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Mebeli.bg Reviews 

610
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the customer support and delivery teams for being extremely friendly, polite, and professional during the entire process. Buyers also mention that the furniture arrives safely packed and matches the online pictures and descriptions very accurately. Customers love the extensive product information available on the website, making it easy to select and purchase items. However, some reviewers noted issues with delivery times, mentioning that shipments occasionally took longer than expected or that dates were changed unexpectedly. A few people also experienced minor assembly challenges, such as parts not fitting properly together, lacking required connection holes, or arriving damaged.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting that items match website descriptions... See more

Quality

People report positive experiences with quality, highlighting that items are well-made, solid, and exactly as... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Order

Reviewers highlight great satisfaction regarding the order process, emphasizing that items are easy to... See more

Service

Clients share satisfaction regarding the service, frequently highlighting fast delivery times, smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shopping was easy and convenient. Delivery took a little longer than expected. All parts were packed in one box, which was very heavy. It would be more convenient if they were in two boxes so they wou... See more

Company replied

Rated 5 out of 5 stars

Everything went smooth- I ordered from USA a big mattress 200/200sm and had a friend who received it in Bulgaria. The customer service was nice and prompt, the mattress was delivered on time and my... See more

Company replied

Rated 5 out of 5 stars

All good l, we didn't have any problem with the shipping, shoping or else, however the item we choose was complicated to assamble, and some of the elements for the wall we have to buy separately. At... See more

Company replied

Rated 5 out of 5 stars

The site is user friendly, the item I purchased matches the picture exactly. Information for the item is extensive and useful. The support team is fast, they contacted me less than 12 hours after the... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Изберете мебели онлайн с лекота от Mebeli.bg. Ние сме доверен онлайн магазин, предлагащ богат избор от мебели за всяка стая във Вашия дом. От класически до модерен стил, ние имаме опции за всяко пространство - независимо дали търсите удобен диван, практично бюро или гардероб за коридора. Насладете се на бърза доставка, внимателно обслужване на клиенти и безпроблемно пазаруване. Намерете всичко необходимо за Вашия мечтан дом на Mebeli.bg


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

610 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(610)

495 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service and wide variety of products

Excellent customer service, fast delivery and good, beautiful products.

January 27, 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello Izabel,
Thank you for your kind words and for taking the time to share your feedback about our services and products!

We are delighted to hear that you are satisfied with the quality of our furniture and service. We are glad that the chairs meet your expectations.
We look forward to serving you again in the future and hope you continue shopping with us.

Rated 2 out of 5 stars

Poor quality

Very poor quality. At least it looks exactly as in the picture. But it took around a month to get it. Parts of it came broken, and as we were assembling the product other parts of came undone as well.

October 14, 2025
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Reply from Mebeli.bg

Dear Albena Andreeva,
Thank you for taking the time to share your feedback. We sincerely regret that the quality of the chest of drawers you purchased did not meet your expectations.

We work with multiple manufacturers and will certainly take your feedback into consideration. We would appreciate it if you could send us photos to the following email address: info@mebeli.bg
, so that we can review the case in detail and assist you in the best possible way.

Rated 5 out of 5 stars

Single bed for children room

Very good and durable bed, nice material

January 22, 2026
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Reply from Mebeli.bg

Hello , Veselina Lilova!
Thank you for your positive feedback! We are pleased to hear that the bed meets your expectations in terms of quality and durability. We appreciate you taking the time to share your impressions.

Rated 5 out of 5 stars

Everything is good

Everything is good

January 12, 2026
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Reply from Mebeli.bg

Hello, Мишо,

Thank you for your feedback! We’re happy to hear that everything was good and that you’re satisfied with your purchase.

Rated 5 out of 5 stars

Mr Karageorgiev

Everything is very good

January 2, 2026
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Reply from Mebeli.bg

Hello, Mr. Karageorgiev,

Thank you! We’re happy to hear everything was very good and we appreciate your trust.

Rated 5 out of 5 stars

All as expected

December 29, 2025
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Reply from Mebeli.bg

Hello, PT,

Thank you for your feedback! We’re glad everything met your expectations.

Rated 3 out of 5 stars

The bed I ordered is perfect and…

The bed I ordered is perfect and matches the description on the website. However, it did not include assembly instructions, which made the setup more challenging. I had to rely solely on the images in the product listing, which were not very helpful, and I was unable to find assembly instructions on the website as well. Most people would eventually be able to assemble it, but it takes much more time than it should.

