5 Star Service received . Enquired about a GLE over the phone with Brandon . Extremely knowledgable and went out of his way to assist and answer questions . Made a 500 mile round trip to view the vehi... See more
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I've just driven away with a GLB 250+ Electric and it's the nicest car I've ever driven. Gurj was a great help from start to finish - not pushy, allowed ample test drives and arranged a quick handove... See more
I wish I'd read these reviews before I took my car there. I would strongly suggest keeping well away, there's definitely something very strange going on! You'll probably pay a bit more at a proper Mer... See more
My husband has driven an 'S' class mercedes for more than 40 years. During that time he has found Mercedes Independent Services to be the best to deal with the quality of service, price and expertis... See more
Company replied
Company details
Information provided by various external sources
MB Nottingham set out in 2003 to provide Mercedes drivers with a genuine alternative to the franchised agents. Like for like Mercedes equipment, highly skilled Mercedes trained technicians and to exceed customer expectations with exceptional levels of service at realistic affordable prices. Today we are very proud to be able to say that we are the original, first, and now the largest solus Independent Mercedes-Benz aftersales outlet in the East Midlands, hence we were known as Mercedes First in the early years as most of our loyal customers recall. MB Nottingham is approved by all of the major fleet, lease and Insurance companies nationally, including a significant number of local “blue chip” companies and trade bodies in the East Midlands.
Contact info
First House, Easter Park, NG7 2PX, Nottingham, United Kingdom
- 0115 970 6600
- reviews@mbnottingham.co.uk
- mbnottingham.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Fantastic service
Fantastic service, booked in for a B service and MOT.
They were extremely thorough in their job, whilst it cost me more in money than expected, having only had the vehicle for 9 months, they found the alloys were cracked and poorly welded, previous services not recorded, so happy to pay it and have replaced due to mileage I'm doing - Fantastic job!

Reply from Independent Mercedes-Benz - MB Nottingham
Took my Mercedes slc to Nottingham…Delighted
Took my Mercedes slc to Nottingham Inchcape mercedes Benz for an overdue service on Saturday last. I had already checked so called specialists elsewhere and non of them could better the price of a full B service at the official dealership, being on average around £50 more money. Why would anyone not use Mercedes as the true experts and obtain a genuine service history at the highest rate, unless measured against a big saving elsewhere, which I could not find. So I took my treasured Merc to the dealership I bought it from. Outcome, well, actually better I am convinced, than the so called specialist unassociated garages. A free 19 plate Mercedes loan car ! Free fuel, My car cleaned inside and outside free, and trust me, it was sparkling ! Friendly staff, and my car parked after the service safely and not to close to other cars and potential opening doors. Not sure if this has given me rose tinted spectacles, but, my car seems to be running smoother, quicker, and I bet I find it is running cheaper on fuel too. So, I am wondering why, I bothered to try and shop around on price, because it really wasnt worth it. Is it normal, that I am actually ALMOST, looking forward to having it serviced again there ! The free coffee is great too, by the way. Thank you Mercedes Benz Nottingham ! A genuine happy reviewer .
Took my car in for service & MOT
Took my car in for service & MOT. Very satisfied with customer service received and have recommended MB to my daughter.

Reply from Independent Mercedes-Benz - MB Nottingham
My Mercedes was booked in for a MoT and…
My Mercedes was booked in for a MoT and a problem with the electric operation of the tailgate. The collection was straightforward and I was kept informed of the fault search ... Work and Customer Service is first class, thank you.

Reply from Independent Mercedes-Benz - MB Nottingham
After having bought the ‘van from hell’…
After having bought the ‘van from hell’ MB have have really great in trying to sort it out.

Reply from Independent Mercedes-Benz - MB Nottingham
Excellent service
Excellent service, explained and showed me the problem with my B Class, very thorough. Mercedes quality of service, at a reasonable price .

Reply from Independent Mercedes-Benz - MB Nottingham
First time I've used MB Nottingham on…
First time I've used MB Nottingham on recommendation from a friend. I was very pleased with the service on my SLK200 together with the friendly, helpful attitude of the staff.

Reply from Independent Mercedes-Benz - MB Nottingham
Brought my Mercedes in for an A service…
Brought my Mercedes in for an A service and MOT, things needed doing as they would with a 7 year old car. Nothing was too much trouble and the necessary work was carried out without fuss. I have faith in MB knowing what they say will be done, is done. The car drives as new. Thanks.

