Mayfair Installations Reviews 193

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

WARNING buyers beware. do not purchase any double glazing or doors from MrJohn Gilham. We paid a deposit in June and not heard anything since. We have emailed and called the office numerous times but... See more

Rated 5 out of 5 stars

Mayfair Installations gave an excellent service all round. The quotation for new patio doors was quickly provided and the price was very competitive. The installation took place with minimum delay... See more

Rated 5 out of 5 stars

Today we had our windows fitted by Robin and Ryan, they did an amazing job! They were very quick and effective, taking less than a day to fit our windows. Everything was left clean and tidy, they... See more

Rated 5 out of 5 stars

Kevin and Chris turned up this morning to fit our new front door. Very polite and respectful, went about their work with minimum of fuss. Did an excellent job, very clean and tidy and took their tim... See more

Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Home Improvement Store
  4. Window Installation Service

Written by the company

We are a friendly and reliable company. We aim to provide all of our customers with the best possible experience while improving there homes. We install UPVC windows & doors, composite doors & conservatories. We are part of the largest buying group in the Uk, enabling us to fit the best and still BEAT ANY SALE PRICE, based on a like for like comparison. We have fantastic offers and finance plans to meet our customers needs . Please call for a free quotation 0800 099 6555.


Contact info

4.0

Great

TrustScore 4 out of 5

193 reviews

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Rated 5 out of 5 stars

The fitter team Kevin,Chris and Jamie…

The fitter team Kevin,Chris and Jamie turned up on time and continued to work so hard throughout the time here installing 12 windows and 2 doors an excellent job was done during the 3 days it had taken.
The team did an excellent job along the way cleaning up and explaining anything I needed to know.
A very good experience and would not hesitate in recommending Mayfair and their team.

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

Investing in windows

Investing in windows, whilst exciting, is also expensive and initially you are always concerned about something going wrong. From day one we have been impressed and reassured by Mayfair and we would highly recommend them. Aaron who initially made contact with us was never pushy and was in fact extremely helpful in answering my initial questions. Immediate communication with head office was efficient and welcoming throughout the process. Dan as the sales representative was again superb not just in sharing the product but also in advising us what was best for our house and cost effective
Everything was organised and set up quickly and we literally only had to wait four weeks for installation
Nick and Aaron were just fantastic. Skilled, hard working, knowledgeable, personal and professional. Their meticulous attention to detail has resulted in us having 14 windows and doors fitted and it has transformed our house

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

I know very little about windows

I know very little about windows. Dan came out and went through everything with me. Giving me the best options and answering even my silly questions. He was easy to contact and saw me through my very anxious decision making process. At all times ensuring I didn’t feel overwhelmed. Thank you Dan!

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Dan was extremely friendly and understanding when going through quotes with us. The process has been quick and straight forward.
Installation was done over two days by John and Tom, what a team!
John and Tom were professional, hard working and so friendly. Despite it being Tom’s first day he was hard working and enthusiastic.
John is a very good trainer and very patient. Nothing was too much trouble!
Their customer service was second to none! Thank you Mayfair, we are extremely happy!

August 30, 2023
Unprompted review
Rated 1 out of 5 stars

August 22 Mayfair took my deposit of…

August 22 Mayfair took my deposit of £1,250.00 windows and doors were supposed to be fitted 14th October 22 this did not happen as apparently one widow didn’t arrive. They blamed to manufacture… Windows and doors actually fitted Nov 22 .. 3 months after taking my deposit. The sliding doors were fitted in lopsided which caused them to stick halfway. The fitter said it would free up with use, (it didn’t) I phoned to arrange for someone to come out and have a look. They sent a surveyor and he confirmed the doors would have to come out and be refitted. That was months ago. Then nothing. Not a call or email. So I emailed the manager on 21/10/22 and my email was never answered. I rang the company again and was told they would send the surveyor out. I said he had already been out and the doors needed refitting.. But they sent the same man out to look at the same problem.. that was a month ago and I’m still waiting. My certificates never arrived from fensa so I rang them direct and they said my windows and doors had never been registered and I needed to get back in touch with Mayfair which I did, I was told that it was down to the long delay at fensa.. (A lie they hadn’t done the paperwork)
So I asked them could they please sort it. Strangely enough my certificate came a week later. Although it does state I had 3 windows and 3 doors which is incorrect. Not sure whose mistake that is. Would I use this company again ? That would be a big fat NO .. i have emails that have been ignored and text still on my phone unanswered. I very rarely leave reviews especially one that isn’t good. I’ve given them plenty of time to sort the issue. It coming up a year now. Maybe now someone will call me once they have read this.. this is a true and honest statement. Mrs G Hollands

August 14, 2022
Unprompted review
Mayfair Installations logo

Reply from Mayfair Installations

Good morning Mrs Hollands we understand there are some minor issues outstanding on your installation that is why the Mayfair installations teamed booked your service call in for this Friday, to make sure everything at the end of the installation is up to the highest standards for you.

Mayfair installations take pride in their customer support and appreciate any feedback that is given.

We hope your pleased with the result on Friday after you have allowed us to complete your service call.

Rated 5 out of 5 stars

Great company ⭐️

Great company ⭐️

Very pleased with my French doors
Reliable

July 12, 2023
Unprompted review
Mayfair Installations logo

Reply from Mayfair Installations

Thank you for your feedback.

Rated 5 out of 5 stars

competent friendly worker

Ryan Excell who fitted my new front door was a friendly and competent person. He was tidy and finished in a good time. I was very pleased with how the door was finished and the new door looked great. Ryan explained how to look after the door and to use it clearly.

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Patio doors

Mayfair fitted some lovely
New patio doors great job from
Start to finish would
Highly recommend

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent communications and service

Excellent communications and service. Work was done to an extremely high standard at a competitive price. Most importantly the work was started and completed when they said it would be. Very happy customer, would definitely recommend

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, customer service was brilliant. Had four new windows fitted can’t fault them!

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

I had my windows and a back door fitted…

I had my windows and a back door fitted by Mayfair Installations I couldn’t happier with the quality of the products and how quick it got fitted from signing the contract. Great deal with the sales and then was kept updated by Bonnie the lady in the office. Would definitely recommend and would always come back for anything else I need doing.

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, installations were a breeze, sales helped me and my husband with all our needs, will be recommending to our family and friends in the future. Won’t be using anyone else!

July 2, 2023
Unprompted review

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