I have been using Medellin Airport Transfer for years and just enjoyed another seamless transfer from the airport into the city. As always the communication with the driver was simple via WhatsApp.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Transportation was great, drivers were very respectful and their driving was excellent. I would be using them again when I go back to Medellin. Thank you for a great service.
It was very easy to book online. I was a bit anxious as they didn't reach out to me to provide the driver's number as most of the services usually do, but they respond quickly on WhatsApp. Also, the d... See more
I ended up being in immigration for 2.5 hours and my driver was patient and in contact the whole time I was waiting. The moment I was done he was ready for pickup. This made a stressful part of the tr... See more
Company details
Written by the company
Safe, reliable and on time transport services to and from Medellin's JMC airport. Book your safe and professional journey online hassle-free with Medellin Airport Transfer.
Contact info
4.4
Excellent
478 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 2 weeks
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Excellent!
Driver showed up on time,was mucho friendly and got me to the hotel quickly. Did not speak English
February 16, 2020
Unprompted review
Reply from Medellin Airport Transfer
Thank you Kenneth for using our service and for your feedback!
Great service!!!
The process was easy, start to finish. I would definitely use the service again. I don’t feel like this is a negative at all BUT both my drivers didn’t speak English, SHOCKER!! I was in Medellín to speak Spanish so this was a positive for me although I can understand some people would be uncomfortable.
February 13, 2020
Unprompted review
Reply from Medellin Airport Transfer
Hi Aaron, It is very important for us to know our customer's experience. Next time that you use our service you can request a driver who speaks English and we will look for availability to provid one. We appreciate you feedback!
Amazing service
Amazing service from and to the airport. Professional, friendly and on-time. Thank you!
February 12, 2020
Unprompted review
Reply from Medellin Airport Transfer
Great to know that our service was a pleasant experience. Thank you for your kind words!
Driver was very professional and knew…
Driver was very professional and knew where we were to go even though the outside facade had changed. Smooth ride from start to finish. Would definitely recommend this service.
February 12, 2020
Unprompted review
Reply from Medellin Airport Transfer
Thank you for using our service John and for the recommendation!
An efficient and pleasant experience
Driver was waiting for me in the arrival hall, navigated me to the car and then, the car to the hotel.
Sounds unspectacular, but that's because efficiency rarely appears spectacular. Thoroughly recommend the Medellin Airport Transfer service.
February 9, 2020
Unprompted review
Reply from Medellin Airport Transfer
Thank you Thomas for taking the time to write this great feedback about our service. It is very important for us to know that you enjoyed our service. In your next visit to Medellín we will be here to pick you up!
Ive never used a private car service...
Ive never used a private car service before, but we've all seen drivers holding signs up with people's names on it!
I got through customs, security,all that stuff, walked out and saw my name.
Politely walked to the car, they handled my bags, and I was off to the hotel!
No worries, I just sat back and enjoyed seeing the country on the trip.
And I booked a round trip pickup, so Ill be at the airport in plenty of time and I dont need to worry about anything the morning I leave.
Im glad I used them, Ill use them again, absolutely!
February 9, 2020
Unprompted review
Reply from Medellin Airport Transfer
Thank you Ryan for your kind words and great feedback! it's very important for us to know that the service is exactly as we promise!
Great experience
Great experience. Driver was at appointed place with a sign. Painless transfer to hotel.
February 6, 2020
Unprompted review
Reply from Medellin Airport Transfer
Thank you for your feedback! We will be here next time that you visit Medellín.
You're better off taking a white taxi…
You're better off taking a white taxi from the airport. My driver was not waiting with a sign, and it was a bit difficult to find him. My return driver was 10 minutes late. If I did it again I would save some money and hassle and just use taxis.
February 6, 2020
Unprompted review
Reply from Medellin Airport Transfer
Hi Austin, I am really sorry about your bad experience. We want our clients to feel as comfortable as possible and that's why we remind our drivers to be at least 10 minutes before the pick-up time, to wait at a visible place, to have the sign with them... Our team has taken your comments on board and we mentioned your feedback to all of our drivers. Thank you for taking the time to provide us with your feedback.
hey someone waiting 4 you and helping…
hey someone waiting 4 you and helping with atm and bringing you with fine Music to your adres
February 3, 2020
Unprompted review
Reply from Medellin Airport Transfer
Awesome! Thank you for using our service!
Driver waiting outside customs with…
Driver waiting outside customs with sign so very smooth. Good driver with present personality. All in all excellent
February 2, 2020
Unprompted review
Reply from Medellin Airport Transfer
Thank you Stig for your feedback! we are glad you enjoyed our service!
Worked with us on our delayed arrival.
January 23, 2020
Unprompted review
Reply from Medellin Airport Transfer
We are happy to know that you had a great experience with our service! Thank you for the feedback!
Prompt reply to my numerous requests
Prompt reply to my numerous requests. Very efficient. Thanks.
January 23, 2020
Unprompted review
Reply from Medellin Airport Transfer
We are happy to know that you had a great experience with our customer service! Thank you for the feedback!
Excellent Service
Everyone I dealt with at the organization was very professional and friendly. Recommend highly.
January 23, 2020
Unprompted review
Reply from Medellin Airport Transfer
Thank you for your kind words and for the recommendation Conner!
Totally satisfied
Out driver was punctual and communicated with us so that out transfers to and from the airport was seamless. All emails to Medellin Airport Transfer were readily responded to regardless of the hour sent. I would definitely choose them on my next visit to Medellin.
January 14, 2020
Unprompted review
Reply from Medellin Airport Transfer
Thank you Alana for your great feedback! We will be here next time that you visit Medellín.
Friendly
Friendly, helpful drivers. Patient with a screaming 2-year-old and helpful loading and unloading.
January 13, 2020
Unprompted review
Reply from Medellin Airport Transfer
Thank you for using our service! We do our best to provide a great experience to all of our customers.
great experience....communication…
great experience....communication beforehand was awesome!
January 12, 2020
Unprompted review
Reply from Medellin Airport Transfer
Awesome! Thank you for using our service!
Great service reliable
Great service reliable. Been using them for over two years now.
January 12, 2020
Unprompted review
Reply from Medellin Airport Transfer
Thank you for using our service all this time! We are happy to know that everytime you enjoyed it!
Good service
Reliable. Comfortable. Juliana and Oscar were very helpful.
January 2, 2020
Unprompted review
Reply from Medellin Airport Transfer
Thank you for your kind words! We do our best to provide a great experience every time.
Smooth sailing
Driver was prompt, courteous, friendly, and drove safely. Can’t ask for more.
December 29, 2019
Unprompted review
Reply from Medellin Airport Transfer
Awesome! Thank you!
Reply from Medellin Airport Transfer
We are glad you enjoyed our service! thank you for the review!
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