Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... See more
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Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
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SW4 6JP, London, United Kingdom
- medicalsupplies.co.uk
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Quick delivery
Quick delivery, easy to use and top notch service from the start to the finish.
The Aircast Hand/Wrist Cold Therapy…
The Aircast Hand/Wrist Cold Therapy Cryo/Cuff is very good for the arthritis in my hands and fingers, also carpal tunnel. We also have the cuffs for back snd knees - excellent idea and works well.
Service was very quick
Had a bad wrist which would not go away.
Had a bad wrist which would not go away, bought this product to wear at night and within one week there was noticeable improvement, virtually cured now, very pleased!
The prompt delivery
The prompt delivery. My husband was very happy that they were the same that his physio uses.
Really helpful team member when I…
Really helpful team member when I called - this ensured that I got the right size that I needed. Thank you.
Product exactly what I wanted and…
Product exactly what I wanted and delivery quick and efficient
Walking stick and stickers
The delivery , care with packaging and the walking stick were excellent. The reason for not giving the five stars is the stickers on the walking stick were really difficult to remove! I had several attempts with various household items before researching on line.
A good experience
It was easy to order. I was kept informed of the delivery and it was delivered on time. The product is excellent.
Easy to order and delivered ahead of…
Easy to order and delivered ahead of stated time frame
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Reply from Medical Supplies
Very happy with the product and it is…
Very happy with the product and it is very effective, also arrived quickly
My walking stick arrived very quickly…
My walking stick arrived very quickly ,and well packaged.
It's a brilliant stick ,it, help's me get about , it's strong and sturdy , but very lightweight.
And I love the colour ,a very nice pink,
So I'm very pleased .
Very efficient on delivery goods first…
Very efficient on delivery goods first class.
Would use again
The sizing was just right, but not a good fit. Too small in length.
The sizing was just right, and fairly comfortable. But the length is too short. So it doesn't do the job it is supposed to. It does not cover the complete bag. The white one has not been opened.
I am so disappointed.
I have already put in a review when I first received them.
Happy Customer
The web-site was easy, the goods are good quality and arrived quickly, very happy with the service provided
Good quality, but expensive.
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