Order wasn’t completed. Infinity required invasive identification method. They charged my card but wouldn’t complete the order. Both sales rep and her manager were not helpful in resolving this proble... See more
Company replied
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Rick, our sales rep was very knowledgeable and patient throughout or phone and email conversations. Very happy with the help and the clear picture of what to expect with the set up and move in proce... See more
Company replied
This is my third massage chair from infinity. I have one in my house in ny and one in my bowling alley for customers to use. The one I just got for my apt in Fla is unbelievable. I’ve been going throu... See more
Company replied
Rick & Ryan were able to answer any questions I asked without any high pressure sales pitch at all! Their role was to educate on how massage chairs work & the differences in 2D, 3D & 4D chairs. Delive... See more
Company replied
Company details
Information provided by various external sources
At MassageChairStore.com, we’re in the business of well-being. We believe in healthy bodies and healthy minds, and we believe it all starts with a commitment to you. Our massage chairs combine the very best in therapeutics and technology, providing a one-of-a-kind relaxation experience to promote overall health. We are proud to provide personalized one-on-one service for all of our customers through our massage chair experts, who have personally tested each chair we have in stock. Because the Massage Chair Store stands firm to its commitment to matching you with the chair that best suits your needs, we will assist you through the entire process. No matter what aches or pains plague you, we guarantee that our massage chairs provide the comfort and relaxation that your body is seeking. If you’re not sure what massage chair is best for you, we’re here and happy to help! It’s our goal to get you on the road to a happier, healthier you. What separates us from other massage chair stores? We’re more than a simple website and answer system. Massage Chair Store operates a full showroom, conveniently located in Seabrook, NH, less than an hour from Boston. Come experience our full selection today!
Written by the company
Contact info
72 Stard Rd, 03874, Seabrook, NH, United States
- 877-633-9055
- info@massagechairstore.com
- massagechairstore.com
4.5
Excellent
689 reviews
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Love
Love, Love, Love my new Infinity chair. Had so many neck problems I could not sleep because my arm's would tingle at night, the chair fixed it! So relaxing, great customer service.
May 7, 2025
Unprompted review
Reply from Massage Chair Store
We're happy to hear that the chair helped alleviate your neck problems and improved your sleep! We appreciate you sharing your positive experience and are glad our customer service met your needs.
Rick my sales rep was fantastic at…
Rick my sales rep was fantastic at explaining the chairs that would be best for me. I am very happy with the whole sales process
June 5, 2025
Reply from Massage Chair Store
We're happy to hear that the sales process, especially the chair selection guidance, was helpful. We appreciate you sharing your positive experience with us.
Rich Gallent was great to work with
June 4, 2025
Reply from Massage Chair Store
We're glad you had a great experience. Thank you for letting us know about your positive interaction!
MESSAGE READY FOR DUTY
Luckily (blessed), the company I work for has a message chair which I use during our lunch break. After using the chair at work, I had to get my own. I'm a veteran with back issues and my new chair will get lots of service time. The chair came in today. What can add other than great service, great product, great delivery, and great price. I salute you.
May 5, 2025
Reply from Massage Chair Store
We're happy to hear that you're finding relief with our massage chair! It's great to know that you had such a positive experience, from the service to the delivery. We appreciate your salute and thank you for your service!
Reply from Massage Chair Store
We're happy to hear that you had a great experience! Thank you for letting us know about your visit; we appreciate your feedback.
Bernie was great to work with
Bernie was great to work with, and helped me upgrade to a different chair when the one I purchased did not work out for me, great customer service and a wonderful product.
April 2, 2025
Reply from Massage Chair Store
We're happy to hear that you had a positive experience. We appreciate your feedback and are so glad we could help you find a chair that better suits your needs with our customer service.
Everything was as expected
Everything was as expected. Communication was great, and the massage chair was in excellent condition (i purchased one of the refurbished chairs). I use the massage chair pretty much daily.
April 7, 2025
Reply from Massage Chair Store
We're happy to hear that everything met your expectations! It's great to know the communication was helpful and that you're enjoying the refurbished massage chair daily. Thank you for your positive feedback!
Looking forward to this I sat in one in…
Looking forward to this I sat in one in Japan and now I need this one to be better than that
May 1, 2025
Reply from Massage Chair Store
We're happy to hear you're looking forward to it! We appreciate your high expectations, and we'll work hard to ensure you are satisfied. Thanks!
Bernie was great
Bernie was great. I would give him a 5. Answered all questions. Very friendly and professional. Only gave a 4 because we disappointed that there weren’t more chair options for shorter people. Lots of chairs on display but only one option for us. What a tease.Like the features but don’t love the tan color piping and inlay. Since there were no other choices I feel I am settling. Not a good feeling after spending $7000. Just hope I love it when it arrives.
