Mayfair Weight Loss Clinic Reviews 

398
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company, consistently sharing positive feedback about their overall interactions. Customers frequently highlight the exceptionally fast delivery times and smooth order processing systems that ensure products arrive safely and entirely on schedule. Many individuals also appreciate the professional staff who provide genuinely helpful support and maintain clear communication from the initial purchase until final completion. However, some people mentioned experiencing frustrating shipping delays, occasional missing items, and complete instances of non-delivery regarding their essential medical orders. Consumers additionally noted significant difficulties reaching customer support and felt that responses were excessively slow or unhelpful when trying to resolve these urgent problems.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the fast delivery times, efficient... See more

Delivery service

People report positive experiences with delivery_service, noting that orders generally arrive quickly and on... See more

Order

Customers had ambiguous experiences with order, reflecting both satisfaction and frustration. Many reviewers... See more

Customer service

Clients share ambiguous opinions on customer service. While some reviewers experienced disorganised and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that employees are extremely helpful, polite,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A little expensive but goods are always delivered on time, you need to include Ireland in your deliveries

Rated 4 out of 5 stars

very quick prescription approval and dispatch. helpful and quick responses to email enquiries. the only downside is their price premium versus other providers but generally happy with them as my provi... See more

Rated 5 out of 5 stars

The Clinic has been my source for Mounjaro on my weightloss journey of 41 kilos so far. I am forever grateful to them for their efficiency, the smooth supply chain they've created and their supportiv... See more

Rated 5 out of 5 stars

I’ve had nothing but positive experiences with this company. Currently using the Mounjaro as a maintenance programme but I started and stayed with Mayfair since May 2024 and it’s the best thing I’v... See more


Company details

  1. Weight Loss Service

Written by the company

We are a dedicated weight management clinic set up by a team of experienced professionals specialising in providing weight management services in one of the most elegant and glamorous parts of the world, Mayfair. All of our medication is dispensed and shipped directly from a UK-based, GPhC registered Pharmacy. We offer weight loss injections such as Wegovy (semaglutide) and Mounjaro (tirzepatide) as part of our medical weight loss treatment. We have combined the latest clinical evidence and years of knowledge in weight management to design a bespoke online consultation process. The online consultation along with the expertise of our clinical team enables us to recommend and support you with appropriate and effective management treatments.


Contact info

4.1

Great

TrustScore 4 out of 5

398 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(398)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good and Reliable Service

Reliable, with good customer service. I needed advice switching from one drug to another. It was promptly given. I receive my repeat prescription in good time. I recommend them.

March 22, 2025
Rated 5 out of 5 stars

Do not go anywhere else. These guys are the real deal

I recommend them because they don't mess about like these all other companies who ask you all sorts of questions.

These ones ask important questions and you receive your item well packed.
I trust their item so far, I've got no issues and will continue to use them until I get the results I want.

March 11, 2025
Rated 5 out of 5 stars

Happy customer

Order was made and received 2 days later, only minor issue is the ice block had slightly melted and box was a little wet
Will reorder in another 4 weeks

March 13, 2025
Rated 5 out of 5 stars

Great service!

Easy online ordering system and great communication. Very fast and efficient service too. Would highly recommend!

March 7, 2025
Rated 5 out of 5 stars

Reliable

Reliable and trustworthy company.Have used many times over and will continue to use in future.

March 13, 2025
Rated 1 out of 5 stars

Constantly tried to get hold of them…

Constantly tried to get hold of them for over two weeks ,
The conversation usually goes the same way,
Full of people that say they
Are receptionists only and they can't get through to customer services ,
No one ever phones you back or emails you back ,
Ps the receptionist can take your money tho
( surprise surprise )
But can not even locate your order
Proper blaggers
Avoid at all costs !
Current midway through a treatment plan without any product

March 6, 2025
Unprompted review

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