Many thanks to the Medical-Supermarket Sales/Finance/Admin teams, and in particular to Seb Z., Amanda F., Faisal K., just to name a few of the staff that have tremendously helped us with their su... See more
Company replied
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See what reviewers are saying
The team are excellent, nothing is too much trouble. If you cannot find something on their website they will always look to source it for you. Great range of quality products. The customer care is... See more
Company replied
We had a meeting with Seb on Thursday who explained everything to us in detail. We then put an order in on the same day which arrived on the Friday......WOW never had a service like it!! Keep up the g... See more
Company replied
Our health centre has been with Medical Supermarket for 8 years and to this day the service and quality of goods has been excellent. We have bought a plethora of goods from exam couches, fridges, to e... See more
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Company details
- Medical Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Supply Store
- Mobility Equipment Supplier
- Pharmaceutical Products Wholesaler
Written by the company
Launched in 2011, Medical Supermarket has quickly become an established online healthcare supplier specialising in GP Surgery and Care Home supplies. We believe that delivering quality products, services and solutions to our healthcare customers is an essential building block that will support our national health service and social care to continuously develop. Providing a tailored online account setup enables us to deliver an easy and reliable purchasing process that is centred around our customers and supported by our outstanding level of service and expert knowledge. Furthermore, as a trusted supplier we only partner with market leading medical manufacturers with a reputation that your patients, residents, nurses, carers and doctors can depend on. By visiting www.medical-supermarket.com, you can register for a free account giving you access to our entire range of healthcare supplies, services and discounts on medical supplies, furniture, equipment, cross infection control, PPE, stationery and pharmaceuticals.
Contact info
Unit 5 Farmborough Close, HP20 1DQ, Aylesbury, United Kingdom
- 02033016500
- help@medical-supermarket.com
- medical-supermarket.com
4.8
Excellent
303 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Looking for medical equipment for two…
Looking for medical equipment for two residents who were on end of life. Found what I needed straight away. Quick service
May 3, 2023
Reply from Medical Supermarket
Thanks for your review Gwendoline, glad to know we were able to help especially in situations like this. If you need anything further please do let us know.
Excellent service delivered on time
Excellent service delivered on time, great value, very pleased with purchase
April 23, 2023
Reply from Medical Supermarket
Fantastic to hear that you are pleased with the service and purchase John, thank you for taking the time to review us!
Reasonable prices and quick delivery
April 9, 2023
Unprompted review
Reply from Medical Supermarket
Thanks for your review Tim!
Company were quick to point out the…
Company were quick to point out the courier couldn’t find our house and when I asked for a refund gave it without question. Very polite and courteous. Would definitely use again
March 28, 2023
Reply from Medical Supermarket
Thanks for your review Lynne, apologies about the courier issue, really pleased to hear that you would use us again still!
Great service at a great price
I was very happy with the service. We use Medical Supermarket a lot because they always deliver great service. The website was easy to use. Fast delivery, and a great price. From our experience we will be using them a lot more in the future
March 21, 2023
Unprompted review
Reply from Medical Supermarket
Gina, thank you so much for your review, you have highlighted all of the service points we are really proud to offer, look forward to working with you more!
Always a pleasure to business with
Always a pleasure to business with. Perfect service. Keep up the good work 👍
March 24, 2023
Unprompted review
Reply from Medical Supermarket
Thanks so much for your amazing review Kate! Love the high praise for the team 💕
Reply from Medical Supermarket
Thanks fo your review Kris, glad your order arrived quickly!
Quick friendly service
The service we received was quick and value for money. Staff were helpful and communicated ibn a friendly manner. Would definately recommend their service and will be using them again.
March 2, 2023
Reply from Medical Supermarket
Thank you for your review Suzanne. Very grateful for the detail that you have given highlighting the service and the team. Thank you for your recommendation! 😊
Wayne our delivery man is a very happy…
Wayne our delivery man is a very happy helpful man .
Always make sure he check delivery and tells me what I’m waiting for next week,which is helpful to me
Polite and does a good service. And love his goody bag full of treats.
Linda clack
(head of services)
February 22, 2023
Unprompted review
Reply from Medical Supermarket
Thanks for your review Linda, its great to know that our own fleet drivers delivering to care homes are mindful with checking deliveries!
Please to hear he has some goodies to keep him fuelled on his journeys :)
Reply from Medical Supermarket
Thanks for your review Dawn! Pleased that the deliveries are working well and the team are offering assistance with your orders :)
smooth transactions
smooth transaction, clear follow up emails when items are out of stock with clear indicative times of when the item will be available and out for delivery
January 31, 2023
Reply from Medical Supermarket
Thank you for your review Kate. Communication is a really important part of the service we provide glad that to know that this is working well for you :)
Reply from Medical Supermarket
Thank you for your review Fozia, pleased to hear the team were helpful for you!
Reply from Medical Supermarket
Thank you for your review Sharon, pleased to hear that the equipment order and delivery went well 👍
Always Excellent service
Always Excellent service. They will always help find a product if they do not have it on the website.
January 22, 2023
Reply from Medical Supermarket
Thanks Susie glad we were able to get the specific stethoscope you were looking for! :)
Great price and fantastic customer…
Great price and fantastic customer service! My shipment had to be sent in two deliveries. The admin team were excellent at keeping me up-to-date on progress. Thank you!!
January 13, 2023
Reply from Medical Supermarket
Thank you so much for your review Peter. Glad that your order has arrived in full and the up dates were helpful for you :)
Website easy to negotiate with speedy…
Website easy to negotiate with speedy delivery of goods ordered. Very well packaged too. Would highly recommend company.
January 10, 2023
Reply from Medical Supermarket
Thanks for your review Carol, really appreciate you highlighting these areas and the recommendation!
Excellent Service
Brilliant service, and very happy with our order. Delivered on time and fair price. Would recommend
January 6, 2023
Unprompted review
Reply from Medical Supermarket
Thank you so much for your review and recommendation Jane 👍
Reply from Medical Supermarket
Hi Brian. Thank you kindly for your review, very pleased to hear you are happy!
Great products & prices
Excellent transaction! Fantastic product, superb price and speedy delivery! What more can I ask!
December 12, 2022
Reply from Medical Supermarket
Thank you for your review Kassandra! Great news to hear that you were happy with your purchase and service! 👍
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