Mdvip.com Reviews 89

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff, highlighting their caring and knowledgeable approach, and appreciate the personalized attention and extended appointment times. Many feel their doctors genuinely listen to their concerns and provide thorough explanations. The accessibility of doctors and the quality of referrals are also often mentioned positively. However, some people were dissatisfied with the service and customer service, citing issues with administrative processes, follow-ups, and a lack of support when problems arose. A significant number of consumers expressed concerns about the rising prices and the annual subscription fees, with some feeling these costs are excessive and do not always translate to better care or additional benefits.

What people talk about most

Service

People report ambiguous experiences with service. While some customers praise the personalized care, timely... See more

Staff

Clients share positive opinions on staff, frequently praising doctors for being knowledgeable, patient, and... See more

Price

Customers consistently express dissatisfaction with pricing. Many reviewers report annual price increases,... See more

Subscription

Reviewers express strong dissatisfaction with the subscription model. Many consumers report annual price... See more

Customer service

Users describe ambiguous interactions with customer service. Some customers report significant... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Some of the veteran internists at MDVIP are first class. Those signing up recently, not so much. They are not chosen for excellence; they are chosen because they can afford to purchase a practice or b... See more

Company replied

Rated 3 out of 5 stars

If you call the main office, don’t expect to get anyone on the phone in a timely manner. MDVIP has also gotten too cheap to send out cards to keep in your wallet with your physicians contact informa... See more

Company replied

Rated 3 out of 5 stars

Dr. Jacqueline Romero is a superlative, caring, loving and exceptional physician. Her level of service is beyond expectation. In my 75 years, I have never know or met a better doctor! HOWEVER, the rec... See more

Company replied

Rated 2 out of 5 stars

The Dr. helped me balance my hormones to stop my menopause symptoms but the consultations were not as in depth as I expected and hoped they would be. The annual exam which is the pride of t... See more


2.9

Average

TrustScore 3 out of 5

89 reviews

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Rated 5 out of 5 stars

Efficient and well run

Efficient and well run. The cost is well-worth the benefits received.

July 24, 2025
Unprompted review
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Reply from Mdvip.com

Hi, thank you for the great star-rating! We appreciate your review!

Rated 5 out of 5 stars

I’ve been seeing Dr Berger

I’ve been seeing Dr. Berger for years now, and I couldn’t be more pleased. He is knowledgeable, patient, and truly take the time to listen and explain things clearly. I always feel comfortable and well-cared for during every visit. Highly recommend!

December 12, 2024
Unprompted review
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Reply from Mdvip.com

Your great rating means a lot to us, and we appreciate you taking the time to leave us this review! Take care!

Rated 5 out of 5 stars

Exceptional health care.

Both doctor and nurse are exceptional in their respective fields. They take the time to really listen to my health concerns and address those concerns with any necessary follow up.

July 22, 2025
Unprompted review
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Reply from Mdvip.com

Your wonderful feedback and rating mean a lot. Thank you.

Rated 5 out of 5 stars

Dr. James Hahn

Dr. Hahn is terrific. He is very responsive at all times, and could not be more helpful to our family.

July 23, 2025
Unprompted review
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Reply from Mdvip.com

We're happy to hear that our responsiveness and helpfulness have positively impacted your family's experience. Thank you for sharing your kind feedback!

Rated 5 out of 5 stars

Could not ask for a better more…

Could not ask for a better more experienced doctor. Care from people who care.

July 23, 2025
Unprompted review
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Reply from Mdvip.com

We are happy to hear that you had such a positive experience. Thank you for sharing your feedback with us!

Rated 5 out of 5 stars

Peace of Mind

It is reassuring to know that my MDVIP affiliated physician is always available on short notice via phone or email. His scheduled appointments are long enough for me to ask questions and receive detailed explanations without feeling like the next patient is waiting in the hall for me to wrap it up and get out. My care has been excellent, both from my primary physician but also from the specialists to whom I have been referred.

February 26, 2025
Unprompted review
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Reply from Mdvip.com

Thank you for your positive feedback!

Rated 5 out of 5 stars

Dr Delwood is the absolute BEST!

Dr. Donald Delwood takes an amazing amount of time to discuss your concerns and his recommendations. I love how he explains conditions in layman's terms and uses visuals on the screen in the treatment room. He truly CARES about his patients. I can't imagine going back to a regular office where you are shoved out the door after 10 minutes during a annual wellness exam.

July 16, 2025
Unprompted review
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Reply from Mdvip.com

We're happy to hear that you appreciate the thorough care and clear explanations provided during your visits. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

I take my health seriously

I take my health seriously. I exercise daily & eat healthy. MDVIP is like having my own private doctor. Someone who takes the time talk and answer questions and doesn't treat me like a number only to rush me out of the room so he can see his next patient. I value the one on one time I have with my doctor and I know if I ever have any questions or concerns he's a direct phone call away.

July 9, 2025
Unprompted review
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Reply from Mdvip.com

It's wonderful to know our approach aligns with your dedication to health. Thank you for sharing your experience!

Rated 5 out of 5 stars

Dr Koh

Dr Koh and his staff are amazing .. we are so grateful to be under their care .. thank you so much..

July 18, 2025
Unprompted review
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Reply from Mdvip.com

Thank you for your kind words!