Reply from Independent Mercedes-Benz - MB Nottingham
Top Marks for Customer Service
This was my first experience of MB-Nottingham and I was not disappointed. Every area of service was excellent. So good in fact that I cannot offer any suggestions for improvement. Keep up the good work and I will be back.

Reply from Independent Mercedes-Benz - MB Nottingham
I am very pleased with the service…
I am very pleased with the service provided and work done. I was particularly happy with the continuous updates, keeping me appraised of requirements and schedule. I would certainly use again.

Reply from Independent Mercedes-Benz - MB Nottingham
A big thank you to Mercedes Benz of…
A big thank you to Mercedes Benz of Nottingham and a special thanks to Tom and the team I had a issue with my car door lights it was sorted in know time at all 10/10 many thanks to one and all Top company Top team Geoff W

Reply from Independent Mercedes-Benz - MB Nottingham
Extremely Happy Customer!
Message:
The first time I used MB Nottingham was when I had trouble with my CLS, they were fantastic at sorting and repairing the fault. I've used MB-Nottingham ever since. I have always found them very helpful and honest and reliable. Martins knowledge about Mercedes is Message:
The first time I used MB Nottingham was when I had trouble with my CLS, they were fantastic at sorting and repairing the fault. I've used MB-Nottingham ever since. I have always found them very helpful and honest and reliable. Martins knowledge about Mercedes is amazing, and he is so helpful, as for the sevice guys, they do a fantastic job all the time every time , the jobs completed on time and with no mess. Really cannot praise and recommend MB-Nottingham enough! Thank you MB-Nottingham for all your help and hard work.

Reply from Independent Mercedes-Benz - MB Nottingham
Excellent service and advice from MB Nottingham
Excellent service and advice from Martin. The car was collected and delivered back on time. I will be using MB Nottingham for the future.

Reply from Independent Mercedes-Benz - MB Nottingham
Amazing experience.
MB Serviced my CLS last week and the service was excellent from my first call to collecting the car once the service had been completed. I was kept informed at all times of the elements of my service. I cant recommend MD highly enough. Well done and thanks. It was a real pleasure. A massive thanks and well done.

Reply from Independent Mercedes-Benz - MB Nottingham
Good and friendly to deal with
Good and friendly to deal with, kept me informed of any issues, options and costs. Needless to say lower cost than main dealer!

Reply from Independent Mercedes-Benz - MB Nottingham
A class service at MB Nottingham
i recently had my A class B service at MB Nottingham, my first time using this company and I can only say that I would definitely recommend them and use them again in the future. They were friendly, professional and even sorted me a vehicle out so I could go get a few tasks done while the service was completed.

Reply from Independent Mercedes-Benz - MB Nottingham
Excellent service and know their cars
I have had Merc's for years after i fell out of love with BMW and their gremlins
Recently had to book my ML for the big gerabox service and spoke to main dealers and MB Nottingham
Decided to go with MB Nottigham not just because of the savings but also the fact that they cared about the job and gave me alot more info than the local main dealer who knew nothing about the cars they book in
The service was superb and the job well done
I would thoroughly recommend MB Nottingham and will defo. be using them again
Visit them if you have any doubts as they are good people

Reply from Independent Mercedes-Benz - MB Nottingham
Excellent customer service
Excellent customer service. Car drives like brand new after recent service.

Reply from Independent Mercedes-Benz - MB Nottingham
The vehicle was booked in at short…
The vehicle was booked in at short notice, and was ready for collection within a few hours with all work having been carried out.

Reply from Independent Mercedes-Benz - MB Nottingham
Highly recommended!
Would definitely recommend this company. Martin in the service department is a genuine, very helpful person and I can't fault the customer service. I live south of Leicester, but MB Nottingham still came and picked up and returned the car for the very reasonable price of £20. As there turned out to be more to do on the car than was anticipated, it was returned the same day without doing the MOT test (at my request), but picked up again around a week later free of charge, the MOT test done and the car returned the same day. As stated by MB Nottingham, the prices are indeed 50% or so of the cost of going to a main dealer, so I would advise anyone to do the same as me and book in next time your service is due, or indeed anytime you have any problems.

Reply from Independent Mercedes-Benz - MB Nottingham
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