Order wasn’t completed. Infinity required invasive identification method. They charged my card but wouldn’t complete the order. Both sales rep and her manager were not helpful in resolving this proble... See more
Company replied
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Order wasn’t completed. Infinity required invasive identification method. They charged my card but wouldn’t complete the order. Both sales rep and her manager were not helpful in resolving this proble... See more
Company replied
Rick, our sales rep was very knowledgeable and patient throughout or phone and email conversations. Very happy with the help and the clear picture of what to expect with the set up and move in proce... See more
Company replied
This is my third massage chair from infinity. I have one in my house in ny and one in my bowling alley for customers to use. The one I just got for my apt in Fla is unbelievable. I’ve been going throu... See more
Company replied
Rick & Ryan were able to answer any questions I asked without any high pressure sales pitch at all! Their role was to educate on how massage chairs work & the differences in 2D, 3D & 4D chairs. Delive... See more
Company replied
At MassageChairStore.com, we’re in the business of well-being. We believe in healthy bodies and healthy minds, and we believe it all starts with a commitment to you. Our massage chairs combine the very best in therapeutics and technology, providing a one-of-a-kind relaxation experience to promote overall health. We are proud to provide personalized one-on-one service for all of our customers through our massage chair experts, who have personally tested each chair we have in stock. Because the Massage Chair Store stands firm to its commitment to matching you with the chair that best suits your needs, we will assist you through the entire process. No matter what aches or pains plague you, we guarantee that our massage chairs provide the comfort and relaxation that your body is seeking. If you’re not sure what massage chair is best for you, we’re here and happy to help! It’s our goal to get you on the road to a happier, healthier you. What separates us from other massage chair stores? We’re more than a simple website and answer system. Massage Chair Store operates a full showroom, conveniently located in Seabrook, NH, less than an hour from Boston. Come experience our full selection today!
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72 Stard Rd, 03874, Seabrook, NH, United States
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Amazing customer service and thorough check for prevention of credit card fraud! I truly appreciate your top notch customer support!

Reply from Massage Chair Store
Ryan helped me so much. Kind and patient. Because of that I shared the great experience with my sister and daughter after they tried my chair. They both purchased from Ryan. No need for chiropractor or massage appointment since I got it. I was able to stay on top of my plantar fasciitis flare ups. I ran a race in state number 50 in March at age 70. I credit my massage chair for that.

Reply from Massage Chair Store

Reply from Massage Chair Store
Bernie was a great help. We wanted to complete our due diligence, on which chair would be the best for my wife and I. We are both cancer survivors and needed something to take care of the every day stress, aches and pains and the ability to feel better. The chair we purchased is amazing and is used 4 times a day between the wife and I.

Reply from Massage Chair Store
Bernard was extremely helpful in answering my questions without being pushy.
The chair was delivered in 2 weeks and set by the guys who were polite, thorough and left the area spotless. Wonderful all around experience!

Reply from Massage Chair Store
One word that describes the excellent experience I had with the Massage Chair Store. The word is "Ryan". He was so knowledgeable and polite and attentive to me. He calmed my fears of making such a large dollar purchase. He clearly knew of the specifics of the massage chair world. He was able to reduce my anxiety concerning this purchase. He answered all of my questions over and over again and never made me feel bad for asking the same questions over and over again. Thanks Ryan. I hope your company appreciates you as an outstanding employee !!!!

Reply from Massage Chair Store
Great looking chair, quite and works really well. i love i

Reply from Massage Chair Store
I purchased a Sharper Image Axis4D massage chair from the Massage Chair Store and the transaction was excellent. From online order to delivery, the communication was great and the order was received in perfect condition and in a very timely fashion. The unit is awesome and my wife loves it. It is actually helping her with her RA and lymphodema in her leg. Follow up from Bernie and others was unexpected but very welcomed. They all wanted to make sure everything was fine. Very professional group and I will recommend as well as buy again from them (wife is not sharing her chair! lol)

Reply from Massage Chair Store
Everything went as I was told it would and the product is excellent.

Reply from Massage Chair Store
Knowledgeable staff .....every question answered...very polite.

Reply from Massage Chair Store
the salesperson was very helpful in helping me to order the chair.i have md in my eyes & its hard for me to see & he was able to fill out everything for me. i was very grateful for that help. 05 01 2024 dee marchese

Reply from Massage Chair Store
I had been looking at massage chairs for a couple years and doing research. I got to the point to where I was pretty positive what I wanted. I dealt with Ryan for a couple days on the phone asking questions and going over everything. It was the chair I wanted and the price worked for me. The sales process made it easier for me to choose them for my chair. The process was easy. Delivery was fairly quick. There was an issue with the initial delivery, but they quickly fixed the issue within 24 hours and went out of their way to make it quick and easy. It also showed me if I had any issues in the future, they would be right there to assist me. Crystal was excellent in helping me through the problem. Very happy with sales, service and delivery. The chair is the Infinity Imperial Syner-D and I love it. Payments are good. Warranty was good.

Reply from Massage Chair Store
I was able to text with a person, not AI, and then give them a call. Tell them my price range and tell them the height and weight of people in the family so they can help me choose the right chair. Great customer serve and they also have military discount.

Reply from Massage Chair Store
The salesman Richard was very professional. He was responsible for my selection of the message chair that I ordered.

Reply from Massage Chair Store
I absolutely love my Massage Chair. I use it once a day sometimes two times every day. The folks at the Massage Chair Store did a great job of directing me to the correct chair plus I was able to get one of their open box deals and paid a lot less than would have at Costco.

Reply from Massage Chair Store
Sales personnel and staff were very helpful in assuring me of delivery times, ease of set up and help if needed. Everything was as promised and I am very satisfied with my Infinity Evolution massage chair. Knowing the company is available should I have questions is important to me.

Reply from Massage Chair Store
I spoke to a rep the day after I ordered my massage chair. It was great to speak to such a positive human being. I wish I had asked him for his name. I spoke to him around noon, on Wednesday, April 3, 2024. Maybe Bernard? As I received an email from him. If it is him, he is such an awesome rep for the company. He answered all of my concerns with enthusiasm and put me at ease, regarding my online purchase the night before. I can’t wait for my massage chair to get here!

Reply from Massage Chair Store
Everyone was super nice and helpful, from the time I initially purchased the chair, until it was delivered! As soon as I made the purchase I received multiple emails thanking me and a phone call to answer any questions I had. The only draw back is it takes so long to get your chair delivered. However, they made that very clear from the beginning. So it’s not a huge deal. I will definitely be buying from here again!

Reply from Massage Chair Store
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