Great bag. Great service when it was delivered just over a year ago. Unfortunately the clasp on the removable strap has broken, stuff happens. It's approx 5 days out of warranty so Maverick have asked... See more
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Inspired by modern minimalism, elegant leather necessities designed for stylish gentlemen. Discover the latest collection to complete your urban look.
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If I could leave 4.5 stars versus 5 I would. The Maverick Manhattan Double-zip bag has been everything I could wish for it to be. It is a stylish, sturdy, structured yet flexible, and very spacious. I get questions and compliments often. The black saffino leather is beautiful, great tactile feel to it, durable, has been very weather proof walking in the rain and snow, etc.
I use this bag for work and it fits all my essentials and beyond. That was my primary search criteria: spaciousness (balanced with compact size and style). I am able to fit a laptop, tablet, chargers and cords, external keyboard, mouse, glasses and cases, wallet, water bottle, pens, notepads, and so on. I travel for work often and it’s seamless with luggage, under plane seats, etc.
My only “dock” in score to 4.5 has been difficulty with the strap. The shoulder strap itself has been great, but I’ve encountered breakage at the clip a couple times now, particularly the washer/spacer keeping the clip connected to the bracket. A minor pain point in design/quality and not even directly related to the strap structure and build itself. That said, customer service has been phenomenal helping replace the shoulder strap for me promptly and with low effort. An additional factor for the 4.5 star vs 4 rating.
Overall, I am very satisfied with the bag and would recommend it over and over again.

Reply from Maverick & Co.
Great looking bag and fits all my tech accessories perfectly!

Reply from Maverick & Co.
Had a courrier but they resolved it. Appreciate the service

Reply from Maverick & Co.
Maverick and Co. sells very stylish briefcases for men. I purchased one and have gotten a lot of compliments. They’re built with good craftsmanship and excellent internal layout as well. Very happy with the purchase. Also, their customer service is excellent and they want to keep you happy.

Reply from Maverick & Co.
I've now had 2 bags from Maverick & Co., and truly love their thoughtfulness when it comes to design and quality. I love both of my backpacks and use them almost every single day. I also get complimented quite a bit when i'm wearing it. It is both professional, and casual.

Reply from Maverick & Co.
Maverick & Co’s customer service exceeded my expectations—they were quick, professional, and incredibly helpful. When I needed to use my warranty, the process was seamless and hassle-free, with clear communication every step of the way. I highly recommend Maverick & Co for both the quality of their products and their outstanding support

Reply from Maverick & Co.
Awesome service. Ordered the wrong item and the customer service managed to cancel booking and get the right item even after processing without any fees. Looking forward to getting the item.
In addition very fast response time and very friendly.
Thank you!

Reply from Maverick & Co.
had to make a return, they were prompt and helpful

Reply from Maverick & Co.
Very nice bags. Also very responsive and efficient customer service. I fully recommend!

