Association of Master Tradesmen Reviews 229

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the helpfulness and professionalism of the staff. Many people appreciate the high quality of work delivered and the efficient communication throughout their projects. Consumers frequently mention the ease of contact and the valuable support received, making the entire process smooth and reassuring. However, some people were dissatisfied with the follow-up support, noting that it was non-existent after initial recommendations. A few reviewers also mentioned issues with project completion and quality. Some customers also experienced difficulties with communication, including unanswered calls and slow responses.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the service for quickly matching... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism,... See more

Quality

Clients share positive opinions on quality, with many praising the high standard of workmanship, attention to... See more

Customer service

People report positive experiences with customer service. Many customers found the support to be amazing,... See more

Customer communications

Customers consistently note positive experiences with contact. Many reviewers found the association extremely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Consistent and helpful contact in the build up to work commecing. Contract copy and advice from AMB were useful and provided confidence and reassurance in the process. Whilst not needed in this ins... See more

Rated 4 out of 5 stars

It's hard to put into words how impressed we are with Master Tradesmen's exceptional service. They expertly matched us with the perfect tradespeople and supported us throughout the entire project. The... See more

Rated 5 out of 5 stars

All works were done on time, when an issue with the original structural plan became apparent he liased with our structural engineer to agree a way forward. Costs were fair for the work and made by... See more


Company details

  1. Consumer Advice Center

Written by the company

The Association of Master Tradesmen is a Trade Association Providing Local, Vetted Builders All Over The UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

229 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The work and finished article were…

The work and finished article were exactly what we wanted. Tidy and clean workers. would recommend.

Work done and completed within promised deadline can't remember exact date but was in July 2025

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Cobblestones Builders.

Took a while for Cobblestones to turn up but understand that the weather and time of year was against them. When they did get there the job was done quickly with as little mess possible. pleased with the price and James made every effort to keep my elderly mum (whom the job was for) informed of progress at all times. would definitely recommend.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

The entire process was so lovely and…

The entire process was so lovely and easy. It made such a difference that builders reached out to us and we were able to choose who we thought we would be able to work with the best, knowing that all options had been vetted and came recommended. I would definitely recommend using this service.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Regency Home Builders - John Statham

Excellent builder - professional, on budget and delivered high quality work with great attention to detail. The team were polite, respectful and kept the site clean and tidy throughout.
Highly recommended, I’ve already referred them to friends and will definitely be using again.
Thank you John

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Steven Bell Joinery an exceptional trades man…

I had had terrible experience from other trades no coming and even looking at my project.I was needing my house fixed after a flood plus I had new plans to change the layout of the house, this included new structures, removing, walls, attic, kitchen, bathrooms, flooring, heating, tiling, plastering and general joinery. That is why I signed up to master tradesmen and I am so delighted that I did as that introduced me to the fantastic Steven Bell Joinery. Steven and his highly professional team where exceptional, caring, understanding, patient,highly skilled and true master trades people. They gave excellent advice when works needed to change, went over and above the call of duty, ensured they left my home tidy after a days work and the quality of the work they did was exceptional. The project involved an incredibley tight budget, time lines and we hoped to be home by Christmas. Steven came in on budget and his team gave us a beautiful home in time for Christmas. Stevens and his team are true master trades people who are a credit to their industry. No mater how big or small your future job is I would definitely highly recommend Steven Bell Joinery.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

The best builder I've ever used by far

The best builder I've ever used by far - Buildtech SW Ltd. Reliable - started and finished on time with excellent quality work. The quote was delivered on time - they started when they said they would and finished on time at the quoted cost. They also provided a snagging service as part of the work to ensure everything was perfect. They built an extension for us and then two bathroom refurbishments.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Extension

Helped to source our builder for the extension we always wanted.

They also helped with guided documentation and contract templates which were very useful.

It was nice to use a service where you have the assurance that the trades people have been vetted and monitored.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Regency Home Builders

Regency Home Builders (John Statham) went above and beyond, always punctual, polite, project finished on time and under budget. Work first class, as clean as possible, would use again and highly recommend. Everyone needs a "John" on their build!

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

We had an extremely poor experience…

We had an extremely poor experience with the builder recommended by the Association of Master Tradesmen and would strongly advise others to avoid.

