Medifintech Reviews 620

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service and the highly knowledgeable staff. Customers found the team to be incredibly responsive and helpful, making complex processes like NHS pensions and the McCloud remedy much easier to navigate. Many appreciated the clear communication and efficient handling of their queries, often highlighting the personalized approach and quick turnaround times. Reviewers frequently mentioned feeling reassured and supported, with the team going above and beyond to clarify figures and help with financial planning, even for those with complex situations. The user experience was consistently described as smooth and straightforward, saving people significant time and stress.

What people talk about most

Service

People report positive experiences with service, often describing it as superb, excellent, and even 7-star.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Customer service

Consumers find customer service to be exceptionally positive, with many expressing gratitude for the clear,... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the service for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clear comms, responsive, and they really know what they are doing when it comes to NHS Pensions. I've been using them for several years, after initially baulking at the cost, but it has all been wort... See more

Rated 5 out of 5 stars

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step... See more

Rated 5 out of 5 stars

It was very straightforward to upload the required documents and quick to get the report back and everything I needed to send to HMRC along with step-by-step instructions. Highly recommend Medifintech... See more

Rated 5 out of 5 stars

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend t... See more


Company details

  1. Alternative Financial Service

Written by the company

We provide NHS Pension analysis for Financial Services and Accountancy firms, as well as for professional bodies and individual members. To register for our report service please copy this link into your browser: https://forms.office.com/r/RbGL43ut41


Contact info

5.0

Excellent

TrustScore 5 out of 5

620 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

NHS Pension affected by McCloud Judgement - An Essential Service!

I found out about this company through many recommendations including colleagues as a way to navigate the NHS Pension turmoil.

They were supportive and helpful throughout despite dealing with a struggling novice who found the whole system daunting. Their instructions were clear and easy to action, and communications throughout were prompt and useful. They corrected the errors from my NHS Pensions remedial statement that I would not have noticed, saved me money in excess of their fee and provided easy to understand information so I can plan for retirement in the next few years.

Would thoroughly recommend to everyone with an NHS Pension affected by the McCloud judgement!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

An easy and comprehensive review

An easy and comprehensive review which reassured me about the payments I was making to HMRC for pensions. Graham and the team offer expert advice and respond almost immediately to emails and queries. Really great service - cannot recommend highly enough.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

NHS consultant pension projections and planning.

I had a productive meeting with Jack today. He went over my pension position which I had been worried about. He produced a set of charts with projections based on different senarios all of which were really helpful. The meeting allayed a lot of fears and added clarity to a complex situation. Overall, I am very pleased.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

An excellent service

Jack N is an absolute legend. Super knowledgeable, responsive and really cares about his clients. Have had lots of help with McCloud and other issues. Can't speak more highly of Jack and his team.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

A most impressive service

A most impressive service. I really did not understand what to do following the McCloud reassessment. I had previously had large pension tax bills and so was increasingly nervous about the whole thing. MediFintech have efficiently worked through it all for me. All done and submitted within a few weeks. Thank you.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

More helpful than I could have possibly have imagined

More helpful than I could have possibly hoped for. Considering the incredible complexity and uncertainty around NHS pensions I had expected some confusion or uncertainty. However, I found the whole Medifintech process faultless. The report generation was quick, easy and well communicated. The follow up meeting was phenomenal- exceptionally helpful and made difficult to understand concepts easy to follow and easy to make decisions on. There was even a subsequent process where additional "variants" could be modelled and reported on. I cannot recommend this group highly enough. They are essential for anyone stumbling in the dark with their NHS pension. I will be using them again in 5 year's time to help prepare for retirement.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely useful

Extremely useful, rapid, clear. They have a deep understanding of the matter and they spend time explaining all the grey areas.
I was mainly dealing with Jack N. however according to other colleagues that have used Medifintech before me, all employers are incredibly helpful and knowledgeble.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service!
I would highly recommend Jack, Graham and the team at Medifintech. They dealt with my request quickly and efficiently, sorting out annual allowance issues and applying the Public Services Pensions Remedy (PSPR). These calculations are complex and these guys are the experts.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service and experience

Jack Needham is Medifintech was excellent with prompt responses and action making my entire retirement so easy particularly considering the NHS part of the process was so slow and non responsive. I would strongly recommend Medifintech for all clinicians planning retirement

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service from…

Excellent and professional service from Medifintech in making sense of the NHS pension minefield. Jack and the team provide a personalised assessment of your projected pension, advise on options of how and when to take it and more. Well worth the investment, highly recommended.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Medifintech

Excellent communication and first class service. Jack was very informative and the report was second to none. I would highly recommend this service.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

This team is fantastic!

This team is fantastic!! Especially Jack!! no one understands the NHS pension system better than them, and Jack has supported me and guided me every step of the way to understanding and challenging errors in my McCloud recalculation and subsequent penalty payments. Whilst its still sadly a sting that has has had to happen, its thousands better off than I would have been and the forecast forward helps to reassure that the next few years should be better sailing with a better guidance for what I need to do next to avoid this happening again. I cannot recommend this team enough, they're worth every penny and go above and beyond just the calculations!!! Jack is still supporting me even to this day with all the aftermath that came of this. TOP CLASS team!!

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent. Saved me money!

Graham and his team made the stressful task of analysing my revised RPSS easy. I had an error in my pension record which had created a massive pension tax growth and potential annual allowance charge but we were able to identify this and rectify it. I would definitely recommend this service.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

So grateful to all at Medifintech…

So grateful to all at Medifintech especially Luke- prompt and accurate advice given on retirement figures. Was great at listening and answering queries. Highly recommended to anyone with questions about retirement vs income protection vs sick pay. 10/10 service

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, extremely professional and knowledgeable regarding NHS pensions. Makes the whole process of McCloud and RPSS a lot easier to navigate.

December 11, 2025
Unprompted review

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