Massage Chair Heaven  Reviews 

333
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Their customer service and support are EXCELLENT!! I am extremely impressed with how swiftly they responded to my inquiries and the support they provided was next level. now we can't wait for our mass... See more

Company replied

Rated 5 out of 5 stars

Salesperson, Yunior, was not pushy at all and was very knowledgeable regarding the different chairs. He let us try out a few. We never at any point felt rushed at all. It was a very pleasant experi... See more

Company replied

Rated 5 out of 5 stars

Yunior at Massage Chair Heaven was a delight to work with, and made my purchase very easy. He was very informative and saw to it that all my concerns and questions were addressed. Delivery and a reaso... See more

Company replied

Rated 5 out of 5 stars

Excellent service and great quality product. Wife wanted the Osaki OS-Pro Ai Series DuoMax 4D and Massage Chair Heaven had it at my door in a week flat even with a holiday weekend. Highly recommend... See more

Company replied

Company details

  1. Furniture Store
  2. Furniture Accessories Supplier
  3. Massage Supply Store
  4. Physiotherapy Equipment Supplier

Written by the company

Bring the spa home to you, massage anytime you need it in the comfort of your own home. Unwind, de-stress and heal with our zero gravity chairs! Our goal is to make your experience as pleasant as possible. Free Shipping & No Sales Tax.


Contact info

4.9

Excellent

TrustScore 5 out of 5

333 reviews

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4.9

All reviews

(333)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They went above and beyond…

They went above and beyond to get my chair delivered and set up despite every hurdle with my difficult delivery. Communication was great, always kept me in the loop. The chair is awesome! Exactly what we needed!

December 21, 2022
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Reply from Massage Chair Heaven

Hi Nicole!!

Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Kahuna Sm-9300 Massage Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime!

Regards,
Yunior @
Massage Chair Heaven

Rated 5 out of 5 stars

My initial email contact with Sophie…

My initial email contact with Sophie was excellent , She was very quick to respond the each question resolving all issues that came up .

February 21, 2023
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Reply from Massage Chair Heaven

Hi Monica,

Thank you for choosing Trustpilot to leave your feedback on your recent purchase. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime!

Regards,
Sophie @
Massage Chair Heaven

Rated 5 out of 5 stars

My first call to massage chair heaven…

My first call to massage chair heaven was a pleasure. Junior was very pleasant, professional and explained everything that I had questions about with a great deal of experience and respect. He explained the difference in the chair that we were discussing and after listening to what my needs were we decided on which chair would be right for me and why it would.
We settled on a great price and he told me exactly what was included.
Junior is a man of his word. My chair was delivered with white glove service and care. They set up my chair beyond my expectations. 10☆ I rate the gentleman that brought my chair 💺 and took excellent care of everything.
Junior kept his word from the first time we talked until I received the cushions he promised to send.
The chair is perfect for me and my wife.
Massage chair heaven has an enormous selection of quality products.
Junior is professional, knowledgeable, reliable, respectful and honest to deal with. I will recommend Junior and Massage chair heaven that's in the market for a quality product.
My name is Mark Anthony Elefante. I bought my chair 3/6/23. I received my chair 3/13/23. It's an Ohco and my family and I love it 😀.
Thank you for taking the time to read about my experience. I hope that this is helpful for you to make an informed wise decision.
God's love and blessings.

March 3, 2023
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Reply from Massage Chair Heaven

Hey Mark!!

Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the OHCO M8 Massage Chair. It was a pleasure to assist and answer all the questions you had. I'm glad you and your wife are enjoying the chair and if you guys need anything else in the future, do not hesitate in contacting us anytime!

Regards,
Yunior @
Massage Chair Heaven

Rated 5 out of 5 stars

Followed advice of Yunior and Sophie

Followed advice of Yunior and Sophie. Demonstrated the chair that best suits need of the individual. Though an expensive investment, well worth the physical and bodily benefits. Would be a great and lasting present for anyone special.

February 28, 2023
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Reply from Massage Chair Heaven

Hey Howard,

Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Synca JP1100. It was a pleasure to assist you in our showroom and if you need anything else, do not hesitate in contacting us anytime!

