Medicspot Reviews 12,348

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the excellent support and customer service, highlighting quick responses to emails and helpful assistance throughout the process. The ordering process is consistently described as straightforward, efficient, and quick, with many appreciating the detailed information requested, which instills confidence. People are particularly impressed with the speed and clarity of communication, noting that prescriptions are often approved and dispatched promptly. However, some customers also noted issues with customer service, describing responses as generic, lacking accountability, or non-existent, leading to frustration and missed treatments. A few other people also felt that the process could be time-wasting or that their specific medical needs were not adequately addressed, despite providing clear information.

What people talk about most

Service

Consumers find service to be positive, with many reviewers praising the excellent support and customer... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process simple, swift, and... See more

User experience

People report positive experiences with the user experience, finding the ordering process quick, easy, and... See more

Response time

Users describe positive interactions with response times, highlighting the service as very fast, efficient,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent support and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was initially surprised by how quickly payment was requested. I felt at the time I’d only given basic information and that I might be dealing with a company more interested in £££’s than prescribin... See more

Rated 4 out of 5 stars

It was pretty straightforward and I was glad of the amount of information that was requested from me, it made me feel more comfortable and confident

Rated 5 out of 5 stars

I really appreciate how the team handled my situation. There was an issue with my order while I was abroad, but they helped fix everything and even sent me an international prescription so I could ge... See more

Company replied

Rated 5 out of 5 stars

After being let down by my previous prescriber who have changed their criteria and stopped my treatment half way through, I have found Medicspot to be easy and helpful. Just a few short steps to compl... See more


Company details

  1. Weight Loss Service

Written by the company

Your weight loss journey ends here. Put a stop to endless dieting with clinically-proven weight loss treatments that can bring real, lasting results. Check your eligibility now at www.medicspot.co.uk


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

My experience from start to finish was…

My experience from start to finish was exemplary. The customer services adviser was so kind and helpful . The whole process of ordering and dispatch was so quick . Really pleased with this company . I will continue to use them . Service was second to none .

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Easy and helpful…

After being let down by my previous prescriber who have changed their criteria and stopped my treatment half way through, I have found Medicspot to be easy and helpful. Just a few short steps to complete and full consultation and my medication is on the way to me. Thank god I found them so that I can finish my treatment successfully

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, it was my first time switching providers since I started taking weight loss medication and it was very straight forward. Thank you.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Very easy transitioning from one weight loss provider to MEDICSPOT, very impressed by the ease and speed this was completed

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Easy applying

Easy applying, though thorough which is a good thing, glad I choose medicspot, have been approved my journey starts now, big thank you

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Super!!

Ordered last night asked for extra info today but then sorted and dispatched in just a few hours no messing about fast service and fast response to messages

July 9, 2025
Unprompted review

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