Did not get what I ordered, but a differently branded cheap knockoff to be told it was the same product, which I found online for about one third the price I paid. Customer service tried to offer a di... See more
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Product arrived broken and any attempt to email them all get returned as incorrect. Free return and refund is offered on sale, yet it's impossible to access this information. Waste of money.
The product is cheap and delivery is also quick, most satisfied! But delivery cost is not economical for small quanty. If one wants to order more, the system will automatically prevent you from furth... See more
Company replied
The ‘Icicle’ Christmas lights we ordered arrived promptly, undamaged, and, so far, work well. Had I read the description more closely, I probably would have realised they did not have an in-built time... See more
Company replied
2.9
Average
109 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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I was very happy with my purchase thank…
I was very happy with my purchase thank you very much
August 29, 2024
Reply from MaxiDeals
Hi Graham,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Reply from MaxiDeals
Hi Trevor,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
No hassle order delivered on time also…
No hassle order delivered on time also very well packed….Thank you.
August 29, 2024
Reply from MaxiDeals
Hi Customer,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Reply from MaxiDeals
Hi Stephen,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Great Product
Ordering was easy, well packed when arrived, as it was fragile individual cakes. Well in dates.
July 30, 2024
Reply from MaxiDeals
Hi Sue,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Easy ordering, good prices.
Easy to order, good products
at reasonable prices, delivered promptly, very
impressed and would recommend.
July 26, 2024
Reply from MaxiDeals
Hi MRS C TAYLOR,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Reply from MaxiDeals
Hi by L,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Reply from MaxiDeals
Hi Derek,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Reply from MaxiDeals
Hi Kathleen,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Reply from MaxiDeals
Hi Keith,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
They had the exact items that I wanted…
They had the exact items that I wanted at the best price (overall, including postage). The package arrived as scheduled and the contents were what I ordered. They couldn't have done anything better so its five-stars.
May 28, 2024
Reply from MaxiDeals
Hi Colin B,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Arrived on time
Arrived on time, well packed, as described, excellent product, excellent seller, great communicator, thank you.
May 29, 2024
Reply from MaxiDeals
Hi Geolam,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
All good ordered easy enough delivery…
All good ordered easy enough delivery as stated no problems at all
April 26, 2024
Reply from MaxiDeals
Hi Gill,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Very misleading website..
I selected 6 packs of animals and was only sent 6 induvial..
only after reading a small writing at the bottom it says 1 x 4 Inch Farm Animals
April 26, 2024
Unprompted review
Reply from MaxiDeals
Dear Shmuel,
We apologise for any inconvenience you've experienced, We are very sorry that you have had an issue with the 6 Farm Animals 4 Inch you bought.
Thank you very much for your comment that pointed out this issue for us. We have now changed the title, which also helps customers understand the product more clearly
Kind Regards
Maxideals
Good value, with speedy delivery! 👏
My parcel was delivered on time, and was very well packaged. I will buy from this company again. Thanks!
April 24, 2024
Reply from MaxiDeals
Hi Jenny,
Thank you very much for your kind comments. We aim to provide great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Reply from MaxiDeals
Hi Joanne,
Thank you very much for your kind comments. We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Reply from MaxiDeals
Dear David,
We apologise for any inconvenience you've experienced, We are very sorry that you have had an issue with the yellow gingko leaf plant that you bought.
Thank you very much for your comment that pointed out this issue for us. We have now changed the title, which also helps customers understand the product more clearly
Kind Regards
Maxideals
The product was disappointing.
The product was not as described - the product was much smaller than described and less weight for the money. If I had not needed the product that day I would have returned it.
April 5, 2024
Reply from MaxiDeals
Hi Julie，
We apologise for any inconvenience you've experienced, please don't hesitate to reach out to our customer service team at customerservice@maxideals.online via email.
They will be more than happy to assist you promptly and ensure a smooth resolution.
And if you need to return the product, we will also process the return for you.
Kind Regards
Maxideals
We have been looking for this product…
We have been looking for this product for weeks. Got them at a decent price and fast delivery.
March 25, 2024
Reply from MaxiDeals
Hi Stephen,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Fast delivery and good product
Fast delivery and good product. More expensive online than in the shop (which has just closed by me sadly) which is a bit weird .
March 6, 2024
Reply from MaxiDeals
We sincerely apologise for any confusion or inconvenience this may have caused you.
Our pricing strategy is based on various factors, including operational costs, distribution channels, and promotional activities. We are committed to ensuring fair and transparent pricing for all our customers, whether they choose to shop online or in-store.
Thank you for bringing this to our attention.
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