Mattresses4you Reviews 

57
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent service and very helpful responsive online chat. Delivery on time and kept informed of the delivery date and time. Delivery personnel cheerful and polite. Dyer sales service from Hannah... See more

Rated 5 out of 5 stars

The mattress was great and the customer service was excellent, Hannah was amazing and replied very quickly and kept me up to date. Would definitely recommend. Delivery was fast and seamless. 5 stars.... See more

Rated 5 out of 5 stars

Adam at mattresses 4 you went above and beyond to get our new mattress to us a week before expected, unfortunately ours had collapsed and I was suffering with a slipped disc so I was in agony! He kept... See more

Company replied

Rated 2 out of 5 stars

The mattress is perfect and as described. When buying the mattress please advise on your website that you only deliver to the ground floor. I had to pay a further £20 to the delivery drivers to delive... See more

Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store

Written by the company

Welcome to Mattresses4you, where sleep is in our DNA! Founded by a family with a passion for perfecting the art of slumber, we're now into our third generation of bringing comfort and quality to your bedtime routine. It all began with our grandfather, a pioneer in the mattress industry, who tirelessly worked with manufacturers to revolutionize mattress design by adding foam for that extra touch of coziness. Today, we carry on his legacy, combining decades of experience with cutting-edge technology to ensure you get the best night's sleep possible. So, when you choose Mattresses4you, you're not just buying a mattress – you're investing in a tradition of excellence that spans generations.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

57 reviews

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4.6

All reviews

(57)

31 reviews in the last 12 months

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Rated 4 out of 5 stars

Good expierience throughout process.

Website easy to navigate with an excellent selection of products with good explanations. Competitively priced. Efficient ordering and deliver. Nice touch with the free Pillows. Would be helpful to have a telephone contact.

October 24, 2025
Mattresses4you logo

Reply from Mattresses4you

Hi Mr Cleave,

Thank you so much for the lovely feedback — we’re really glad you had a good experience 😊
Great to hear you found the website easy to use and the ordering and delivery smooth, and we’re pleased you liked the free pillows too!

And absolutely — we do have a phone number. You can reach us on 0161 706 3053. Feel free to give us a call anytime, we’re always happy to help (and to say hello 👋).

Thanks again for choosing us!

Team M4U

Rated 5 out of 5 stars

Seamless, professional service

Communication with Hannah was first class, she kept us informed at all stages from initial order to after sales. Delivery was as promised, we couldn't have asked for better service.
The price of the mattress was very competitive too.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Cheaper than other companies

After researching a lot of mattresses I found this company. It was the cheaper than others I looked at for the one I purchased. Delivery was quick. I was given notice of it's arrival. Excellent service.

September 12, 2025
Rated 5 out of 5 stars

Good mattress and comms

Hannah was great keeping me up to date with my order. Guys delivering it were ok. I think the guy I talked to was the assistant since he didn't know I'd already paid for taking my old Mattress away but was able to show the order and no issue. Only took a few days to come too.
Mattress itself is super comfy and been having excellent sleeps since!

September 8, 2025
Rated 5 out of 5 stars

Reliable, Punctual and Trustworthy

1. Reliable communication with both the sales and delivery teams.
2. Punctual delivery
3. Considerate and helpful delivery man
4. The mattress was as advertised and is very comfortable

I'd only improve one thing, that is to have a simpler way to track the order without having to email the sales team but other than that I'd say everything else was superb.

Definitely recommend to others.

July 13, 2025
Mattresses4you logo

Reply from Mattresses4you

Hi Mr Omor,

Thank you so much for your feedback — we really appreciate it!

We’re pleased to hear that you found our communication reliable, delivery punctual, and our driver helpful. And of course, that you’re enjoying your new mattress!

Noted on the order tracking — we completely understand, and it’s something we’re working on to make smoother and more self-service in future.

Thanks again for recommending us — it means a lot! 🙏

Best wishes,
Team M4U

Rated 5 out of 5 stars

Hannah was extremely helpful

Hannah was extremely helpful. I had a lot of stuff going wrong and to top it off I managed to order the wrong type of bed frame…I was in a terrible panic Hannah was brilliant, cancelled the bed and did a refund with no problem, so grateful for her calm and professional demenour. Thank you

July 11, 2025
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Reply from Mattresses4you

Hi Irene,

Thank you for your kind words — we’re so glad Hannah was able to help when you needed it most. It sounds like a stressful situation, and we’re really pleased she could step in, stay calm, and get things sorted quickly for you. We’ll be sure to pass on your thanks — she’ll be chuffed to hear it! ☺️

Kind regards,
Team M4U

Rated 5 out of 5 stars

Mo and his team were very quick and…

Mo and his team were very quick and efficient!

July 13, 2025
Unprompted review
Mattresses4you logo

Reply from Mattresses4you

Hi Mr Murray,

Thank you! We’re really glad to hear Mo and his team made a great impression — quick and efficient is exactly what we aim for. We’ll be sure to pass your kind words on to them!

Kind regards,
Team M4U

Rated 2 out of 5 stars

Incorrect Shipping Info for Northern Ireland

I had communicated with support on purchasing a mattress for delivery to Northern Ireland, and Hannah did a good job in getting back to me to confirm it was indeed possible, but needed a surcharge of 60 quid (which isn't uncommon these days). Perfectly nice and polite in handling of it. Grievance is that shipping is listed as just a few days for the rest of the uk (ships in 2-3 days etc), but there was zero communication on the delivery date before or after order was placed for N.I.. It took me emailing them to be informed that it might arrive 4 business days later, which is going to mean we won't have our mattress in time for the move in and therefore have had to cancel and lose our deposit for the movers. Morale of the story, if ordering to Northern Ireland, allow for 9-14 days

June 29, 2025
Rated 5 out of 5 stars

Happy with the new mattress and…

Happy with the new mattress and delivery was arranged at a time to suit me and the men where able to carry the mattress up the stairs.

April 19, 2025
Unprompted review
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Reply from Mattresses4you

Hi Mr/Ms Anderson,

Thank you so much for your kind words! 🌟

We’re glad to hear you’re enjoying your new mattress and It’s also great to know our delivery team made the experience even better—I’ll be sure to pass on your kind words. 😊

Kind Regards,
Team M4U

Rated 5 out of 5 stars

good mattress.

good mattress.
nice and firm and the delivery guy was brilliant. helped me get it upstairs because it was very heavy. top marks all round

May 5, 2025
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Reply from Mattresses4you

Hi Mr Thomas,

Thank you so much for your positive appraisal! 🌟

We’re glad to hear you’re enjoying your new mattress and that it’s providing the firm support you were looking for. It’s also great to know our delivery team made the experience even better—I’ll be sure to pass on your kind words. Top marks right back at you! 😊

Kind Regards,
The Team at M4U

Rated 5 out of 5 stars

2 Pisa mattresses.

I ordered 2 Pisa mattresses which were cheaper than the exact others online and the communication from the Customer Service Advisor, Adam Morton was excellent. He updated me via email about the delivery facts and they were all correct. Efficient and a great product too. We will be buying another of these mattresses from Mattresses4you in a few weeks time.

March 29, 2025
Unprompted review
Mattresses4you logo

Reply from Mattresses4you

Hi Ms York,

Thank you for taking the time to share your experience!

We’re so pleased you found great value with the Pisa mattresses and that Adam was able to keep you well-informed every step of the way. It’s always our goal to provide both quality products and reliable service, so it’s fantastic to hear we delivered on both.

We look forward to welcoming you back for your next order! 🥰

Kind Regards,
The Team at M4U

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