It was easy to use the website and select the shirt and size. I would recommend a preview after selecting the name you want printed to see how it looks. I'd also recommend an option to select from a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Appears to be of descent quality. Haven’t washed yet, I’m not crazy that it needs to be air dry and not in dryer. It’s a gift, so I don’t know yet. Unless you expect to pay unreasonable priority de... See more
Company replied
The price is decent, could be better but decent. I've ordered from you guys several times, and the product is always good too, The only reason I gave 4 stars instead of 5 is the shipping. It always ta... See more
Company replied
Nothing went wrong. Hat arrived in a timely manner and was exactly as it looked in the pic. Thank you. In retrospect however, the next time I order anything similar, I will make sure, prior to purchas... See more
Company replied
3.7
Average
513 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shirt was fucnked up really poor…
The shirt was fucnked up really poor quality
October 15, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We are deeply sorry to learn that your experience with this shirt fell far short of expectations. We sincerely apologize for receiving a substandard product – this is not the standard we strive to achieve.
We take this feedback very seriously and hope to resolve it properly. Please contact our customer service team at support@maturelion.com with your order details. We will do our best to resolve this issue for you.
Thank you for bringing this issue to our attention. We apologize that we were unable to meet your expectations this time.
Sincerely,
Maturelion Customer Service Team
Order was accurate
The shirt was just like the ad sized right and affordable
October 3, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We’re so happy the shirt met your expectations—great fit, just as pictured, and fairly priced! Thank you for your kind words and for choosing us.
Warm regards,
Maturelion Customer Service Team
Just like the other shirts I ordered…
Just like the other shirts I ordered for myself and my friend they are very good products.
October 1, 2025
Unprompted review
Reply from Maturelion
Dear Customer ,
We’re so glad you and your friend are happy with your shirts—thank you for trusting us with your order! We’re proud of our quality and truly appreciate your support.
Warm regards,
Maturelion Customer Service Team
Great company
Great company, very impressed prompt delivery my new favourite jacket
October 14, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
That’s awesome to hear—thank you!
We’re thrilled you’re loving your new jacket and that it arrived quickly. Prompt delivery and quality you can count on—that’s the Maturelion promise.
So glad it’s become a favourite. Wear it strong!
Best regards,
Maturelion Customer Service Team
Not exzacly the print I expected
October 27, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We’re sorry the print didn’t turn out exactly as you expected—that’s totally understandable, and we apologize for the mismatch in your vision.
If you’d like to share a photo or more details with us at support@maturelion.com, we’ll make sure your feedback helps improve our designs and customization for the future. We’d also be happy help you solve it if it’s not up to your standard.
Thank you for giving us a chance, and for your honest feedback. We’re here to make it right.
Best regards,
Maturelion Customer Service Team
The shirt is way smaller than a regular…
The shirt is way smaller than a regular large. I need to replace it with a xxl. Need to know how to return and replace it
October 26, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We’re sorry the shirt didn’t fit as expected—thank you for reaching out.
We understand that sizing can be tricky, and we’re here to help, please kindly offer us your order information to support@maturelion.com so we can check and help you better.
Best regards,
Maturelion Customer Service Team
My husband has a thing for ball caps
My husband has a thing for ball caps. He also likes things that make a statement with a sense of humor. And honestly, the “you wouldn’t understand” statement was so appropriate, that you wouldn’t understand. He loved the ball cap as well as the way it adjusts for size, which he is very picky about. Than you!
October 25, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
That’s the best kind of review—thank you!
So glad your husband loved the “You Wouldn’t Understand” cap. We’re all about bold statements with a side of humor, and that one hits just right. Even better that the fit is perfect with the adjustable strap—style and comfort checked!
Thanks for sharing the smile it brought. Nothing better than a happy (and picky!) customer.
Best regards,
Maturelion Customer Service Team
The pkg was delivered very late
The pkg was delivered very late, with no warning as to that it would take so long. I don’t know the quality of the items since I had to have the pkg picked up by a neighbor, and I won’t see them for months. Very disappointing.
September 29, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We’re truly sorry for the delay and lack of communication about your delivery.
Receiving no update and having the package arrive much later than expected is completely frustrating—and we apologize for letting you down.It’s even more disappointing that you weren’t able to receive it yourself and won’t see your items for months. We know how exciting it is to get a new order, and to miss that moment is tough.While shipping times can vary, especially with international delivery, we should have been clearer upfront and kept you informed. That’s on us.
Once you do receive your items, if anything isn’t up to standard, please reach out to support@maturelion.com—we’ll make sure to help, even if it’s months from now.
Thank you for sharing your experience. We’re working hard to improve shipping transparency.
Best regards,
Maturelion Customer Service Team
The shirts fit well
The shirts fit well, and the fabric is of good quality.
October 24, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you!
We’re glad the shirts fit well and the quality meets your expectations. Simple, solid, and comfortable—that’s the Maturelion standard.
Appreciate your support—happy to have you in the family!
Best regards,
Maturelion Customer Service Team
Print on shirt was distorted and low…
Print on shirt was distorted and low quality.
October 1, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We’re truly sorry to hear that the print on your shirt was distorted and low quality—that’s not the standard we aim for, and we completely understand your disappointment.
Clear, crisp printing is essential, especially when it’s part of the design you chose. This was a miss on our end, and we apologize for falling short.We’d like to make it right. Please contact support@maturelion.com with your order number, and we’ll check and help you better.
Thank you for your honest feedback. We’re taking steps to improve our print quality control to ensure this doesn’t happen again.
