It was easy to use the website and select the shirt and size. I would recommend a preview after selecting the name you want printed to see how it looks. I'd also recommend an option to select from a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Appears to be of descent quality. Haven’t washed yet, I’m not crazy that it needs to be air dry and not in dryer. It’s a gift, so I don’t know yet. Unless you expect to pay unreasonable priority de... See more
Company replied
The price is decent, could be better but decent. I've ordered from you guys several times, and the product is always good too, The only reason I gave 4 stars instead of 5 is the shipping. It always ta... See more
Company replied
Nothing went wrong. Hat arrived in a timely manner and was exactly as it looked in the pic. Thank you. In retrospect however, the next time I order anything similar, I will make sure, prior to purchas... See more
Company replied
3.7
Average
513 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
2 USMC Henley shirts
I order two Henley long sleeved in olive drab, what received a T-shirt and a pullover sweatshirt in dark blue., however, they were from a DIFFERENT company and I erroneously placed a burden of error on them! I received gracious responses to my erroneous action, for which I apologized.
I ordered them early for the 250th Marine Corps birthday, which is November 10th, and I GOT them on time!
They’re great! My son and I love them and they look great!
Thank you again for the grace and all the work on our behalf!
October 14, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We sincerely apologize for the significant error in your order. We fully understand the importance of this order regarding the Marine Corps' 250th anniversary on November 10th, and we are deeply sorry that we were unable to ship the item as requested. We have reviewed the order and confirmed that it was indeed an error.
We will contact you by email to provide a satisfactory resolution.
Once again, we deeply apologize for this error and the distress it has caused.
With sincere respect and gratitude,
Maturelion Customer Service Team
Not at all what was advertised
Not at all what was advertised. The images were completely misleading. The product is nothing at all like the advertised product.
October 14, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for your message and please accept our deepest apologies. We take your feedback very seriously and are deeply sorry that the product you received did not match the advertisement. This is not an experience we wish for any customer, and we deeply regret not providing you with satisfactory service.
To help us resolve this issue immediately and prevent recurrence, please share photos of the product you received with your order number or contact us at support@maturelion.com.
We will work to correct this issue.
We value your honesty and are committed to improvement. Thank you for giving us the opportunity to correct this issue.
Sincerely,
Maturelion Customer Service Team
Nothing went wrong
Nothing went wrong. Hat arrived in a timely manner and was exactly as it looked in the pic. Thank you. In retrospect however, the next time I order anything similar, I will make sure, prior to purchase, that it is made in the USA.
October 8, 2025
Unprompted review
Reply from Maturelion
Dear Customer:
Thank you so much for your feedback—we're so glad your hat arrived on time and matches the photo perfectly! It means a lot to us.
We also appreciate you sharing your preference for American-made products. We listen to you and respect customers who choose to support American manufacturing. Currently, this hat is produced internationally to ensure quality, comfort, and affordability.
However, we are actively exploring options for offering more American-made products in the future. We will continue to disclose country of origin information on our product pages—thank you for reminding us how important this is to our community.
Thank you again for your support and kind thoughts!
Sincerely,
Maturelion Customer Service Team
Shipping takes way too long
Shipping takes way too long, it has been over 2 weeks and I’m still waiting.
Great designs but not worth the wait. Not sure about the quality either now that I read other reviews.
Better off buying local
Order MA4312
September 29, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We sincerely apologize for the delay in your order delivery. We understand how frustrating this must be and truly regret the inconvenience caused.
We’ve sent you an email with an update on your order’s shipping status. If you haven’t seen it, please check your inbox or spam folder for details.
Your concerns about quality are important to us. If you experience any issues when your order arrives, let us know, and we’ll make it right.
Thank you for your patience, and we hope to earn back your trust in the future.
Sincerely,
Maturelion Customer Service Team
We ordered 2 sweatshirts and have only…
We ordered 2 sweatshirts and have only received one of them!!!! This order has not been completed!
September 18, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for reaching out and sharing your concern. We completely understand how this situation may have caused confusion and frustration.
After reviewing your order, we found that it includes only one sweatshirt. Could you kindly double-check your order details to confirm? If you believe there’s been an error or have any additional information, please let us know, and we’ll be happy to assist further.
We’re here to help and want to ensure everything is clear and resolved for you. Thank you for your understanding, and we look forward to hearing back from you.
Best regards,
Maturelion Customer Service Team
WKRP Turkey Drop T-Shirt
WKRP Turkey Drop T-Shirt
Purchased/Shipped direct to my friend in Belgium for his 58th Birthday. He saw a different version of the shirt years ago and thinks it's hilarious. He's wanted one ever since. So happy I was able to find this...
He loves his shirt from Mature Lion.
