Teresa Shook is the kindest, most helpful person I have ever dealt with! I can’t say enough about her knowledge, and professionalism. She explained everything so patiently and plainly. I will recom... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Called twice, on hold 30 minutes first time, an hour second time, then disconnected. I changed my name at April 11th appointment. I received my Social security card, but need Medicare card. Medicare... See more
Evonna was exceptional. She listened, asked questions, provided recommendations and WHY recommending to go that direction. Answered all our questions and worked with us filling out the applications.... See more
My agent Sharon was very helpful and explained all the plans. She showed me what would be most beneficial for my situation. I could never have navigated through this by myself and gotten the same re... See more
Company details
Written by the company
Medicare USA is a service of Health Plan One, LLC and offers Medicare plans from the top national insurance companies. We strive to help the customer select the highest quality product that best fits their financial and health care needs. Medicare USA Licensed Sales Agents have years of experience working in the health insurance industry and are expertly qualified to help you find a plan. Our agents will review your needs, your medications, your doctors, and your budget to arrive at the plan that matches your unique situation. Selecting a health care plan can often be an overwhelming and confusing process – Medicare USA is here to help.
Contact info
35 Nutmeg Drive, 06611, Trumbull, United States
- CustomerCare@medicareusa.com
- medicareusa.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Virginia was extremely patient and…
Virginia was extremely patient and knowledge. She took the time necessary to help me understand my options and plan availability. A great experience.
Very helpful
They gave me a 100 dollars back to my…
They gave me a 100 dollars back to my SSI check
Kurt was very helpful in making my sign…
Kurt was very helpful in making my sign up easy. I would recommend him to anyone.
Terrie did a great job explaining the…
Terrie did a great job explaining the whole procedure to me.
The Medicare website has gotten more…
The Medicare website has gotten more user friendly and made it easier to reach the info I need
Our consultant was very knowledgeable…
Our consultant was very knowledgeable and informative. She answered all our questions and competently guided us through the process.
Iris Nelson has been very helpful and…
Iris Nelson has been very helpful and informative. She made the process easy.
Marlene Norris is an exceptional…
Marlene Norris is an exceptional customer service individual with my best interest always first. She worked diligently to resolve a problem with my BCBS enrollment and recommended going with another carrier after not being able to get them to move on my application. Thank goodness that there are still people that take their job seriously.
The person was friendly and very…
The person was friendly and very knowledgeable. This made the experience very pleasant and secure. Everything was explained and I feel that I am getting what I need.
easy...great agent
Joellen Ampagoomian Is the Best
Joellen Ampagoomian has always been someone that we can go to with our Medicare questions. She is extremely knowledgeable, provides quality service, and gives us confidence that we are making the right decisions.
The agent that assisted me was awesome.
The agent was very thorough and…
The agent was very thorough and pleasant, and answered all my questions.
VERY KNOWLEDGABLE AND WILLING TO HELP.
Sign up for annual drug plan
The person-Lisa-who assisted me to sign up for my drug plan was VERY helpful and patient. There are so many disclaimers to listen to, but since this is not my first time signing up, I knew to take time and wait it out…Just needed to have all my information ready, and she answered any questions I had about payments.🤓
Personal very helpful and courteous and…
Personal very helpful and courteous and explained everything well
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








