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See what reviewers are saying

Rated 5 out of 5 stars

Teresa Shook is the kindest, most helpful person I have ever dealt with! I can’t say enough about her knowledge, and professionalism. She explained everything so patiently and plainly. I will recom... See more

Rated 1 out of 5 stars

Called twice, on hold 30 minutes first time, an hour second time, then disconnected. I changed my name at April 11th appointment. I received my Social security card, but need Medicare card. Medicare... See more

Rated 5 out of 5 stars

Evonna was exceptional. She listened, asked questions, provided recommendations and WHY recommending to go that direction. Answered all our questions and worked with us filling out the applications.... See more

Rated 5 out of 5 stars

My agent Sharon was very helpful and explained all the plans. She showed me what would be most beneficial for my situation. I could never have navigated through this by myself and gotten the same re... See more

Company details

  1. Health Insurance Agency

Written by the company

Medicare USA is a service of Health Plan One, LLC and offers Medicare plans from the top national insurance companies. We strive to help the customer select the highest quality product that best fits their financial and health care needs. Medicare USA Licensed Sales Agents have years of experience working in the health insurance industry and are expertly qualified to help you find a plan. Our agents will review your needs, your medications, your doctors, and your budget to arrive at the plan that matches your unique situation. Selecting a health care plan can often be an overwhelming and confusing process – Medicare USA is here to help.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

993 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Times out too quickly!

I tried a number of times to do enter my Part B request online and it kept timing out. Why?? I had to do it twice because I had to rush and didn’t get a chance to enter the correct info. It’s a nice feature if I’m not under the gun to finish data entry. It was ridiculous.

July 10, 2022
Rated 5 out of 5 stars

Spoke clearly

Spoke clearly, knowledgle on Medicare, he was straight forward, very, very organized. He made it simple, easy to understand the difference in plans. Not a not a nightmare.

July 1, 2022
Rated 5 out of 5 stars

Compassionate and Knowledgeable

Our representative is knowledgeable, kind and professional. She listens to the person’s needs and helps find the best plan options. We are so thankful for her outstanding guidance in this complex process.

June 30, 2022
Rated 5 out of 5 stars

Iris was able to explain the highly…

Iris was able to explain the highly complicated world of Medicare and assist and advise me in a very efficient manner. I am so grateful for her expertise. I have been so anxious about the process and she made it seem simple!! Very reassuring!!

June 10, 2022
Rated 5 out of 5 stars

Excellent service and information

Excellent service and information from the agent I talked to, Martin Maier. I was referred to this company by my Raymond James financial advisor. The process to assist me in finding the best part B supplemental plan for my wife and I was easy and informative. I did have the benefit of already knowing healthcare claim & billing terminology due to having spent 40+ years in healthcare IT before my retirement. I feel completely satisfied with my Medicare plan purchase using Medicare USA.

June 9, 2022
Rated 5 out of 5 stars

Martin Maier was the rep that helped…

Martin Maier was the rep that helped me, he was very knowledgeable and answered every question that I had. He explained the difference in the plans that I was looking at and I feel helped me pick the right one. Also was very helpful when I was choosing a drug plan with the meds thatbI am on.

May 26, 2022
Rated 3 out of 5 stars

I like how I can sign up for Medicare…

I like how I can sign up for Medicare only but please put the title in
Social Security Admin. from Medicare only. The confirm letter.
I thought I was signed up for both and I only wanted Medicare. A phone call later confirmed I did it right but the start date they got wrong.

May 16, 2022
Rated 5 out of 5 stars

Government Medicare Plans made SIMPLE!

The rules and regulations for Medicare Part A, Part B, Part C, Part D, and Part G (no E or F?) are OVERLY CONVOLUTED AND COMPLEX!
Medicare USA took the time to explain the benefits of each type of plan so we could choose the best plans for our needs.

May 9, 2022
Rated 1 out of 5 stars

Still got nowhere

Called twice, on hold 30 minutes first time, an hour second time, then disconnected. I changed my name at April 11th appointment. I received my Social security card, but need Medicare card. Medicare told me last week they can’t send new card because social security hasn’t notified them of name change. Social security said they aren’t required to notify them. Someone, please help me!!! I have upcoming Doctor appointments, and need card with name correctly on it.

April 26, 2022

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