While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making the shopping experience pleasant and informative. The products, particularly mattresses, are frequently highlighted for their quality and comfort, with many people expressing satisfaction with their purchases. The delivery service is also highly rated for its punctuality, efficiency, and the helpfulness of the delivery personnel. However, some customers reported dissatisfaction with the quality of certain products, specifically mentioning mattresses that felt poor. A few other people also felt that the service from a particular manager was unpleasant and unpolite, leading to negative interactions and delays in receiving their orders.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Product

Consumers find products to be positive, with many reviewers expressing satisfaction with their purchases,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the delivery teams for... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went to coolock store and the service was excellent from start to finish. Adam the sales assistant was very helpful, patient, professional and friendly. He helped me choose a mattress and a headbo... See more

Rated 5 out of 5 stars

Fantastic service.. ordered online after chatting about mattress types.. ordered Sunday.. delivered Monday.. hassle free.. perfect and lovely helpful delivery drivers.. definitely buy again.. thanks... See more

Rated 5 out of 5 stars

I visited Mattress Mick 6/1/26. We were assisted by a lovely gentleman called Noel who really knows his stuff about mattresses and beds. He was very helpful and we purchased a Malaga Mattress in the F... See more

Rated 5 out of 5 stars

Quick, professional, polite and service you'd expect from a 5 star ⭐️⭐️⭐️⭐️⭐️ business. They arranged a swift delivery date and time, and the man on the phone couldn't do enough to help! I'll defini... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Store
  4. Mattress Store

Information provided by various external sources

A great mattress can change your life. That is why Mattress Mick is here to help you find the perfect mattress for you. Choose from a wide selection of memory foam, pocket sprung, and orthopaedic mattresses. We also have a huge selection of beds, and b...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service …

I went to coolock store and the service was excellent from start to finish. Adam the sales assistant was very helpful, patient, professional and friendly. He helped me choose a mattress and a headboard as I wasn't sure of what I wanted. He answered any questions I had. I left the shop very happy with my purchases. I also bought Mattress Mick book and he signed it for me. It's a great read, now my son's want to read it after me. Would certainly recommend Mattress Mick store. Great service 😀

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

We recently visited Mattress Mick to…

We recently visited Mattress Mick to choose a new mattress and had a fantastic experience from start to finish. Mick’s team were incredibly patient and helpful, taking the time to show us a wide range of mattresses and helping us find the right one for our needs.

The showroom is huge with an excellent selection, so there’s plenty of choice for every budget and comfort level. The staff are very professional, knowledgeable, and genuinely focused on helping customers rather than rushing the sale.

To top it all off, the mattress was delivered the very next day, and they also removed our old mattress, which made the whole process completely hassle-free. Amazing service from beginning to end. We would highly recommend Mattress Mick to anyone looking for quality products and excellent customer care.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Just wanted to say a big thanks to Noel…

Just wanted to say a big thanks to Noel and the delivery guys at Mattress Micks.
Noel is an old school gentleman and very helpful in a relaxed ,non pressured way.
Helped us out in every way he could.
The delivery guys were super too , they took all our old stuff away and kept in touch the whole way.
I would defo buy from Mattress Mick again anytime.. Simple and human experience like how it used to be years ago.

Thanks again Noel. Good stuff.

Dave,

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Was looking for a small double bed and…

Was looking for a small double bed and so I chose mattress mick cause of their great reputation Noel is terrific I just got out of hospital and told him I couldn't do it myself he waved the 50euro charge to do that for me he went over and beyond to help he a kind compassionate and very professional man I would 100 percent recommend them and the bed is amazing! Thanks to the delivery guys they great to😬

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Mattress Mick Coolock branch.



I purchased a mattress
( Cashel Mattress Firm - 5' King ) on 19th March from the Coolock branch. There is a huge selection with prices to suit every budget. The salesman was very informative & helped us decide on the one that was right for us.
Our mattress was delivered on the Monday by two very nice guys, Paul & Adam. They couldn't have been more helpful. Went out of their way to set mattress up ( roll up type) & take away packaging & old mattress. I really appreciated that as my husband and I would have been unable to do it.
So thank you Mattress Mick for a very positive experience
Oh yes, the bed is extremely comfortable too 😊

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Poned mattress Mick r

Phoned mattress Mick regarding the mattress l ordered, spoke to Adam about my order he was extremely helpful and sorted out the problem. He should be awarded Salesman of the Year Frances.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Rang Mattress Micks on Friday, spoke with Noel who was so helpful & engaging. Noel sorted beds & delivery within a half hour & the beds were delivered the following day in Munster.
It was all so easy, affordable & very pleasant to deal with. Highly recommend this business.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Went in to buy a mattress yesterday

Went in to buy a mattress yesterday. Asked Sales Assistant Adam to advise me. He was extremely helpful. He was upbeat, enthusiastic & professtional. He really knows his stuff. I chose a mattress with Adam's help/advice, & left the store feeling that I had been treated like a 'valued customer'. Also, about a year ago I bought a double bed & mattress from Mattress Mick and again I was very happy with the customer service I received. The lads there are always so
helpful. Well done!
Patricia Carroll

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

I visited Mattress Mick 6/1/26

I visited Mattress Mick 6/1/26. We were assisted by a lovely gentleman called Noel who really knows his stuff about mattresses and beds. He was very helpful and we purchased a Malaga Mattress in the Faith & Ethan collection, a bed and headboard. We were promised delivery on the 9th. The day before we received a phone call from the delivery man confirming he would be arriving between 11am and 2pm. They arrived as promised and brought everything up to the room and were so pleasant and helpful. We had a great experience from start to finish dealing with this company and their wonderful staff. I would highly recommend

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service.

Bought a mattress from portlaoise store found John great to deal with. Delivered on time and couldn't of being more helpful

January 7, 2026
Unprompted review
Rated 2 out of 5 stars

Very poor experience , and time wasting

Very poor experience at the Carlow store. Ordered a bed and mattress in October and they the told me it would be a week. Then they never updated me and when I called them they said it would be another 3 weeks. Its was too late. I told them I had family arriving before christmas. Really unpolite staff too. steer clear of these timewasters!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great to deal with

Great to deal with, very professional and knowledgeable staff. Went out of their way to get our order quickly delivered and delivered by two lovely lads who were very helpful. Would recommend highly for anything bedding.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

5 star experience

I had a fantastic experience with Mattress Mick, especially thanks to Noel, who went above and beyond to help me find exactly what I needed. The delivery was super fast and I couldn’t be happier with my new beds and mattresses. The delivery team arrived exactly when they said they would, handled everything with great care, and even helped set everything up quickly and efficiently. I would recommend Mattress Mick to anyone who is looking.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Do not wait!!

I ordered mattress in July/D12. It supposed to be good quality. After 2,5 months of waiting - no mattress. No call from the shop as well. When I came to check is everything OK, they offered me a cheaper one 😆 No Thanks.

September 26, 2025
Unprompted review
Mattress Mick logo

Reply from Mattress Mick

Hi Aiste, We are the Coolock store, what store did you purchase from? Let us know We will sort it out for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look