It looks great; Made Well, Color Accurate, Perfect Fit/True to Size. Fast Shipping and no issues through Customs. Thanks!
October 3, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
That’s absolutely wonderful to hear—thank you so much for sharing! Nothing hits harder than a gift that brings back the laughs, especially for a milestone birthday.
We’re so glad your friend loved the WKRP Turkey Drop T-Shirt and that it lived up to the memory he’s been laughing about for years.Even better that the quality, color, and fit were spot-on—and that it arrived safely and quickly in Belgium with no customs drama.
That’s always a win!Thanks for trusting Maturelion to deliver a meaningful (and hilarious) moment. We’re honored to be part of the celebration.
Cheers to 58 years of awesomeness—and great taste in retro tees! 💙
Best regards,
Maturelion Customer Service Team
Speed of shipping...
The only suggestion is the shipping was lengthy...Other than that is was good...
September 18, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thanks for the honest feedback—we’re glad you had a good experience overall!
We hear you on the shipping time, and we totally get it. We’re working to improve shipping speeds and add clearer timelines upfront so you know exactly what to expect.
Thanks for your patience and for supporting Maturelion. We appreciate you!
Best regards,
Maturelion Customer Service Team
Love my stuff!
I have one of your caps, a sweatshirt and just ordered another shirt...love my stuff!
October 8, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
That’s awesome to hear!
So happy you’re loving your cap, sweatshirt, and already adding more to your collection! Wear it proud, you’ve earned it.
Thanks for repping the brand and supporting us again and again. We appreciate you!
Best regards,
Maturelion Customer Service Team
Customer Service, no reason
Ordering was easy! The site was easy to maneuver which was very helpful. The shirt I ordered came in a day early and my husband loved it. This company is doing everything right, I had no reason to reach out to customer service and if a company is superior above others, there should be no reason to. I will order from here again!
September 12, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much for the amazing feedback!
We’re thrilled the site was easy to use, your order arrived early, and—best of all—that your husband loved his shirt! That’s the kind of experience we strive for.
Hearing that you didn’t need to contact customer service because everything went smoothly. That’s the highest compliment. We’d be honored to have you back.
Thanks for choosing Maturelion—we truly appreciate your support!
Best regards,
Maturelion Customer Service Team
Good quality
October 2, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you! We're glad you're happy with the quality—crafted with care for comfort and style.
Thanks for choosing Maturelion!
Best regards,
Maturelion Customer Service Team
Very comfortable shirt super nice and…
Very comfortable shirt super nice and fast shipping
September 4, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
So glad you're loving the comfort and speed!
Nothing better than a soft, great-fitting shirt arriving fast so you can wear it right away. Thanks for the love, Maturelion family!
Best regards,
Maturelion Customer Service Team
Good product but please stop sending me…
Good product but please stop sending me ads via Email.
October 6, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for your feedback, and we’re glad to hear that you’re happy with the product!
We sincerely apologize if our promotional emails have caused any inconvenience. We completely understand your preference and have processed your request to stop receiving marketing emails from us.
Thank you for your understanding and support!
Best regards,
Maturelion Customer Service Team
Expected Better
Disappointed with quality of image on T-shirts. Paid $8 to ship 2 T shirts that came directly from China. 10 days to ship. Patriot and military themes should be produced in USA. Try sourcing in the US. Will not purchase from again.
October 4, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for taking the time to share your feedback with us. We regret that the quality of the graphic on your T-shirt did not meet your expectations, and you were disappointed with the shipping process.
We strive to provide high-quality products and a positive shopping experience, but we clearly fell short. We apologize for the inconvenience. If you have any areas for improvement, please contact our customer service team directly at support@guidingcross.com.
We appreciate your feedback and will use it to improve our products. Thank you for this opportunity to learn and grow.
Sincerely,
Maturelion Customer Service Team
The shirt arrived with a hole in it.
September 30, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We are very sorry to hear that the shirt you received arrived with a defect. This is certainly not the experience we want you to have, and we sincerely apologize for the inconvenience caused.
To assist you further and resolve this issue promptly, could you please provide us with your order number? Alternatively, you may reach out to our customer support team directly at support@guidingcross.com.
Once we have your order details, we’ll be happy to:
Send you a replacement shirt at no additional cost, or Provide a full refund for the item.
If possible, we kindly ask you to share a photo of the damaged item, which will help us address the issue with our quality control team.
Thank you for bringing this to our attention. We are committed to resolving this matter quickly and ensuring your satisfaction.
Looking forward to your reply!
Best regards,
Maturelion Customer Service Team
Terrible quality shirt
Terrible quality shirt. Size tag says xl, shirt is a small. Worthless company with shit for products and zero customer service. No response AT ALL. Don’t waste your F ing money on these scammers.
October 1, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We are deeply sorry for the unpleasant experience you had with your order.
