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Rated 5 out of 5 stars

The best vape shop I have ever come across, every time I order online I receive my items only a few days later, usually gets dispatched the same day or day after, service is amazing! Always been happy... See more

Company replied

Rated 3 out of 5 stars

Shipment fast but I would recommend another delivery service, I have ordered twice and both times I’ve paid for next day delivery and I have been waiting numerous days, unfortunately it puts me off us... See more

Company replied

Rated 5 out of 5 stars

Top notch service again! Can’t fault these guys one bit, forgot to mention in my last review, items shipped are packaged really well, nicely done! Will definitely keep doing business with McVape A+++... See more

Company replied

Rated 5 out of 5 stars

Excellent place to get all my vape gear won’t use any where else now staff are very helpful and sort me out every time and are always getting new stock in

Company replied

Company details

  1. Vaporizer Store
  2. Warehouse store

Written by the company

About Us A Family run business, whose built a reputation on superb customer care / service and has been started since 2014, and aims to help people who would like to have a healthier alternative to smoking. It is often seen that many people suffer from chain-smoking. When you begin to smoke cigarettes, then it slowly gets you inside it and makes you addicted to it. We offer free personal advice on the best type kit that would suit each individual. On a person to person basis. We have one of the biggest ranges of e-liquids and hardware in the north east. Many people think that quitting cigarettes is so hard and not possible. But they have probably tried all the conventional methods, Gums / Patches / Tablets etc. With our knowledge we can


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

309 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Paid for nxt day delivery.......its…

Paid for nxt day delivery.......its now been three days still nothing! Not even a refund for nxt day delivery.....imo poor service!

April 1, 2020
Unprompted review
Mcvape logo

Reply from Mcvape

Neil sorry to hear your unhappy with mcvape, but curtesy would of been nice to get message or email even asking. We are down to skeleton staff, just 2 people running 3 stores,so we can let staff stay home and be safe, surely customers understand the current situation what the government has done. Understandably there will be delays on orders. All you need to do is ask

Nick

Rated 5 out of 5 stars

I would recommend using them

1st time order from McVape i went for the Mag P3 Mod which had a picture of a TFV16 attached to it and was described as coming with the TFV16, when i double checked it came with the TFV mini 2. When i mentioned that it had the TFV16 in the description MCVape rectified the mistake by sending me the FTV16 with it and updated their web site. I can not fault the customer service from McVape they are very helpful and quick to reply to emails. i would recommend people to use this store or order online. a 5 star Service from them i will be using them again at some point.

March 9, 2020
Unprompted review
Mcvape logo

Reply from Mcvape

Thanks Phil, glad we were able to help :)

Rated 5 out of 5 stars

Absolutely amazing products along with…

Absolutely amazing products along with the fantastic knowledge that the guys have, they are so friendly.i would gladly recommend going and seeing what products they have to offer.

March 7, 2020
Unprompted review
Mcvape logo

Reply from Mcvape

Thanks Shaunna 😊

Rated 5 out of 5 stars

Helpfull

Very friendly staff and helpfull could not ask for any thing else.🤣🤣

February 2, 2020
Unprompted review
Mcvape logo

Reply from Mcvape

Thanks Jackie 😊

Rated 5 out of 5 stars

Top quality all-round.

Excellent value for money and excellent service. Prompt delivery too!
will definitely be ordering more. Thank you.

January 10, 2020
Unprompted review
Mcvape logo

Reply from Mcvape

Thanks Nick 😎

Rated 5 out of 5 stars

Recommended

Great service & friendly staff - couldn’t be more helpful! Thank you!

January 7, 2020
Unprompted review
Mcvape logo

Reply from Mcvape

Thanks Samantha 😁

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