December 11, 2025
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Reply from Mebeli.bg

Hello, Здравко,

Thank you for your feedback! We’re glad to hear that the bed meets your expectations. We’re sorry for the inconvenience caused by the missing assembly instructions. In such cases, our team is always available to assist — customers are welcome to contact us by phone or email at any time, and we can promptly provide the necessary assembly instructions or guidance.

Your feedback is appreciated and helps us improve the overall experience. We remain available to assist you in the future!

Rated 2 out of 5 stars

Takes a lot of time to arrive and what…

Takes a lot of time to arrive and what is written is not always true.

December 12, 2025
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Моника,

Thank you for your feedback. We understand your concern regarding the delivery time. The delivery periods listed on our website are estimated average timeframes, because the products are not kept in stock and are delivered from manufacturers abroad.

While delays can occasionally occur due to production or logistics factors we always strive to keep our customers informed and to deliver orders as soon as possible. Your feedback is important to us and helps us improve our communication and service.

Rated 5 out of 5 stars

I really liked it

I really liked it, it's comfortable and looks like exactly like the picture.
Just a little recomendation, put a sign fragile, because, my packege was a little smashed , it wasn't damaged but there were part a little crinkled.

December 11, 2025
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Reply from Mebeli.bg

Hello, Виктория,

Thank you for your feedback! We’re glad to hear that you liked the product and that it fully met your expectations in terms of comfort and appearance.
We will forward your suggestion about the packaging to the producer. Your feedback is very valuable to us and helps improve the overall service.

Rated 5 out of 5 stars

Great

Great quality

December 11, 2025
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Даниела,

Thank you for your feedback! We’re glad to hear you’re satisfied with the quality. We appreciate that you chose us!

Rated 5 out of 5 stars

Easy website to navigate and good…

Easy website to navigate and good quality products.
Everything arrived as described and on time.

December 9, 2025
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Reply from Mebeli.bg

Hello, Чавдар,

Thank you for your feedback! We’re glad to hear that you found our website easy to navigate and that the products arrived on time and as described.

Your feedback helps us become better!

Rated 5 out of 5 stars

It was perfect

Everything was perfect for me and my children.

December 8, 2025
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Reply from Mebeli.bg

Hello, Михаела,

Thank you for sharing your experience! We’re delighted that everything was perfect for you and your family. We’re always here if you need us again!

Rated 5 out of 5 stars

Quality furniture!

Everything was perfect!

December 8, 2025
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Reply from Mebeli.bg

Hello, Vanya,

Thank you for the wonderful review! We’re glad everything went perfectly. We look forward to helping you with your next order!

Rated 4 out of 5 stars

Everything is fine, but the delivery is little slow.

Everything was great, the product (bar chair) is good, only the delivery was little slow because this is one chair, nothing special.

December 4, 2025
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Reply from Mebeli.bg

Hello, Елица,

Thank you for your feedback! We’re glad to hear you’re satisfied with the bar chair. We understand your point of view, but delivery times are set by the producer and the factory is not in Bulgaria. So they remain the same regardless of the size or model of the product. However, we always try to get every order to our customers as quickly as possible.

We hope to be your choice again in the future!

Rated 5 out of 5 stars

My good purchase

Not my first purchase — fast, reliable, and the product is of good quality.

December 3, 2025
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Pavel,

Thank you for your continued trust! We're glad you're satisfied with the quality and our service. We hope to assist you again soon!

Rated 1 out of 5 stars

Very slowly delivery

Very slowly delivery! Two times changed the delivery date

December 1, 2025
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Albena,

Your feedback is important to us! We apologize for the delayed delivery and the inconvenience this has caused. We are working hard to improve delivery times.

We remain available if you need assistance or have any questions.

Rated 5 out of 5 stars

Blagodaria vsichko e Top..

Blagodaria vsichko e Top..
Kakto be kazano koga I v kolko chasa shte dostaviat mebelite..
Mnogo professional
Tnx:)))

November 28, 2025
Mebeli.bg logo

Reply from Mebeli.bg

Здравейте, Milen,

Благодарим Ви за положителния отзив! Радваме се, че доставката и обслужването ни отговарят на очакванията Ви. Оставаме на разположение!

Rated 4 out of 5 stars

The cupboard is good but the push…

The cupboard is good but the push buttons doesn't fit well and the doors stick out.

November 24, 2025
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Нели!
Thank you for your feedback! We are sorry to hear that you noticed a problem with the product after you assembled it. If you wish, you can send us photos by email: info@mebeli.bg. We would be happy if we could assist you!

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