Many thanks to the Medical-Supermarket Sales/Finance/Admin teams, and in particular to Seb Z., Amanda F., Faisal K., just to name a few of the staff that have tremendously helped us with their su... See more
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See what reviewers are saying
The team are excellent, nothing is too much trouble. If you cannot find something on their website they will always look to source it for you. Great range of quality products. The customer care is... See more
Company replied
We had a meeting with Seb on Thursday who explained everything to us in detail. We then put an order in on the same day which arrived on the Friday......WOW never had a service like it!! Keep up the g... See more
Company replied
Our health centre has been with Medical Supermarket for 8 years and to this day the service and quality of goods has been excellent. We have bought a plethora of goods from exam couches, fridges, to e... See more
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Company details
- Medical Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Supply Store
- Mobility Equipment Supplier
- Pharmaceutical Products Wholesaler
Written by the company
Launched in 2011, Medical Supermarket has quickly become an established online healthcare supplier specialising in GP Surgery and Care Home supplies. We believe that delivering quality products, services and solutions to our healthcare customers is an essential building block that will support our national health service and social care to continuously develop. Providing a tailored online account setup enables us to deliver an easy and reliable purchasing process that is centred around our customers and supported by our outstanding level of service and expert knowledge. Furthermore, as a trusted supplier we only partner with market leading medical manufacturers with a reputation that your patients, residents, nurses, carers and doctors can depend on. By visiting www.medical-supermarket.com, you can register for a free account giving you access to our entire range of healthcare supplies, services and discounts on medical supplies, furniture, equipment, cross infection control, PPE, stationery and pharmaceuticals.
Contact info
Unit 5 Farmborough Close, HP20 1DQ, Aylesbury, United Kingdom
- 02033016500
- help@medical-supermarket.com
- medical-supermarket.com
4.8
Excellent
303 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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very responsive customer support team…
very responsive customer support team and account manager. Good range of goods and great prices
June 12, 2023
Unprompted review
Reply from Medical Supermarket
Thank you for your review Andrea. We are really pleased to hear that you are satisfied with our customer support team and your account manager. 😊
We have used Medical Supermarket quite…
We have used Medical Supermarket quite a few times, prices are reasonable and stock is usually available. I order on line and it is hassle free :)
June 14, 2023
Unprompted review
Reply from Medical Supermarket
Thanks for your review Christine fab to hear that we are convenient as well as offering competitive prices and having what you need when you need it!
We have used Medical Supermarket a few…
We have used Medical Supermarket a few times now Seb was very helpful and friendly and nothing to much trouble. Great services and delivery was quicker than expected. Website very user friendly and I really like the idea of knowing how may items are in stock at time of ordering.
June 14, 2023
Unprompted review
Reply from Medical Supermarket
Hi Michelle, thank you for your review, our website is something we are very proud of, pleased to know that in the instances you have used us so far that everything is working well for you as well. Glad that Seb has been helpful with getting you started!
Very responsive and helpful team
Very responsive and helpful team, always friendly and do their best to support any issues. Regularly update us when things have changed or if they have something new that they think we may need going from historic orders and communication. Avery personal and positive approach to clients needs
June 14, 2023
Unprompted review
Reply from Medical Supermarket
Alexis, thank you so much for your detailed review, we always aim for the service we provide to be personal to each and every customer!
Always quick with delivery
Always quick with delivery. Easy to order and have various options available to suit budget.
June 14, 2023
Unprompted review
Reply from Medical Supermarket
Thank you for your review, we are glad to hear that our ordering process is easy and affordable!
Fantastic company
Fantastic company, we buy most of our supplies for our GP practice , never failed us,easy ordering process, always prompt, very competitive prices and quality products. Highly recommend as a trustworthy and professional company
June 13, 2023
Unprompted review
Reply from Medical Supermarket
Thank you for your kind words Arun, we pride ourselves on being able to have all the items and services you need for your GP surgery. We understand that surgeries are busy places so anything we can do to make it easier for you, we will. We look forward to speaking with you in future :)
Good Service…
We have been ordering from Medical Supermarket for a number of years now and in all this time I have had no cause to be disappointed in their service. They are very responsive and have very quick turn around times.