This is entirely our fault. Even worse, our failure to respond to your message is inexcusable. This does not reflect the level of service we promise. If you feel neglected or frustrated, please provide your order number or feel free to contact us directly at support@maturelion.com so we can address the issue immediately.
Your feedback helps us become a better company.
Sincerely,
Maturelion Customer Service Team
Cheap Chinese shirts
Cheap Chinese shirts, shipped from china so shipping takes forever. Cheap, boxy shirts that shrank 2 sizes after the first wash.
Ordered 2 shirts in the same size. One of which, the neck hole was that of a much smaller shirt.
All around junk
October 3, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you for sharing your experience, and we’re truly sorry to hear about the issues you’ve had with your order.We understand how frustrating it is to receive shirts that don’t meet expectations—especially when it comes to quality, fit, and shrinkage.
Receiving a garment with a mis-sized neck hole is completely unacceptable, and shipping delays from overseas only add to the disappointment.Your feedback is important, and we want to look into this personally. While we can’t resolve it fully here, we’d like to connect with you directly to understand the full details, review your order, and make things right.Please reach out to us at support@maturelion.com with your order number and any photos of the items received. We’ll respond as quickly as possible and take responsibility for correcting the situation.
We know trust has been broken, and we’re committed to showing you—through action—that we’re working hard to improve.Thank you for speaking up. We’re listening.
Best regards,
Maturelion Customer Service Team
Easy to use website.
Products delivered in a timely manner, just as advertised. The shirts are very comfortable and fit well.
September 12, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We're so glad to hear your order arrived on time and exactly as expected!
Even better that the shirts are comfortable and fit just right—there's nothing like that perfect combo of quality, comfort, and style.
Thank you for taking the time to share your experience. We truly appreciate your support and hope you enjoy wearing them as much as we loved making them for you.
Looking forward to serving you again soon! 💙 🙏
Best regards,
Maturelion Customer Service Team
Cheap
Cheap products and and customer service is slow to respond and does not help.
Had issues with my shipping address being different. Then my billing address sent an email to correct the shipping address.And they still shipped it to the wrong address after saying they had fixed it . So I never received the packand if I had known beforehand that everything was coming from China. I would have never ordered from the website.
October 2, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We’re truly sorry for the frustration you experienced and we sincerely apologize.
First, shipping your order to the wrong address after confirming the update is completely unacceptable. You should have received your package without issue, and we take full responsibility for that failure.We also hear you about the slow customer service that didn’t resolve your issue, lack of clarity about origin affecting your delivery expectations. You’re right—communication, accuracy, and transparency should be our standard, every time. We’re reviewing our internal processes to ensure address changes are confirmed and honored,
Please contact support@maturelion.com or reply here with your order information, so we can verify your order and process it right away.Thank you for speaking up. Your feedback is tough but necessary—and we’re committed to doing better.
Best regards,
Maturelion Customer Service Team
The quality hat I received was NOT the quality hat I ordered
The hat I received was NOT the hat I ordered. The hat I ordered was a distressed hat with small tears to look very worn. It appeared to be a quality hat which is why I was willing o pay the $19.99 plus exorbitant shipping. The hat I received was a cheap hat without the distressed look. I could have bought the same hat from amazon for $9.99 and no shipping.
UPDATE: I contacted Maturelion customer support per their response to my review and they are sending me a replacement. It will take up to 2 to 3 weeks for them to ship. I will update this again when/if I receive the replacement hat.
UPDATE 2: Maturelion replaced the hat. I should have contacted their customer service directly rather than create a bad review. That should always be the first response. My apologies.
September 25, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
We’re truly sorry the hat you received was not the distressed style you ordered—it should have matched the product exactly, especially given the price and your expectations. And we completely understand your frustration.
You trusted us to deliver what was shown, and we fell short.We’ll make this right: Please email support@maturelion.com with your order number and a photo of the hat received. We will check and help you better. We’re also reviewing our fulfillment process to prevent this kind of mix-up from happening again.
Thank you for bringing this to our attention. We’re sorry we let you down.
Best regards,
Maturelion Customer Service Team
Great products!
Great selection of men's shirts/jackets and designs! The quality of the shirts was excellent as well. Ordering was easy and efficient. The only drawback was the shipping since it took a while, but it was free. Highly recommended! I would definitely order more.
September 15, 2025
Unprompted review
Reply from Maturelion
Dear Customer,
Thank you so much for your kind review!
We’re thrilled you love the designs, quality, and ease of ordering—great to know it was a smooth experience.We hear you on the shipping time, and while it’s free, we know it can take a while. We’re working to make delivery faster without compromising value.
Thanks so much for recommending us—we truly appreciate your support and can’t wait to welcome your next order! 💙
Best regards,
Maturelion Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.