April 23, 2025
Reply from Massage Chair Store
We appreciate your feedback and that you found our employee helpful. We regret the limited chair options for shorter people and that the color wasn't ideal. We value your purchase and hope you'll love it.
Bernie was super patient and…
Bernie was super patient and knowledgeable. It was clear that he wanted to make sure the chair was a good fit for me as much as I did. Looking forward to finding out!
April 15, 2025
Reply from Massage Chair Store
We're happy to hear that the experience was super helpful! We appreciate that our team member ensured the chair was a good fit. Thank you for your positive feedback; we value it!
Absolutely AWESOME!!!!
Absolutely AWESOME!!!!! Most wonderful piece of furniture we own!
March 26, 2025
Reply from Massage Chair Store
We're happy to hear that you find our furniture awesome and wonderful! Thank you for sharing your positive experience with us.
Great service! Great product!
Love the Genki M380 chair (recommended by New York Times Wirecutter) that we ordered from massagechairstore.com. It works perfectly and provides the right massage experience. The website massagechairstore.com was easy to navigate and find the right products, details, and reviews. Great experience all around
March 2, 2025
Reply from Massage Chair Store
We're happy to hear that you are enjoying the Genki M380 chair! It's great to know that our website was helpful in finding the right massage chair for your needs. Thank you for sharing your positive experience with us.
So relaxing
So relaxing. Helped my Fibromyalgia and husbands lower back pain. All the Adult kids love it too! So many options to choose from.
March 22, 2025
Reply from Massage Chair Store
We're happy to hear that it provided relaxation and relief for you, your husband, and your adult children. It's great to know you enjoyed the many options!
Knowledgeable sales man and timely…
Knowledgeable sales man and timely responses to questions
February 19, 2025
Reply from Massage Chair Store
We're happy to hear that our salesperson was knowledgeable and responsive. Thank you for your positive feedback; we appreciate it.
We recently visited the Massage Chair…
We recently visited the Massage Chair store in Seabrook NH . Bernie Eppa was our salesman.
He was friendly and more than accomodating to help us select a chair.
He was extremely knowledgeable about the chairs and allowed us much time to experience each chair and offered helpful suggestions as to the best one for us.We bought a Kyoto chair that is FABULOUS.
Thank you to Bernie for guiding us through the process so professionally.
Love the Chair
Dr. and Mrs. Warren J Becker
February 4, 2025
Unprompted review
Reply from Massage Chair Store
We're happy to hear that you found the perfect chair! We appreciate your positive feedback regarding the professional guidance you received during your visit to our Seabrook store. We are so glad you are enjoying your Kyoto chair.
Exceptional Customer Relations
Bernard and the ability to have consistent customer service was the sole reason I ended up buying from Massage Chair Store. He followed up three times and convinced me to buy the chair I chose based on numerous factors but the main being price point and specifications and the customer service that comes with Massage Chair Store. I like being able to speak with a real person via phone rather than wasting my time on forms and AI. Thank You
March 17, 2025
Reply from Massage Chair Store
We appreciate you sharing your experience. It's great to hear that the consistent support and guidance you received helped you choose the perfect chair. We're glad you value speaking with a real person and thank you for your business.
Very helpful sales assistant
Very helpful sales assistant. Knowledgeable about the features of the chair
February 17, 2025
Reply from Massage Chair Store
We're glad you found our sales assistant helpful and knowledgeable about the chair's features. Thank you for your positive feedback!
Reply from Massage Chair Store
We appreciate you taking the time to share your feedback. We're glad to hear that you had a positive experience with our deal communication and purchase process.
Great Product. Worth every penny.
I am very happy with my message chair purchase. The product was delivered on time, was relatively easy to assemble and works great. The people I worked with at the company were exceptional. I enjoy being able to get a message whenever I feel like one. The sleep mode is extremely relaxing. I am thoroughly enjoying the chair and would recommend it to anybody.
January 3, 2025
Unprompted review
Reply from Massage Chair Store
We are so glad to hear that you are enjoying your new chair! We appreciate your kind words about our product, our team, and your overall experience. We strive to provide our customers with the best possible experience and we are thrilled to hear that we have succeeded in your case.
Better than buying a new couch
I’m a family of four and we are all benefitting from it. At the end of our days and when i have the time I start my day e it.
December 29, 2024
Reply from Massage Chair Store
We're so glad to hear that your family is enjoying the benefits of our product. It's wonderful to know that it's helping you all, especially at the end of long days.
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