Their matrass is of the highest quality. Their price/quality is excellent. And the customer service is friendly and kind. And it was delivered on time without any problems. In short excellent company... See more
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The product was exactly what I ordered. The shipping was supposed to be within 3 days but it arrived in a week. Still in perfect condition! Very happy with my purchase. Nice quality too.
I have been satisfied with the service. One star minus - there is broken logic in the order with multiple positions. Also there were a delivery issues, it took around two weeks to deliver the the loc... See more
Company replied
We have had a great experience with this company and have shopped here several times. The products are always top quality and meet our expectations every single time. Shipping to Denmark is fast... See more
Company replied
Company details
Written by the company
Ihr discount Matratzen-Shop aus Deutschland. Designed in Germany, made in EU. Unsere Produkte werden in Deutschland entwickelt. Durch die enge Zusammenarbeit mit unseren Partnern in der EU können wir die Einhaltung der hohen Qualitätsstandards gewährleisten.
Contact info
Grebbener Str. 7, 52525, Heinsberg, Germany
- +49 2452-9285830
- customer-service@matratzen.discount
- matratzen.discount
4.2
Great
15K reviews
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Exactly as ordered
May 26, 2026
Excellent mattress.
May 25, 2026
I still wait on the delivery.
May 31, 2026
Excellent
I found them after a long search. The mattresses are fantastic and the prices are excellent.
April 14, 2026
Wondering when it will arrive.
June 2, 2026
Definately recommend
Mattress feels good and is what I expect. Delivery came very quickly and I was able to follow the delivery all the time
May 18, 2026
At first all good
At first all good. Now we had the matress for 13 month, laying as a V, no support at all and our backs are broken and sore.
June 2, 2026
Unprompted review
Uneven surface after less than two months
I ordered two mattresses Sleezzz® Superior T18 pocket spring mattress 120 x 200 cm H3. Two at the same time in Middle of March. First, they arrived separately and the quality is different, one is more firm than the other. And we are at the end of may and already the firmer one change shape and have uneven surface. I don’t recommend at all. Had so much high hopes for the mattresses
May 31, 2026
Unprompted review
Understandable advertising
Understandable advertising. Clear facts about products. Quality perfect.
June 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Matratzen Discount
Hello Alexandra,
thank you very much for your great reviews! 😊 We are very pleased to hear that the delivery was fast and everything went smoothly. We are also thrilled that the 7-zone viscoelastic mattress Sleezzz Smart provides exactly what you hoped for and gives your back the necessary support. It’s nice to know that your back is now grateful thanks to the new mattress.
If you have any questions or if we can help you in any other way, please let us know. We are always here for you.
Sleep well and sweet dreams on your new mattress! 🌙
Best regards!
Hallo Alexandra,
vielen Dank für deine großartigen Bewertungen! 😊 Es freut uns sehr zu hören, dass die Lieferung schnell war und alles reibungslos geklappt hat. Außerdem sind wir begeistert, dass die 7 Zonen Viskoelastik-Matratze Sleezzz Smart genau das bietet, was du dir erhofft hast, und deinem Rücken den nötigen Halt gibt. Es ist schön zu wissen, dass dein Rücken nun dank der neuen Matratze dankbar ist.
Wenn du noch Fragen hast oder wir dir sonst irgendwie helfen können, lass es uns gerne wissen. Wir sind jederzeit für dich da.
Schlaf gut und träum süß auf deiner neuen Matratze! 🌙
Herzliche Grüße!
Reply from Matratzen Discount
Hello Ms. Mencel,
thank you very much for your great review!
We are very pleased to hear that you are satisfied with our product and would recommend it.
We wish you all the best!
Hallo Frau Mencel,
vielen Dank für Ihre tolle Bewertung!
Es freut uns sehr zu hören, dass Sie mit unserem Produkt zufrieden sind und es weiterempfehlen.
Wir wünschen Ihnen alles Gute!
Reply from Matratzen Discount
Hello Susanna,
thank you so much for your wonderful feedback! We are very pleased to hear that the delivery arrived so quickly and that you are so satisfied with the mattress, which you find soft and comfortable. Your recommendation means a lot to us and motivates us to continue doing our best.
If you have any questions or need assistance, please do not hesitate to reach out to us at any time. We are always here for you!
Sleep well and sweet dreams! 🌙
Hallo Susanna,
vielen lieben Dank für dein wundervolles Feedback! Es freut uns sehr zu hören, dass die Lieferung so schnell bei dir angekommen ist und dass du mit der Matratze, die du als weich und bequem empfindest, so zufrieden bist. Deine Empfehlung bedeutet uns viel und motiviert uns, weiterhin unser Bestes zu geben.