Regards,
Yunior H
Massage Chair Heaven

Rated 5 out of 5 stars

Great experience

Great experience. Helpful staff. Fast shipping took little over a week.

February 16, 2023
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Reply from Massage Chair Heaven

Hi Fred,

Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Daiwa Supreme Massage Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime!

Regards,
Sophie @
Massage Chair Heaven

Rated 5 out of 5 stars

Great service

Great service, fast action and very helpful. Loved my experience and LOVE my chair!

August 31, 2022
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Reply from Massage Chair Heaven

Hi!!

Thank you for choosing Trustpilot to leave your feedback on your recent purchase. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime!

Regards,
The Massage Chair Heaven Team

Rated 5 out of 5 stars

Happy with the purchase

I love the chair and they were professional about delivery and setup. Everyone was super great.

December 21, 2022
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Reply from Massage Chair Heaven

Hi Christina,

Thank you for choosing Trustpilot to leave your feedback on your recent purchase. It was a pleasure to assist you and if you ever need anything else, do not hesitate in contacting us anytime!

Sophie @
Massage Chair Heaven

Rated 5 out of 5 stars

A gift of Love

I purchased the chair for my husband for Valentine's Day. He was impressed at the thoroughness of the massage, plus the many multitudes of options. Customer service was great as I had a question about fixed point massage, which I couldn't figure out from the menu. Once clarified, now the chair can be customized to certain areas of the body that need extra attention, it'a's a great investment in health and wellness.

February 18, 2023
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Reply from Massage Chair Heaven

Hi Terri!

Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Kahuna Massage Chair. It was a pleasure to assist you and if you have any questions in the future, do not hesitate in contacting us anytime.

Regards,
Yunior H.
Massage Chair Heaven

Rated 5 out of 5 stars

Great Osaki people

You have a fine product and your customer service is over the top

January 26, 2023
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Reply from Massage Chair Heaven

Hey Ed!

How are you? Thank you for choosing Trustpilot to leave your feedback on your recent purchase for your Osaki chair. It was a pleasure to assist you and guide you on the best option for your needs.

If you ever need anything else in the future, do not hesitate in contacting us anytime!

Thank you!
Yunior H @
Massage Chair Heaven

Rated 5 out of 5 stars

Would recommend to family and friends.

Great price, wonder salesperson, timely delivery and setup. Would recommend to friends and family.

December 12, 2022
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Reply from Massage Chair Heaven

Hi Grant!

Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Maestro Le. It was a pleasure to assist you and if you ever need anything else, do not hesitate in contacting us anytime!

Regards,
The Massage Chair Heaven Team

Rated 5 out of 5 stars

Great experience

Salesman very helpful and was quite knowledgeable about the product and what i would need when it arrived. Knew exactly about what white glove service would do and if i needed it. Product arrived when it was supposed to and on time! Great experience.

December 5, 2022
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Reply from Massage Chair Heaven

Hi Diana,

Thank you for choosing Trustpilot to leave your feedback on your recent purchase for your Osaki chair. It was a pleasure to assist you and if you ever need anything else, do not hesitate in contacting us anytime.

Regards,
Yunior @
Massage Chair Heaven

Rated 5 out of 5 stars

Massage chair heaven made the order and…

Massage chair heaven made the order and delivery process go very smoothly! The customer service was excellent as well! Highly recommend ordering from them if you are interested in getting a massage chair

December 15, 2022
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Reply from Massage Chair Heaven

Hi Peter,

Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Synca JP1100 massage chair. It was a pleasure to assist you and if you ever need anything else in the future, do not hesitate in contacting us anytime.

Regards,
The Massage Chair Heaven Team

Rated 5 out of 5 stars

Excellent customer service!

I had an outstanding customer experience with this store. I was searching online for an Osaki Pro Maestro LE and connected with Sophie over chat. This was on Christmas and a Sunday. I was surprised how quickly Yunior got back to me and offered a very competitive price. I placed the order the same day and Yunior kept me posted through shipping and delivery. I live in California. The chair was delivered on schedule. I am now enjoying the chair!

