Matrixtsl Reviews 20

Excellent and capable customer technical support, especially Alfie Dobson who managed to sort my issue under an hour with zero nonsense.

Excellent service and very quick delivery, highly recommend 👍

Was a pleasure dealing with Alyce. She was very quick to answer any queries and was very professional. - Thank you

Just trying to get set up, more later.

Amtek Company is a reseller of Matrix products and we could not be more satisfied with out experience working with them. They are responsive, accommodating, and dedicated to our customers' satisfaction. Matrix has always thought of our customers as their own. Moreover, their teams are made up of caring, hard-working people we enjoy working with. We could not recommend them any more as a valued manufacturer and partner.

As a sales partner, we are impressed with the quality of products produced by Matrix and their timely response to all of our questions and inquiries. Schools find a lot of added value in the teaching curriculum created by Matrix, and the best part is that it is easy to access and free to download.

Our experience with Matrix TSL has always been extremely positive and we value their high quality products offered at very reasonable prices which suits our customers well. They are very attentive to our requirements and we get excellent support from the management and the sales team on our sales inquiries. Matrix conducts regular training for our technical and pre sales teams which adds value to our business and also their targeted webinars for selected customer bases makes a big difference in market penetration.

The company has a wide range of quality educational training kits for educators and students. Very good price performance ratio.
Moreover, the team is very helpful and responsive.
One of the reliable supplier that we are happy to work with.

Support from the IT experts was extremely timely and of high quality and empathy. I am very grateful

I was able to establish a prompt line of communication with the team at Matrix. John, Ben, and Liam were always quick to help, and made sure that they were thorough in their answers. I assumed that my issue would be a big hassle, but with a couple emails and a teleconference, it was resolved as simply as possible. Thanks!

We have used Flowcode versions 3 to 6 over the years and support was always very good. After a gap in use and having to use flowcode 6 again to support some changes in the field it was found that the Eblacks programmer ver 3 is no longer supported (or nothing could be found) so drivers were not available, ver ppp v3 and their web site just refers to the later Eblocks 2. Our original logins no longer work and despite rergistering for the main web site access could not be gained to the earlier versions of flowcode to try and see if anyone could help with the issues we are having. I can fully understand why a company needs to keep developing a product from a financial perspective but dropping support for earlier products and no route for accessing drivers and documentation is less than ideal. Great pity that the company has evolved this way.

We recently started using Matrix products for our Microcontroller course and I must say that the products are easy to learn and use and the support team were very helpful and timely.

Misunderstanding of needs is a pain, ideal for digital. And small current work not power or analogue small runs.

Fantastic company to deal with, even through the pandemic their company representative Alistair was always available and helpful. The equipment provided by them whether it be electrical or mechanical is ideal for our needs as a college teaching engineering and it’s principles. Can’t fault the company, I personally will always use Matrix equipment as it is ideal for students to learn from and with.

T Williams
Tutor Mechanical Engineering

We have used Matrix equipment for several years at Lakes College, ranging from locktronics to dsPIC systems used with a range of courses / age groups.
The kits stand up to day-to-day use and when I have needed support (or spares) I have received accurate timely responses.
The kits include workbooks but don’t be afraid to take advantage of the versatility and make up your own extension activities.
Would recommend the equipment to anyone looking for hands on activities in the classroom to support electrical / electronic engineering.

Liam Walton has been very responsive and supportive in helping our school integrate Matrixtsl equipment into several of our courses. It's clear the team at Matrixtsl is invested in ensuring a positive educational impact for our students.

Matrix kits are excellent for the classroom and for the teaching environment. The modular box style ensures smooth experiments with each student having the same components which gives ease of use, especially the Loktronics system.
In modern classrooms, space is at a premium so the standard box structure becomes very efficient to store.
Each product has been designed with classroom use and rough treatment in mind and our kits have survived well even with constant use by multiple groups.
For Electrical and Electronic and Electric motor subjects I fully recommend the Matrix products.

MatrixTSL are a local manufacturer and developer of robust educational training and learning solutions. They provide a quality service from start to finish focusing on integrity including excellent customer support and after sales service and up-to-date knowledge and expertise in the Construction and Engineering sector.

The Matrix TSL team have always provided genuine honest advice whenever I have contacted them when I have been looking for educational hardware for our Engineering Science courses. They have listened to our requirements and been able to offer suitable products, and always been on hand to offer support with any of our technical queries. The quality of their products has always been nothing less than first-rate, and our learners love using them as an engaging means of adding value of many key engineering principles. If any colleagues ask me to recommend where their schools can buy quality products to support their Engineering Science courses, Matrix TSL is always a place I point them towards.

Excellent service and great customer care. All the staffs are very helpful towards the clients product requirements and services.