June 13, 2023
Unprompted review
Reply from Medical Supermarket
Thank you for your review Mrs McKay, the speed in our communication is something we pride ourselves on, we are delighted that you are happy with our service!
A special Supermarket
We have used MS for years and the help, support and service we receive has always been excellent.
June 13, 2023
Unprompted review
Reply from Medical Supermarket
Thank you for your glowing review Gareth!
Have been using Medical Supermarket for…
Have been using Medical Supermarket for quite some time now. Have always found them really helpful and cost competitive
June 13, 2023
Unprompted review
Reply from Medical Supermarket
Thanks for your review, hope that we continue to offer the service you need to be able to assist you with your purchases!
We've been using Medical Supermarket…
We've been using Medical Supermarket for several years and have always found them helpful and efficient. Website is easy to use and shows whether items are in stock - if this situation changes we are advised immediately and given regular updates regarding delivery. For more expensive items they are always willing to try and better other suppliers' price, so worth a quick email or phone call!
June 13, 2023
Unprompted review
Reply from Medical Supermarket
Hi Susannah, hope you are well! Thank you for your review highlighting key points of our service, our Custtomer Loyalty Team are always here to help no matter what the query! 😁
Great customer service
Great customer service, always helpful with a quick response. If they don't have an immediate answer, they will always get back to me within a timely manner with appropriate advice.
July 15, 2022
Unprompted review
Reply from Medical Supermarket
Thanks for your review Luci, communication is really important to us so glad that the team let you know updates in a timely fashion!
Brilliant company
Brilliant company! Super helpful on the phone and always quick to help. Fast delivery too.
June 13, 2023
Unprompted review
Reply from Medical Supermarket
Thanks Sarah, really great to hear that our Customer Loyalty Team are helpful and your orders arrive quickly!
Good range of products
Good range of products, good stock and easy to order
June 5, 2023
Unprompted review
Reply from Medical Supermarket
👍Thank you for your review 😊
Very officiant services and fast…
Very officiant services and fast deliveries.
June 13, 2023
Unprompted review
Reply from Medical Supermarket
Thanks for your 5* Review Sandra!
Reliable company
I have found Medical Supermarket to be more reliable than other companies when shopping for medical equipment. Stock levels on line seem to be kept up to date which has not been my experience with other suppliers.
June 13, 2023
Unprompted review
Reply from Medical Supermarket
Many thanks for your review Grant, reliability is hugely important to us and we are very pleased that this is noticed by our customers. Our live warehouse stock is up to date as you mention, great to know that this sets us apart.
Fab service from start to finish
Fab service from start to finish, never have any problems staff are always helpful and friendly.
Great delivery times too. Highly recommend.
June 13, 2023
Unprompted review
Reply from Medical Supermarket
Thanks for your review Kirsty and your high praise, really pleased our service and delivery times are working well for you. Thank you for your recommendation!
Staff friendly
Staff friendly, very efficient & helpful in making the transition across from our existing suppliers easy.
Seb was great in helping with my stock comparison spread sheet.
Website very user friendly and especially the stock supply information - great to be able to see if your items are available at time of order.
June 13, 2023
Unprompted review
Reply from Medical Supermarket
Thanks for your feedback on the team Cheryl, glad to know that Seb has helped with the transition over to Medical Supermarket and that your are enjoying shopping with us on the website 👍
Easy to use website
Easy to use website, great prices and helpful staff on hand to assist with larger or unusual purchases.
June 13, 2023
Unprompted review
Reply from Medical Supermarket
Thank you for your review Denise, glad our team are always on hand to help with your queries, big or small, usual or unusual, we will always look into this and see what we can do!
Good service and very helpful staff
Good service and very helpful staff. Would recommend for any buying needs.
June 13, 2023
Unprompted review
Reply from Medical Supermarket
Hi Susan, thanks for your review and your recommendation!
Sales team are very helpful
Sales team are very helpful. We do experience items being out of stock quite a lot, some often for a few weeks. Sales team will keep you updated about any out of stock items though
June 13, 2023
Unprompted review
Reply from Medical Supermarket
Thanks for your review Alli. Really pleased that our team are helpful, and though there are times where an item is delayed that you find our Wednesday and Friday back order updates useful for you :)
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