Meccha Japan Reviews 1,154

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting that items often look even better in real life than in photos and are accurate to their descriptions. Many people appreciate the careful packaging, ensuring products arrive in perfect condition, and the overall ease of the ordering process. The delivery service is often highlighted for being timely and efficient, even for international shipments, with some customers receiving their orders quickly after placing them. However, some customers also noted issues with shipping costs and import taxes, which can sometimes be substantial and unexpected upon delivery. A few other people also felt that shipping estimates were inconsistent or that dispatch times could be very long, especially for pre-ordered items. There were also instances where pre-ordered products were not fulfilled due to stock issues, leading to cancellations.

What people talk about most

Product

Clients share positive opinions on product quality and selection, often highlighting the availability of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping times,... See more

Order

Customers had positive experiences with order, with many reviewers reporting that their orders arrived... See more

Price

Customers consistently note ambiguous experiences with price, with many finding prices to be reasonable,... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great store. Have used many times, always reliable. Offers many hardly accessible products from Japan at a price usually below competition or even e-bay. Things typically take a little under two weeks... See more

Rated 5 out of 5 stars

Meccha Japan really helped me out. I had two Nendoroid figures preordered months in advance at a local store, but shipping problems made me wait for almost a year after release date and after a while... See more

Rated 5 out of 5 stars

It was not only simple to buy from Canada and convenient but it was really reliable as some reddit user mentionned :D We bought the Pokemon go + gadget as it was sold out or out of stock everywhere... See more

Rated 5 out of 5 stars

The only issue is a very long shipping time, but hey- I know it comes from another country, and, why would I be in a hurry to get plushies ? So, an issue that isn't even one. I ordered four Pokémon pl... See more


Company details

  1. Figurine Shop
  2. Children's Toys Store
  3. Collectibles Store
  4. Trading Card Store

Written by the company

Meccha Japan is your store for Pokémon, Nendoroid, Yu-Gi-Oh!, Digimon and other Japanese Goods. Ships worldwide : Plush, Anime Figures, TCG and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality

Quality/original plushies. I always get my things and it makes me so happy when I get to open a package. Shipped safely and the box is in good shape.

The ONLY thing I don't like are the high shipping costs. I can understand why when I look it up, but it still sucks. Had it not been for the shipping fees being that high, I probably would have ordered a whole lot more. It is what it is, but it is a safe company to order from and I recommend it.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

My wife bought me a pokedoll & i am so…

My wife bought me a pokedoll & i am so happy. It is the same height as the pokemon is in the game. So adorable & plush. Has the same color as her eyes! & I LOVE that my PokéDoll came all the way from the Pokémon center in Japan! Shipped & arrived quickly. Will recommend to everyone I know.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

The life sized plushies that weve…

The life sized plushies that weve bought for my little brother are amazing,we bought life sized sprigatito life sized quaxly and life sized fuecoco and they look evem better in real life than on photos.Thank you so much

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with how it went~!

It was my first time usin' Meccha-Japan and for somethin' I had on the side for months. The shippin' was handled fast and arrived the same way. Overall very pleased and will order again there for sure~!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

I am happy I found what I was looking…

I am happy I found what I was looking for on your site 👍🏼 The ordering process was very easy, I appreciated the feedback in regards to shipment etc. When my package arrived it was well packed.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

I have buyied multiple Times there and…

I have buyied multiple Times there and Had never an issue!
Surprisingly the products Look in Real Life greater than at the Photos!
I realy aprecciate the real time actualising for resting products in the Shop!

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Was skeptical at first but so happy! Quick shipping, great packing, and wonderful products. Thank you, I will order again

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great selection

Great selection, fair prices, and fast delivery.
It just took a little while to get the first info about the status of my order.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I had always have my doubts about this…

I had always have my doubts about this page as it always seemed so good to be true, but I was completely wrong!

The merch is exactly as described and arrived in the time frame expected.

I will totally be buying more from them :)

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent in everything!

Excellent in everything! Website is easy to navigate. Wonderful assortment of products. Careful packaging of items. Reliable company. Easy to order. Highly recommend. Would order again. Thank you. Arigato gozaimasu!

December 15, 2025
Unprompted review
Rated 4 out of 5 stars

Great experience, but inflated shipping charges

I've ordered 20+ times from meccha japan.
They have a wide collection and items are always in perfect condition. No complaints there.
But their shipping estimate system horrible and wildly inconsistent especially if you use DHL or FedEx.
There are so many more items I would buy if they provide a realistic shipping estimate for their products. Take the life-size porygon plush for example. They are charing JPY 159K for shipping which is not accurate for an item of its dimensions.
I've ordered very large life sized pokemon plush from both Ichiba Japan and Meccha Japan and have found Meccha japan to be charging very high shipping prices for the same shipping method.
Please try to repackage parcels more compactly and fix your shipping estimate

December 4, 2025
Unprompted review
Rated 3 out of 5 stars

I would like to know why customer…

I would like to know why customer service always says "Please accept our apologies" delay in release dates, website error, inventory is showing incorrect numbers, shipping delays due to Christmas in April. If it is in stock on the website it should be shipped out with in 3-7 business days. As if emails or replies are generic. On my order # HFLYKCAQP which is still pending For the first time I command on the site

November 26, 2025
Unprompted review
Meccha Japan logo

Reply from Meccha Japan

Dear Dominic,

Thank you for taking the time to share your review.

As our standard preparation period is 3 to 7 business days, we always strive to ship all orders within this timeframe.

Regarding your order, we can confirm that it is currently in preparation and scheduled to ship by the next business day. It will be dispatched within the stated timeframe and a tracking number will be sent to you as soon as the shipment has been dispatched.

We appreciate your patience and understanding.
Please feel free to contact us if you have any further questions, our team will be ready to answer within 2 business days: https://meccha-japan.com/en/contact-us

Best regards,
Meccha-Japan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look