Wenn du Fragen hast oder Unterstützung benötigst, zögere bitte nicht, dich jederzeit an uns zu wenden. Wir sind immer für dich da!
Schlaf gut und träum süß! 🌙
I have been satisfied with the service
I have been satisfied with the service. One star minus - there is broken logic in the order with multiple positions. Also there were a delivery issues, it took around two weeks to deliver the the local parcel center, and then I have been informed that details for delivery are missing. So I had to go the the center and pick up the parcel in person.
Overal 4-
May 10, 2026
Reply from Matratzen Discount
Hello Antony,
thank you very much for your feedback! 😊 We are glad that you are overall satisfied with our service. However, we are very sorry that there were delivery issues.
Unfortunately, I cannot see any details about the case on this platform. I assume you know that we do not have our own shipping company - but I cannot tell here whether we made a mistake beforehand or if it was purely a GLS problem. Either way, I am glad that the problem could be resolved successfully, even though you had the extra effort of having to pick it up at the parcel center. I personally would not have liked that either. Sorry for that.
I hope you are now satisfied with the K10 mattress and can spend many pleasant nights on it! :)
We wish you a good night!
Best regards!
Hallo Antony,
vielen Dank für dein Feedback! 😊 Es freut uns, dass du insgesamt mit unserem Service zufrieden bist. Allerdings bedauern wir sehr, dass es zu diesem Lieferproblemen gekommen ist.
Leider kann ich hier auf dieser Platform keine Details zu dem Fall einsehen. Ich nehme an du weißt, dass wir keine eigene Spedition haben - ich kann aber hier jetzt nicht erkennen, ob wir da im Vorfeld was falsch gemacht haben oder das ein reines GLS-Problem war. So oder so, freut mich, dass das Problem erfolgreich gelöst werden konnte, auch wenn du dafür den Extra-Aufwand hattest, das extra im Paketzentrum abholen zu müssen. Darauf hätte ich persönlich auch keine Lust gehabt. Sorry dafür.
Ich hoffe, dass du mit der K10 Matratze nun zufrieden bist und viele angenehme Nächte darauf verbringen kannst! :)
Wir wünschen dir eine gute Nacht!
Liebe Grüße!
Reply from Matratzen Discount
Hello Nadira,
thank you very much for your fantastic feedback! We are very pleased to hear that you are so satisfied with our service and your new 7-zone pocket spring mattress Sleezzz Smart. 😊 Your enthusiasm means a lot to us, and we are happy that you love your mattress.
If you have any questions or requests, please do not hesitate to contact us. We are always here for you and happy to help.
We wish you a pleasant night on your new mattress and sweet dreams! 🌙
Best regards!
Hallo Nadira,
vielen Dank für dein fantastisches Feedback! Es freut uns sehr zu hören, dass du mit unserem Service und deiner neuen 7 Zonen Taschenfederkernmatratze Sleezzz Smart so zufrieden bist. 😊 Deine Begeisterung bedeutet uns viel, und wir sind glücklich, dass du deine Matratze liebst.
Solltest du noch Fragen oder Wünsche haben, zögere bitte nicht, dich bei uns zu melden. Wir sind jederzeit für dich da und helfen dir gerne weiter.
Wir wünschen dir eine angenehme Nacht auf deiner neuen Matratze und süße Träume! 🌙
Herzliche Grüße!
Very prompt delivery
Very prompt delivery, especially considering the item in question was a mattress! Excellent quality product as advertised. Overall, a very pleasant shopping experience. I would recommend anytime!
July 6, 2025
Site is a fraud
Site is a fraud, it appears british and doesn't highlight anywhere that mattresses are imported and you have to pay customs. Mattress arrived late and it looks dead cheap. Avoid.
May 3, 2026
Reply from Matratzen Discount
Hello IA,
I am sorry to hear that you are dissatisfied with your experience. We would like to clarify that we never claim to be a British shop - this is an international shopping system that adjusts the currency and language to the customer, which is common practice. I apologize that this led to a misunderstanding and that you were subsequently surprised by customs fees.
We wish you all the best for the future.
Hallo IA,
es tut mir leid zu hören, dass du mit deiner Erfahrung unzufrieden bist. Wir möchten klarstellen, dass wir zu keiner Zeit vorgeben ein britischer Shop zu sein - das ist ein internationales Shop System, das die Währung und Sprache an den Kunden anpasst - was gängiger Standard ist. Tut mir leid, dass das bei dir zu einem Missverständnis geführt hat und du daraus folgend von Zollgebühren überrascht wurdest.
Wir wünschen dir für die Zukunft alles Gute.
I still havent received my order or…
I still havent received my order or any information in regards to shipping
May 13, 2026
Unprompted review
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