December 25, 2022
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Reply from Massage Chair Heaven

Hi!!

Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Maestro Le Massage Chair. It was a pleasure to assist you and if you ever need anything else in the future, do not hesitate in contacting us anytime!

Regards,
Yunior @
Massage Chair Heaven

Rated 5 out of 5 stars

My chair is dream come true and so…

My chair is dream come true and so wonderful. It is the envy of all of my friends. It work even better than advertised. I use it twice a day, every day.

January 9, 2023
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Reply from Massage Chair Heaven

Hi Tom,

Thank you for choosing Trustpilot to leave your feedback on your recent purchase. We are happy that you are enjoying your Osaki 4000T chair. If you ever need anything, do not hesitate in contacting us anytime.

Regards,
The Massage Chair Heaven Team

Rated 5 out of 5 stars

What a real pleasure dealing with this…

What a real pleasure dealing with this company. Awesome chair! Outstanding customer service.

November 30, 2022
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Reply from Massage Chair Heaven

Hi George,

Thank you for choosing TrustPilot to leave your feedback on your recent purchase for the Kyota massage chair. It was a pleasure to assist you and if you need anything else in the future , do not hesitate in contacting us anytime.

Thank you !
Yunior @
Massage Chair Heaven

Rated 5 out of 5 stars

Great chair of all

Best massage chair of 5 we tried in that price category
Great customer service
Quick shipping

November 1, 2022
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Reply from Massage Chair Heaven

Hi Eugene!

Thank you for choosing TrustPilot to leave feedback on purchasing the Osaki Maestro LE massage chair. It was a pleasure to assist you in our showroom, and if you need anything else in the future. Do not hesitate to contact us anytime.

Yunior @

Massage Chair Heaven

Rated 5 out of 5 stars

Very friendly and personable ⭐️

Very friendly, courteous, knowledgeable and honest customer service! From the beginning to the end, the sellers were very personable and easily reachable through the phone, text or email.
Five-star, World class customer service! It was genuinely a heavenly experience⭐️⭐️⭐️⭐️⭐️

November 3, 2022
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Reply from Massage Chair Heaven

Hi Lyndrew!

Thank you for choosing TrustPilot to leave your feedback on your recent purchase for the Kyota M898. It was a pleasure to assist you and if you need anything else in the future, do not hesitate!

Regards,
Yunior @
Massagechairheaven.com

Rated 5 out of 5 stars

Great experience very fast and efficient

October 28, 2022
Unprompted review
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Reply from Massage Chair Heaven

Hi Amir

Thank you for choosing TrustPilot to leave your feedback on your recent purchase. It was a pleasure to assist you with the Osaki Maestro LE. If you need anything else, do not hesitate to contact us anytime.

Thank you!
Yunior @
Massage Chair Heaven

Rated 5 out of 5 stars

High quality massage chair

The massage chair is high quality and a nice piece of furniture. It runs smooth and has many different features…very impressed so far..

October 19, 2022
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Reply from Massage Chair Heaven

Hi!

Thank you for choosing TrustPilot to leave your feedback on your recent purchase. It was a pleasure to assist you and if you need anything else , do not hesitate in contacting us anytime.

Thank you!
The Massage Chair Heaven Team

Rated 5 out of 5 stars

Five stars for "after sales support"

Five stars for after sales support. I have a Kahuna 7300 which started making noises at the foot rest. I contacted them and without issue, they sent a replacement foot rest. Noise now gone and the chair is back to running perfect. One year in and we enjoy it almost every day. Note: Massage chair heaven states they no longer sale the Kahuna brand but I recommend Kahuna as an option. very happy with their service.

September 9, 2022
Unprompted review
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Reply from Massage Chair Heaven

Hi Dennis,

Thank you for choosing TrustPilot to leave your feedback on your Kahuna chair purchase. In regards to your note , we still sell Kahuna chairs. However, we no longer sell the specific model you purchase momentarily due to lack of inventory. It was a pleasure to assist you and if you need anything else in the future , do not hesitate in contacting us anytime.

Regards,
The Massage Chair Heaven Team

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