Best regards,
Maturelion Customer Service Team
I was disappointed that on the tshirts…
I was disappointed that on the tshirts with my husbands last name on the sleeves that several of the letters came off in its first wash.
October 20, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We’re truly sorry to hear that the letters on your husband’s name started peeling off after just one wash—that’s completely unacceptable and not the quality we stand for.
Custom details like names should be durable and long-lasting, especially from the first wash. This is a clear failure on our part, and we sincerely apologize for the disappointment.
We’d like to make this right. Please reach out to support@maturelion.com with your order number, and we’ll check and help you solve it.
Thank you for bringing this to our attention. We’re already reviewing our printing process to prevent this from happening again.
Best regards,
Maturelion Customer Service Team
Reply from Maturelion
Dear Customer,
Thank you so much!
We’re thrilled you’ve consistently enjoyed prompt deliveries and great-quality products—that’s exactly what we strive for every time.Your trust means everything.
Thanks for being part of the Maturelion family!
Best regards,
Maturelion Customer Service Team
It took a little longer to receive than…
It took a little longer to receive than expected, however it wasn’t an extended delay. Nice hat!!
I got the Jeep girl light grey hat. Fits well and is a good quality for what I paid.
October 22, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for the kind words!
We’re glad you’re happy with your Jeep Girl light grey hat—great fit and solid quality is exactly what we aim for. Thanks for noting the shipping time too; we’re always working to improve delivery speed and communication.
So glad you love it. Wear it proudly!
Best regards,
Maturelion Customer Service Team
Fun shirt to give as gift & use at a reunion
It was easy to use the website and select the shirt and size. I would recommend a preview after selecting the name you want printed to see how it looks. I'd also recommend an option to select from a few different fonts, even if it's 2 choices; cursive or printed. The name on mine is DRESS, the S's almost look like A's. It's a gift for my Son. I'm sure he'll love it.
October 1, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for your feedback!
Glad the website was easy to use—and thanks for the great suggestions. A preview and more font options (like cursive or print) would definitely help, especially when personalization matters. We’ll work on improving that.
Hope your son loves his shirt! Thanks for choosing us.
Best regards,
Maturelion Customer Service Team
Perfect will use again…
October 17, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much!
We’re thrilled to hear you’re happy enough to come back—nothing means more to us than a returning customer.
Thanks for trusting Maturelion. We’ll keep delivering quality you can count on. See you next order!
Best regards,
Maturelion Customer Service Team
Will not purchase again
I reached out to customer service to see when my order would arrive and never got an answer. It ended up arriving days after I needed it. The letters on the shirt are cheap. You can tell that it'll be lucky to make it to a year without the letters coming off. I'm going to have to be careful about drying because of that. It is more of a loose fit. I left 3 stars because the fabric is soft and the color was true to the picture.
October 14, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for your honest feedback—we truly appreciate it, and we’re sincerely sorry for the experience you had.
Not responding to your delivery inquiry is unacceptable. You reached out for clarity and support, and we failed to show up when you needed us. On top of that, your order arriving days too late only added to the frustration. That’s not the service you deserve, and we deeply apologize.
We’re also sorry the print quality feels cheap and fragile. You shouldn’t have to worry about how you dry your shirt after one purchase—especially at this price. The fabric may be soft and the color accurate (glad we got that right), but durability matters just as much.A 3-star review is fair. You’re giving us credit where it’s due, while holding us accountable where we fell short—and we respect that.We’re already working to improve response times and print quality so no one else has this experience.
Please reach out to support@maturelion.com—we’d like to make it right.Thank you again for your honesty. We’re listening, and we’re committed to doing better.
Best regards,
Maturelion Customer Service Team
Good quality shirts
Good quality shirts for our group christmas gift. Order early, delivery will take some time, but worth the wait. Thanks!
October 19, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you!
So glad the shirts worked out for your group Christmas gift—nothing better than a quality match for a festive crew.
And great tip for others: order early and plan ahead. The wait is worth it!
Thanks for choosing Maturelion. Wishing you and your group a great holiday season!
Best regards,
Maturelion Customer Service Team
The pullover is of poor quality
The pullover is of poor quality, the color is faded and the seems are of those stitched by a beginner. The sleeves are way to long.
October 19, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We’re truly sorry to hear your experience with the pullover fell so far below expectations. That’s not the quality we stand for, and we sincerely apologize.
Faded color, uneven stitching, and sleeves that are too long are unacceptable—especially for a piece you were excited to wear. We’ll be sharing this feedback with our production and quality control teams to ensure this doesn’t happen again.
We’d like to make this right. Please reach out to support@maturelion.com with your order number, so we can check and help you better.
Thank you for your honesty. We’re committed to doing better.
Best regards,
Maturelion Customer Service Team
Buy these sweatshirts
I purchased the sweatshirts. Good quality material.. it looks very good. Especially the coffee color.
September 23, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much for the kind words!
We’re thrilled you’re loving the sweatshirts—especially the coffee color. It’s one of our favorites too! So glad you’re happy with the quality and look. Wear it proud!
Thanks for supporting Maturelion!
Best regards,
Maturelion Customer Service Team
Great product. Runs small.
Great product. I ordered XL, but it fits small like an L. I cannot wear it as it does not fit.
October 15, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We sincerely apologize for the sizing issue.
We’ve reached out to the customer directly to arrange a replacement or refund.
We’re reviewing our size consistency to prevent this from happening again.
Maturelion Customer Service Team
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