need when it arrived. Knew exactly about what white glove service would do and if i needed it. Product arrived when it was supposed to and on time! Great experience.

Reply from Massage Chair Heaven
Massage chair heaven made the order and delivery process go very smoothly! The customer service was excellent as well! Highly recommend ordering from them if you are interested in getting a massage chair

Reply from Massage Chair Heaven
I had an outstanding customer experience with this store. I was searching online for an Osaki Pro Maestro LE and connected with Sophie over chat. This was on Christmas and a Sunday. I was surprised how quickly Yunior got back to me and offered a very competitive price. I placed the order the same day and Yunior kept me posted through shipping and delivery. I live in California. The chair was delivered on schedule. I am now enjoying the chair!

Reply from Massage Chair Heaven
My chair is dream come true and so wonderful. It is the envy of all of my friends. It work even better than advertised. I use it twice a day, every day.

Reply from Massage Chair Heaven
What a real pleasure dealing with this company. Awesome chair! Outstanding customer service.

Reply from Massage Chair Heaven
Best massage chair of 5 we tried in that price category
Great customer service
Quick shipping

Reply from Massage Chair Heaven
Very friendly, courteous, knowledgeable and honest customer service! From the beginning to the end, the sellers were very personable and easily reachable through the phone, text or email.
Five-star, World class customer service! It was genuinely a heavenly experience⭐️⭐️⭐️⭐️⭐️

Reply from Massage Chair Heaven

Reply from Massage Chair Heaven
The massage chair is high quality and a nice piece of furniture. It runs smooth and has many different features…very impressed so far..

Reply from Massage Chair Heaven
Five stars for after sales support. I have a Kahuna 7300 which started making noises at the foot rest. I contacted them and without issue, they sent a replacement foot rest. Noise now gone and the chair is back to running perfect. One year in and we enjoy it almost every day. Note: Massage chair heaven states they no longer sale the Kahuna brand but I recommend Kahuna as an option. very happy with their service.

Reply from Massage Chair Heaven
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