While the plastering work itself was to a good standard, that is where the positives end. For the remainder of the project — carpentry, door installation, painting, and flooring — the workmanship was completely unacceptable and clearly beyond competence.

Doors were installed incorrectly, cut too short, and damaged. Flooring was poorly fitted with visible gaps, missing transition strips, and inadequate finishing. Painting was careless and untidy. Large sections of the work had to be assessed by independent specialists, all of whom confirmed that the standard of work fell well below what would reasonably be expected from a professional tradesperson.

The project was ultimately abandoned, leaving my property unfinished and, in parts, unsafe. Communication stopped entirely, and we were advised by the builder to bring in other contractors to fix problems caused by his own work — an unacceptable position.

In short, aside from plastering, the recommended builder was out of his depth and operated in a manner that can only be described as that of an absolute cowboy. We are now left paying significant additional costs to rectify defective work that should have been done properly in the first place.

Proceed with extreme caution.

December 14, 2025
Unprompted review
Association of Master Tradesmen logo

Reply from Association of Master Tradesmen

Thank you for taking the time to leave your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.

The Association of Master Tradesmen takes workmanship and professionalism very seriously and has a dedicated Service Manager to review concerns and support customers where standards may not have been met.

We were not made aware of any concerns during the build. However, we take all complaints about our members seriously. Please email us at feedback@mastertradeamen.co.uk so we can look into to this matter.

Rated 5 out of 5 stars

We found Entire Building Services…

We found Entire Building Services through the Association of Master Tradesmen and had a really good experience with Seb, from the initial and prompt communication, to different estimates as our plans for the kitchen changed, to setting and respecting timescales and executing the work to a high standard - and then leaving the working area spotless. We recommend Entire Building Services.

August 11, 2025
Unprompted review
Rated 4 out of 5 stars

It's hard to put into words how…

It's hard to put into words how impressed we are with Master Tradesmen's exceptional service. They expertly matched us with the perfect tradespeople and supported us throughout the entire project. Their guidance, insightful advice on documentation, and genuine enthusiasm for the process were invaluable. We will definitely be recommending you to our family and friends!

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

GTS have been excellent builders

GTS have been excellent builders. they have done a lot of work for me now both at my work premises and my home. They always do a carefully thought through job, they are clean and tidy, polite, good fun and keep to a schedule. they give good advice too. Their prices are very competitive. I am having them back in the New Year to do some more work. Thoroughly recommend.

December 12, 2025
Unprompted review
Rated 4 out of 5 stars

AMB review

Consistent and helpful contact in the build up to work commecing. Contract copy and advice from AMB were useful and provided confidence and reassurance in the process. Whilst not needed in this instance, knowing support from the AMB was available,
if needed, was reassuring.

J&M proved to be reliable in all aspects and the outcomes are excellent.

December 8, 2025
Unprompted review
Rated 3 out of 5 stars

they dont update their marketing call…

they dont update their marketing call list, keep calling every few months to keep asking if we've "progressed with the project"... yes its finished a year ago, we already found a builder by ourselves the year before...and we haven't needed to use your service the last 3 times you called me...

no idea why they keep calling to enquire about their services which were sparse, and we never used because they weren't relevant to us.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

We were looking for a trusted builder to carry out our kitchen/utility/bathroom refurbishment when we contacted the Association of Master Tradesmen. We were impressed with the support we received from start to finish, provided in a timely and professional manner. They put us in contact with several reputable builders we were able to discuss our requirements with before accepting a quote and going ahead with the works which we are very pleased with. Would highly recommend!

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this

This company never done any thing for me just sent an online agreemet wich i never signed it after 3 years send inforcement they take my car and sold it and also put give me bad credit i urge people to stop becoming member

November 10, 2025
Unprompted review
Association of Master Tradesmen logo

Reply from Association of Master Tradesmen

Dear Ehsan Ahmadi, unfortunately we have no record of you ever having made contact with us in the past, or any record of you ever being a member of the Association of Master Tradesmen. We ask that you please remove your defamatory review. Thank you.

Rated 5 out of 5 stars

We love the results. Thankyou.

The building company recommended was top-notch, with excellent and reliable cradtsmen who would go a step beyond to recommend ideas and creatively suggest solutions without trying to up the costs.

We love the results. Thankyou.

April 10, 2025
Unprompted review

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