Medifintech Reviews 620

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service and the highly knowledgeable staff. Customers found the team to be incredibly responsive and helpful, making complex processes like NHS pensions and the McCloud remedy much easier to navigate. Many appreciated the clear communication and efficient handling of their queries, often highlighting the personalized approach and quick turnaround times. Reviewers frequently mentioned feeling reassured and supported, with the team going above and beyond to clarify figures and help with financial planning, even for those with complex situations. The user experience was consistently described as smooth and straightforward, saving people significant time and stress.

What people talk about most

Service

People report positive experiences with service, often describing it as superb, excellent, and even 7-star.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Customer service

Consumers find customer service to be exceptionally positive, with many expressing gratitude for the clear,... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the service for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clear comms, responsive, and they really know what they are doing when it comes to NHS Pensions. I've been using them for several years, after initially baulking at the cost, but it has all been wort... See more

Rated 5 out of 5 stars

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step... See more

Rated 5 out of 5 stars

It was very straightforward to upload the required documents and quick to get the report back and everything I needed to send to HMRC along with step-by-step instructions. Highly recommend Medifintech... See more

Rated 5 out of 5 stars

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend t... See more


Company details

  1. Alternative Financial Service

Written by the company

We provide NHS Pension analysis for Financial Services and Accountancy firms, as well as for professional bodies and individual members. To register for our report service please copy this link into your browser: https://forms.office.com/r/RbGL43ut41


Contact info

5.0

Excellent

TrustScore 5 out of 5

620 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Very professional

I used Medifintech to assist with a PSPR claim back application. The service Graham provided was excellent. Speedy, efficient communication and very professional, making the whole process very smooth. I would highly recommend.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Back for more …

Used in 2022 to get a pension forecast and to review all previous pension statement,AA penalty etc. now used to sort out the mccloud remedy . Have saved ++ money - so well forth the standard fee associated with mccloud remedy Arranging for up to date pension forecast as I approach retirement age . Personally think it’s very good value for money.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with service.

We have been very pleased with the service provided.
Jack is very knowledgeable and has been exceptionally helpful at every step of this process. He diligently followed up our queries with NHS Pensions and ensured there was minimal delay in completion. Many thanks

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Well worth using

A very quick, knowledgeable and professional service. Well worth using as I would never have been able to work out the RPSS myself and would have lost out on a large payback

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service; super responsive and efficient. Supported me through what was very stressful experience when you could potentially have a heavy tax bill due to the Mc cloud remedy and for no fault of mine! Thanks Graham for your personalised service, truly appreciated.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, expert, friendly and responsive service, steering me through the maze of the NHSPA. They took me through all my options for partial retirement, identifying an error in my Trust's submission of my data to NHSPA, which I could then get corrected to enhance my pension. They then sorted out all the consequences of the recalculations from the McCloud Remedy. Overall excellent - thank you!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish! This company especially Jack Needham and Graham really helped me with all the complicated technical details of NHS pensions. Extremely knowledgeble, professional, efficent, always helpful and quick to respond. Highly recommended.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic service!

A fantastic service from beginning to end! Identified an employer error which has saved me £50k of scheme pays election. Very responsive and incredibly supportive also in my efforts to obtain compensation which required appeal letters and later successful. Thank you to all the team for everything you do.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

This was a tax issue I had no idea how…

This was a tax issue I had no idea how to tackle. This company were straightforward, prompt and sorted out the issue quickly and clearly. They were easy to work with in terms of documentation and I would strongly recommend them to others

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service , very knowledgeable officer, Luke explained the process very patiently and allowed ample time to ask questions, really recommend

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

McCloud remedy review

Excellent service - easy to use, regular contacts, updates on the national process at regular intervals, and very willing to explain ferociously complex calculations via email! Recommended.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very useful to help my retirement planning

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend them and in particular Jack Needham who I used. At last I can make some decisions and quell the anxiety trying to understand the nhs pension scheme produces

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Annual allowances ,pension saving charges were made easy with prompt response and comprehensive pension report and straightforward pension saving calculations plus pre-filled SP forms.
Jack Needham knows what he is doing
I found at last some one who understands what I was struggling with for long time.
You will have an immediate answer to all your queries.
Very reassuring and friendly service
I wish if I have been in contact with this company earlier .
Thank you for my colleague Dr Prassad who introduced me to this company and Jack Needham personally

Ali Al-Temimi

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

NHS pensions made easy

Data collation was made as easy as possible and the process was smooth. Errors were identified in my pension data and corrected. The follow up meeting was highly informative and the replies to further questions was invaluable. It was so helpful to get an overview of the complex pension situation, discuss the various options for retirement, and reassuring to know the tax liability was manageable.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Really excellent service

Really excellent service. Graham and the team are super efficient. They clearly know their way around the incredibly complicated NHS pension service and do all they can to help navigate you through it in a timely fashion. Come highly recommended.

October 18, 2025
Unprompted review
Rated 4 out of 5 stars

Professional and good advise

Professional and clear advise
Rating reduced only because took too long.

October 16, 2025
Unprompted review
Medifintech logo

Reply from Medifintech

Thank you for your kind words and for recognising the quality of our support. We completely understand your frustration about the time it took. The McCloud remedy has become extremely complex, and demand for expert support has been very high. Our small specialist team has been working flat out to ensure every case is handled accurately and thoroughly. We really appreciate your patience and are glad you found our support clear and professional.

Kind regards,
Graham
Medifintech

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