Rated 5 out of 5 stars

One of a kind doctor




Dr. Hilty is truly a one of a kind doctor.
He takes the time to really listen and never make me feel rushed. I always leave appointments feeling supported, and cared for. He combines compassion with thorough, thoughtful care—and I’m so grateful to have found him.

July 14, 2025
Unprompted review
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Reply from Mdvip.com

Thank you for such a positive review, and have a wonderful day!

Rated 3 out of 5 stars

Overall, things are headed downhill, not uphill

Some of the veteran internists at MDVIP are first class. Those signing up recently, not so much. They are not chosen for excellence; they are chosen because they can afford to purchase a practice or because Goldman Sachs Asset Management wants the revenue from the practice. The software at MDVIP.com is rudimentary; the Athena application is just plain awful compared to MyChart that Mayo and many others use. Fees are rising: new physician entrants, many near retirement, are charging $4000 per year, double the historical fees. Very likely MDVIP will be flipped soon to another private equity outfit and the service will be like what has happened to OneMedical under Amazon ownership. Be wary. Research docs carefully.

July 22, 2025
Unprompted review
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Reply from Mdvip.com

We're hope you're doing well. Would you mind calling us? We'd love to discuss our program with you, answer your questions and explain membership benefits including our annual wellness program. You can call us toll-free at 866-696-3847, Monday through Friday between 9 a.m. and 10 p.m. ET. Thank you.

Rated 5 out of 5 stars

I could not ask for more from a family…

I could not ask for more from a family doctor. Dr. Metzger has always been available to me in a timely manner whenever I’ve had a medical issue of any kind. When I am in his office, he gives me all the time I need, listens to me, and makes recommendations that always seem to be right. I trust him completely. His office staff is a pleasure to work with, polite, professional, friendly, and caring.

July 21, 2025
Unprompted review
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Reply from Mdvip.com

We appreciate you taking the time to share your positive experience. We're so glad to hear that you feel cared for and listened to. Thank you for your review!

Rated 5 out of 5 stars

My primary doc has been great

My primary doc has been great! Always has time to explain things and follow up on them, and is also great in making good referrals. I also had an opportunity to use and MDVIP doctor when I was out of town and they were also very helpful and didn't charge me a penny.

July 21, 2025
Unprompted review
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Reply from Mdvip.com

Your great rating means a lot to us, and we appreciate you taking the time to leave us this review! Take care!

Rated 5 out of 5 stars

Time is valuable

More time was given to me than I thought I would be available have.

June 27, 2025
Unprompted review
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Reply from Mdvip.com

We're happy to hear that you were given the time needed. We appreciate you taking the time to leave us this positive feedback!

Rated 3 out of 5 stars

Exceptional Doctor, Drastic MDVIP Fee Increase

Dr. Jacqueline Romero is a superlative, caring, loving and exceptional physician. Her level of service is beyond expectation. In my 75 years, I have never know or met a better doctor! HOWEVER, the recent drastic increase in the MDVIP annual fees are way out of line to what should be a more reasonable price increase.

July 20, 2025
Unprompted review
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Reply from Mdvip.com

We're hope you're doing well. Would you mind calling us? We'd love to discuss our program with you, answer your questions and explain membership benefits including our annual wellness program. You can call us toll-free at 866-696-3847, Monday through Friday between 9 a.m. and 10 p.m. ET. Thank you.

Rated 5 out of 5 stars

Your MDVIP doctor is alwas accessible via phone or through the Portal. You are not just a number on the doctor's patient list.

I like the fact that the doctors participating with MDVIP have limited the number of patients they have. This makes them much more accessible and they can spend more time with patient apportments. I never feel I'm rushed. The Portal works great and allow for very fast communications. I really feel I'm getting get care.

July 20, 2025
Unprompted review
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Reply from Mdvip.com

We're happy to hear that you appreciate the accessibility and personalized attention. Thank you for your positive feedback!

Rated 5 out of 5 stars

“Dr cajator rocks

“Dr. Cajator rocks”
He’s kind very, very knowledgeable and has assisted me for many years with many many issues. I have the upmost confidence in Dr. Cajator and the MDVIP plan.

March 6, 2025
Unprompted review
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Reply from Mdvip.com

Thank you for your kind words and this wonderful review!

Rated 1 out of 5 stars

Goldman Sachs - High cost with no service

Goldman Sachs - owner of MDVIP - is simply stealing from patients and doctors with their new price structure. Currently Goldman takes 30% or more of all membership fees which can equate to $600 to $1200 dollars a year for patients while the fee increases at over $100 a year. Individual patients receive absolutely nothing for this amount of money. What to do?
Ask your doctor to stop increasing their membership fee. Goldman Sachs wants ALL doctors' membership fees to be at $2500 or more with annual $100+ increases every year.
Ask your doctor for a scholarship which provides all the services of MDVIP at little or no cost to a patient for at least a year.
Work out a payment program with the doctor to avoid the exorbitant Goldman Sachs' fees.
Please share with any MDVIP patients/members so we can all lower these outlandish member fees.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

MDVIP has been a lifesaver for our…

MDVIP has been a lifesaver for our family. I love the extra screenings that I get each year that detected an issue that would have been missed with just the normal physical. I know now that I need to be extra diligent with my diet and exercise. It's a great program.

May 12, 2025
Unprompted review

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