Always great service. Fast delivery and reasonable prices. I have been buying off this company for a few years now and no issues at all.
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See what reviewers are saying
Placed my order on Sunday 3rd May but understood my order may not be dealt with until the 5th as Monday was bank holiday. Had automated order confirmation immediately but I’m still waiting for dispatc... See more
The discount on larger orders is very good + I got an extra 8% off the price when using the "Lucky Spin". Ongoing purchases build up bonus points which can add additional discounts (I haven't used m... See more
Excellent vape shop! Would highly recommend them. Every order I have ever placed has been dispatched the same day and received within 1-2 days. Excellent service and always have stock. The have a rewa... See more
Company details
Written by the company
Master Vaper is a leading UK based Vape and e-cigarette online retailer. We have been around for a number of years and built long term relationships with our loyal customer base. Founded on great customer service and fantastic products. We have a wide range of liquids, Vape kits, coils and accessories.
Contact info
21 WHEELOCK STREET, CW10 9AG, Middlewich, United Kingdom
- 07785708789
- Mastervaperuk@gmail.com
- mastervaper.co.uk
Hasn’t replied to negative reviews
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Good & quick service
Gone down hill…
Never had any issues, fast delivery. BUT! Just recently I’m forever chasing my orders up! It takes 2-3 weeks for delivery at the moment that’s with me chasing it up, maybe longer if I didn’t.
Terrible customer service
Terrible customer service! I left an order on 28.04 in the morning. It's now 03.05, no one contacted me, no track number was sent. No answer to letters and messages in instagram direct. I don't even want to receive any liquids from them anymore. Perhaps at least after a negative feedback someone will contact me.
Would definitely use again and recommend to others.
Good prices for individual juices, even better if you order multiple bottles and then a points reward scheme on top of that. Free delivery on my order which arrived in under 3 working days!
Will definitely be using Master Vape again and would definitely recommend.
Excellent service
Excellent service and a simple, easy to use website. Fast delivery and accurate contents every time.
Always great experience orders…
Always great experience orders delivered in timely manner
Buying hire every week
Buying hire every week, great prices and always delivering on time
Failing to process the order
My order after 1 week hasn't been processed yet. Money were promply collected but no news about my order
I WhatsApp them after a few days to…
I WhatsApp them after a few days to check my order was coming! They responded within minutes to update me and it arrived a few days later.
Great service this
As always a quick and efficient …
As always a quick and efficient service and posted and received promptly.
Yet again I haven't received any emails…
Yet again I haven't received any emails about anything
First time customer - Great Service!
First time customer, Alex was really helpful on the phone and made sure i had the best deal. Will be using again!
Great service, great e-liquid
Great service at a very busy and trying time. I ordered some e liquid just before Christmas, which is a very busy time of year, plus there were postal strikes adding more pressure to online retailers and yet this company still managed to get my e-liqid to me within just a few days. The e-liqid is also really good too, great flavour, just the right strength and great value for money too. What more could anyone ask for. THANK YOU.
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