The order was completed and dispatched in the morning after a late night order submission. The shipment came quicker than expected even though it was an e commerce service. Great EU store to buy anyth... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time buyer at maxgaming, i am very pleased with them. I 100% recommend! My order was quickly processed and shipping was Quick. Pricing is very nice aswell! For the last 5 years ive been into the... See more
Company replied
I've bought 3 mice from this site over two separate orders, and each time everything went perfectly. My items arrived well ahead of schedule, even with the cheapest delivery option. I also once requ... See more
Company replied
Company details
Written by the company
If you love gaming and esports, you have come to the right place! At MaxGaming we are constantly in pursuit of the latest in gaming and scouring the market to be able to offer you the absolute best. With our safe payments and exceptional customer support, you will always be comfortable shopping with us.
Contact info
Johanneslundsvägen 12, 19461, Upplands Väsby, Sweden
- info@maxgaming.com
- maxgaming.com
3.5
Average
320 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mouse came in no problem
Mouse came in no problem , dhl fast aswell , no complaints , will buy from here more , for sure !!
April 8, 2025
Reply from MaxGaming.com
Thanks for your feedback! We're happy to hear your mouse arrived quickly and without any issues. Looking forward to helping you with your next order!
Order is not shipping
Order is not shipping, non-transparent Info via e Mail. Will Not Order again.
April 5, 2025
Unprompted review
Reply from MaxGaming.com
We’re really sorry to hear about your experience. Please reach out to our support team directly so they can look into your order and help resolve this as quickly as possible.
Wide range of of available products.
April 4, 2025
Reply from MaxGaming.com
Thank you for your feedback! We’re happy to hear you appreciate our product selection and hope you enjoy shopping with us again.
Great experience!
April 3, 2025
Reply from MaxGaming.com
Thank you! We’re glad to hear you had a great experience and hope to see you back soon!
easy to use idk what else to say
April 1, 2025
Reply from MaxGaming.com
Thanks for the feedback! We’re happy to hear you found it easy to use and hope your next experience is just as smooth!
Legit good shop for EU people.
Third time I use the shop. Product received as it was promised within reasonable amount of time.
February 28, 2025
Reply from MaxGaming.com
Thank you for your review! It means a lot to us that you're happy – we look forward to continuing to provide great service!
The case of the missing switch...
I ordered some switches and they arrived within a few days - unfortunately there was a single switch missing so I sent them an email to let them know.
I didn't mind so much, I know these things happen, it was just slightly annoying.
They responded immediately, and sent me a bunch of switches to make up for the missing switch. They really didn't have to - I would have accepted them adding a single switch to the next order I placed - but it was a very cool gesture.
Great shop, with a great selection of keyboard-related products. And amazing customer service! Would recommend them very highly.
March 19, 2025
Reply from MaxGaming.com
Thank you for your review! We truly appreciate your understanding and are glad we could make things right for you. Your kind words about our customer service mean a lot to us! We're happy to hear you enjoyed your experience, and we look forward to serving you again.
Customer service on point.
Customer service on point.
Handled issue with product, return and refund without a problem.
Fast shipping in my case, a few days.
Will be ordering again, great selection of items.
March 15, 2025
Unprompted review
Reply from MaxGaming.com
Thank you for your review! We're thrilled to hear that you had a smooth experience with our customer service and shipping. Your support means a lot.
I just discovered MaxGaming
I just discovered MaxGaming, good service and quick delivery. Nice to find the products I need in Europe! Thanks!
March 11, 2025
Reply from MaxGaming.com
Thank you for your review! We appreciate you as a customer and are delighted that you're satisfied.
My Maxgaming Experience!
Maxgaming, as always, a really nice gaming related retailer! My shopping experience was fantastic! Even though it was my mistake for accidentally ordering the wrong item on the website, the customer service was super kind and very, very helpful to fix my problem! They fixed it by swapping the item to a different one (the one i wanted)
I really recommend to order from them if you are from EU! 🙏
March 12, 2025
Unprompted review
Reply from MaxGaming.com
Thank you for your amazing review! We're so happy to hear that you had a fantastic shopping experience and that our customer service could help resolve the issue. Your recommendation means a lot to us! We truly appreciate your support and look forward to serving you again.