Reply from Maverick & Co.
I finally received my replacement bag and can write this review!
I can say that anyone should absolutely stay away from this brand and their products.
1) Their quality is like something off of TEMU, that's why they do not provide warranty beyond one year.
2) Their zippers stop working (see the other reviews) very often, which means anyone on the metro can slide a hand in and steal your belongings.
3) The velcro strap inside the bag either stops working shortly after receival, or outright never works.
4) If you have issues with your product, they will refer to the terms of their warranty and by default not offer you anything
5) You will likely have to pay import tax if you buy it inside EU, because even though their website do not advertise it, the company is shipping from Hongkon
6) The website "judge me" which they show on top of their website, where they have 4.028 "reviews" do not hold any reviews of Maverick & Co. It's just a fake version of Trustpilot, there are no reviews. Try to go to the website and find Maverick & Co, if you don't believe me.
7) If you have issues after your 1-year warranty, they will offer you a discount instead of a replacement, if you accept the discount and receive the bag then you risk import tax on THE FULL AMOUNT, not the discounted.
8) If you "negotiate" a discount, they demand that you remove your negative review(s) as part of "the deal". So they are bribing you to remove your review (which is against Trustpilot guidelines).
9) The only way you can get a replacement product for free is if you create enough noise, on enough platforms; google reviews, instagram comments, trustpilot, etc.
10) If you succesfully get a replacement either before the one-year warranty or after; the warranty is not reset for your replacement - this is because their quality is so terrible that they know you will likely need a replacement again within the next year. (if they trusted their own quality, why not reset the warranty when products are replaced?).
So to conclude:
The product quality is terrible
The warranty is less than the two year EU requirement
The customer service is terrible
The price is too high for a TEMU plastic bag
I would give it 0 stars if that was possible. I've received my replacement now, and I will attempt to sell it (in the box and as new) on a vintage platform to try and recover my money.
-1/10 would not buy again.
EDIT AFTER THEIR ANSWER:
Please note:
That they do not object to the poor quality, nor that they do not extend the warranty for replacements, nor that the warranty initial terms reflect their terrible quality.
That they do not object to having a fake customer review site a the top of their website.

Reply from Maverick & Co.
I recently purchased a briefcase from Maverick & Co. and I am genuinely impressed. The craftsmanship is top-tier and the materials feel premium. The product shown on website are exact as shown in person.
Maverick & Co’s customer service has been one of the best I have dealt with so far. The team was responsive, friendly and professional throughout. They made the buying process easy, answered my questions thoroughly and even followed up to ensure I was satisfied.
Highly recommend!

Reply from Maverick & Co.
I love my Maverick Vista Waterproof backpack! It has the perfect balance of style, quality and functionality. Maverick's customer service is top-notch as well.

Reply from Maverick & Co.
Great products and fantastic customer service!

Reply from Maverick & Co.
I had an excellent experience with Maverick & Co’s customer service team. They were quick to respond, extremely professional, and genuinely helpful from start to finish. Every question I had was answered clearly, and they made sure I felt taken care of throughout the process. It’s rare to find a company that combines great products with equally impressive support, but Maverick & Co truly delivers. Highly recommend!

Reply from Maverick & Co.
I ordered two bags and a laptop sleeve from Maverick & Co for the first time. Their products looked good online and it seemed to suit what I needed. The sleeve for a 14" laptop did not fit. I at first tried a link to return the item and it was broken. So I emailed customer service and they sent me a different link. I provided them my request for a refund and they wanted to charge me $15 to return the sleeve. Why should I pay $15 when the product description did not match what I received. After questioning this issue they asked for a photo which I then provided. Then they asked for a video. So much haggling is not worth it for me. When I shop with other online retailers they are customer friendly and don't give you the run around. This is my first and last time shopping with Maverick & Co.

Reply from Maverick & Co.
These bags are great!! Such great quality and amazing customer service!

Reply from Maverick & Co.
The order is made in high quality,Easily contact customer service,very responsive,responsible delivery service.

Reply from Maverick & Co.
Maverick & Co not only offers beautiful products but provides excellent customer service!

Reply from Maverick & Co.
I ordered a FC Barcelona leather briefcase around 14 months ago. I carry a surface pro notebook and a notepad plus a few small items (pen, air pods etc) in the case. It still looks brand new 14 months later apart from the handles which started to split and break. I contacted Maverick and Co, as a premium brand and a bag it almost as new condition I assumed I could expect a replacement despite being our of warranty by a couple of months. This was not offered, I did receive an offer of 50% of a new bag. I wasn't really happy but decided to proceed and order a replacement bag, despite my reservations around both the fairness and the quality of my original bag. I was then hit with shipping charge of $70 on top ( I paid shipping on the original order with no issue). Enough is enough. To be clear the bag was NEVER misused or overloaded as the pictures show. I am now a very disgruntled and disappointed customer.

Reply from Maverick & Co.
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