Max Appliance Repair in Halifax Reviews 

50
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

My service technician Vadym was very professional, kind and honest. My fridge stopped working this morning. They were able to come take a look within hours of my call to assess if it could be repaired... See more

Rated 5 out of 5 stars

Vadym was incredible ! He repaired our washer drain pump and then went over all of our appliances and how to properly clean them to maintain their life. We were so very impressed with his diligence... See more

Rated 5 out of 5 stars

I recently had Ivan in to install my new dishwasher and update the water delivery system. He is beyond efficient and professional. He had everything done within the hour. This was his second visit. He... See more

Rated 1 out of 5 stars

Grossly overcharging customers. Parts installed were quoted at $139 at their cost when same parts sell for $56 on amazon. Very difficult to talk to and screamed at me that I wasn't being honest with... See more

Company details

Information provided by various external sources

No matter what issue you are experiencing with your household appliances (like your fridge, stove, washer, dryer, dishwasher, freezer), you need to know that you can rely on an appliance repair Halifax company to provide quick and reliable repairs. That’s what we are here to provide for you. Here at Max Appliance Repair, we have been in the business for over 15 years, which means we know how to give you the service you need in an emergency.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

50 reviews

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4.4

All reviews

(50)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Ivan was amazing

Ivan was amazing. He answered my questions and was very professional/personable and efficient in repairing my washing machine . Overall the service was fantastic - next day. This exceeded my expectation. Would certainly ask for Ivan again if I had any other issues. Bravo Ivan and thank you

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Ivan was great

Ivan was great! He was helpful, and went above and beyond what he needed to do. He leveled the washing machine, answered all my questions about maintaining the machine, and fixed the problem.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Ivan exceeded our expectations

Ivan exceeded our expectations, he was very professional, knew how to fix a very complex problem, did it quickly. I will definitely recommend your service. ⭐️⭐️⭐️⭐️⭐️

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome job

Awesome job. Ivan was on time, professional & neat. Would 100% use
Max appliance Repair & Ivan again if needed!

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

This is one crooked company

This is one crooked company. They will lie and tell you they install oem parts on your appliance. They install cheap parts but charge you for the expensive parts. I caught them and now they ignore me and don’t even have the decency to call a customer back. Shame on this pos company.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Max Appliance Repair/Yaro-great experience

Max Appliance repair was responsive and efficient. Yaro quickly determined that our dishwasher was not repair-able (we suspected) and was able to install our new one within days. Yaro was efficient and respectful and capable. Highly recommend.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Ivan is the best!

I recently had Ivan in to install my new dishwasher and update the water delivery system. He is beyond efficient and professional. He had everything done within the hour. This was his second visit. He tried his best to fix my 20 yr old dishwasher; when he knew it wasn’t possible he gave me advice on what unit to buy and also advised me to update the hose for insurance purposes. Ivan is amazing so if you need help with any appliance don’t hesitate to call Max Repair and request Ivan!

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Ivan was great

Ivan was great, repair done quickly, he answered all my questions. I would recommend Max Appliance and Ivan to anybody who needs appliance repair. Thanks again, Ivan!

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Managment/Communication

We had a noise in our Subzero freezer, so we contacted Max Appliance Repair in Halifax. One of their technicians came in and did the necessary repair. To do this he had to remove the two drawers. After he left, we discovered that top drawer did not close quite as easily as before but did close. We then went away for about three weeks. When we returned, we realized that sometimes the drawer was not completely closing or was popping open.

I called Max Appliance to request that someone come to deal with this problem caused by your technician. I was told by the receptionist that we would have to pay for the call because this was a "new problem!". On the receipt it says, "90-day warranty" and we believed that this problem was caused by the technician so we felt that the problem should be covered by warranty.

I asked to speak to a supervisor or manager. The receptionist said that she would pass on the information and that someone would call me back. A week later I again called and requested (by voice mail) a phone call from a supervisor/manager. After waiting almost two weeks to hear from the company, we called another appliance service company to come in to fix the problem.

Apparently when the Max technician replaced the drawer, he did not reset the lock on the drawer. The new technician flipped this lock (less than five minutes) and now the drawer is working correctly.

I then sent a message through the company’s website asking for a phone call or response to the message to ask them to honour their warrantee – did not receive a call or email so sent another request – still no response!

It is not the repair work done by this company that we are unhappy with. I’m sure if the technician had the opportunity to return, he would have realized his mistake and been able to correct it very quickly and we would have been happy customers.

It is the management of this company that we are unhappy with. Instead of dealing with our problem they have just ignored us and refuse to even communicate with us.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Yaro was extremely professional and…

Yaro was extremely professional and efficient. His personable nature was refreshing. Thank you for the great service. He arrived on time and updated me on all work being conducted.

December 20, 2023
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever, they claim that they will charge you $99 + tax and then they don’t have have a solution to fix your problem. He recommend me to change my stove as it will cost me $900 with labour to get some switches changed and one burner fixed.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Ivan ivanshako was an excellent technician

Ivan ivanshako was an excellent technician. He explained everything very well, and made certain everything was approved by me before fixing my parents fridge.
He was professional and efficient.
I would hire him again if I have further work, and recommend him highly.
Thank you.

September 2, 2023
Unprompted review
Rated 1 out of 5 stars

I would give them 0 stars

I would give them 0 stars . They technician who came to my house is called Yaroslav Kobzev . He is very aggressive and rude person who shouldn’t be going to people’s houses . The manager called me to make sure I am more frustrated because of her answers . I see if all those customers are not satisfied and the same Technichian is being sent to their houses to take their money . We should make sure to stop them .

August 21, 2023
Unprompted review
Rated 4 out of 5 stars

Washer not working

Washer not working. Called and got an immediate response and within hours Ivan arrived. Spent quite some time diagnosing the situation, thoroughly(and patiently) explained the problem and outlined potential next steps so we cold decide what to do. Thought Ivan was great and knowledgeable and really appreciated the quick response.

August 8, 2023
Unprompted review
Rated 1 out of 5 stars

This company sent a technician named Yaroslav Kobzev

This company sent a technician named Yaroslav Kobzev that couldn't program a control panel for a General Electric washer that is 5 years old. Needless to say I still have no washer and I am out $269. I tried to contact the owner to discuss this matter but all you get is a foreigner whose English is not that great. When I tell them I am an unsatisfied customer they hang up on you. DO NOT USE THIS SCAM OF A COMPANY. Poor customer service only cares about ripping customers off!!!!!!!

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

We received quick same day repair…

We received quick same day repair service which was great. Our technician Ivan was wonderful, so professional and proficient, he quickly determined the issue was able to order the part we needed on a Friday afternoon made a temporary fix to get us through the weekend and was here Monday morning with the part and installed it. Great service great results I highly recommend Ivan.

June 19, 2023
Unprompted review
Rated 1 out of 5 stars

This company did damage to my floor…

This company did damage to my floor while working on my refrigerator. He tried to cover it up before I noticed. There was no offer to fix and give refund. I do not recommend using them as they were not professional.

May 31, 2023
Unprompted review

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