Reply from MaxGaming.com
Thank you for your kind words!
Great little store
Great little store. Will definitely come back, you have a great range of niche stuff at fair prices, and appreciate that you ship to Ireland at fair rates.
Keep it up!
March 7, 2025
Reply from MaxGaming.com
Thank you for your kind words! We're thrilled that you appreciate our selection and fair pricing, and we're happy to ship to Ireland! Looking forward to having you back soon.
I've ordered multiple things from…
I've ordered multiple things from Maxgaming, never a hiccup, shipping options are precisely described and internal processing time is quick
March 3, 2025
Reply from MaxGaming.com
Thank you for your review! We're delighted to hear that you've had smooth experiences with us and that our shipping and processing meet your expectations. We truly appreciate your support!
Very good experience overall
My order came as quick as was described in the delivery option I chose , the package was really well made and my overall experience shopping in the website was great. As the second time I order from this company , I'm very satisfied and will definitely be shopping again in the future. 5/5
February 25, 2025
Reply from MaxGaming.com
Thank you for your fantastic review! We're so glad to hear that you had a great shopping experience and that everything arrived as expected. Your continued support means a lot to us – we look forward to serving you again! 😊⭐️
Horrible track-and-trace and support is bad
Had no issues with my first order. But the second one....
I had bought some mouse skates and the shipping was fast untill it got delivered to the terminal near me. I was home as the package had been delivered which it said on the app but there was no delivery driver near. The online tracker said there wasn't an address given to deliver the package to (which I clearly put in while ordering). Now let's talk about their tracking.... It's HORRIBLE you got 6 different trackers on different websites and Deutsche post and DHL are different trackers while it's the same company?!?!?! Ok now let's move on DHL said it has been delivered but Deutsche post said it had been delivered to a pick-up point. At this point I got in contact with support, they did not take any responsibility and did not try to get more info untill I contacted all my DHL pick-up points near me. 4 calls later and... nothing.
I'm now contacting them again and the whole track-and-trace is nothing but easy to understand or even read and find.
If they resolve this later i might update this review but i gotta say that these things dont happen often.
February 25, 2025
Unprompted review
Reply from MaxGaming.com
Hi, we’re really sorry to hear about the trouble with your order and the confusion around tracking. We understand how frustrating this must be. Please reach out to our support team so they can look into the delivery and tracking issue more closely and help resolve it.
No problems, fast and nice costumer-support
Two seperate orders, no problems. Delivery within 4 - 5 workdays. Packaging was nice and tight with no plastic. +10 bonus points for enviromental awareness!
Support answered in literally MINUTES, and was very nice and helpful.
Perfect! 5 of 5 stars!
February 21, 2025
Unprompted review
Reply from MaxGaming.com
Thank you for the kind words! We’re really glad to hear your orders arrived quickly and that you had a positive experience with our support and packaging.
Overall experience
Con: A big selection of items.
Con: Fast delivery if needed:
Con: Good support team.
Pro: Overpricing on items since they are imported, it is inevitable, but annoying.
February 20, 2025
Reply from MaxGaming.com
Thank you for your feedback! We’re glad to hear that you appreciated our selection, fast delivery, and support team. We understand that imported products can feel a bit pricey, and we always try to keep our prices as fair as possible.
One of the best Gaming shops in EU
Great website if you are from Europe, and need some proper gaming gear, from Companies that are usually hard to find or need to be imported . Staff is always fast and fair , 0 issues, many orders .
February 13, 2025
MaxGaming EU experience
I have purchased 3 (4) times now and I do have 1 complaint finished as well. All 3 orders went ok no problem what so ever. The complaint was what made me write this. So my mouse started scroll glitching. I opened my complaint via email, 2nd day I provided video of the problem and 3rd day I had in store credit ready to be used. Now Im waiting for my 4th order to arive. TOP NOTCH SERVICES, 100% recommend.
Some people might had problems with delivery but I think that 99% of the time it was problem with DHL. (also delivery to USA)
February 17, 2025
Unprompted review
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