Medifintech Reviews 620

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service and the highly knowledgeable staff. Customers found the team to be incredibly responsive and helpful, making complex processes like NHS pensions and the McCloud remedy much easier to navigate. Many appreciated the clear communication and efficient handling of their queries, often highlighting the personalized approach and quick turnaround times. Reviewers frequently mentioned feeling reassured and supported, with the team going above and beyond to clarify figures and help with financial planning, even for those with complex situations. The user experience was consistently described as smooth and straightforward, saving people significant time and stress.

What people talk about most

Service

People report positive experiences with service, often describing it as superb, excellent, and even 7-star.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Customer service

Consumers find customer service to be exceptionally positive, with many expressing gratitude for the clear,... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the service for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clear comms, responsive, and they really know what they are doing when it comes to NHS Pensions. I've been using them for several years, after initially baulking at the cost, but it has all been wort... See more

Rated 5 out of 5 stars

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step... See more

Rated 5 out of 5 stars

It was very straightforward to upload the required documents and quick to get the report back and everything I needed to send to HMRC along with step-by-step instructions. Highly recommend Medifintech... See more

Rated 5 out of 5 stars

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend t... See more


Company details

  1. Alternative Financial Service

Written by the company

We provide NHS Pension analysis for Financial Services and Accountancy firms, as well as for professional bodies and individual members. To register for our report service please copy this link into your browser: https://forms.office.com/r/RbGL43ut41


Contact info

5.0

Excellent

TrustScore 5 out of 5

620 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Fast, efficient and reassuring

I can only say positive things about Medifinch and Graham who dealt with my case. I was struggling getting my head around the McCloud remedy. Literally from registering and sending the relevant documents my calculations were done in days and have been submitted to HMRC. Huge thanks.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Medifintech provided me with a prompt service

Medifintech provided me with a thorough report about NHS pension options with great efficiency, and made it easy to understand. I heard about their services close to my retirement date but they turned the report around within about 2 weeks, taking this into account. Now I will be waiting to see how the NHS calculations tally but I can turn to Medifintech for ongoing help as part of the after care.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Wow...What a relief

Wow, I wish Id come across Medifintech a long time ago.
Had spent many days trying to get my head around the McCloud Process. Spent hours trying to understand HMRC definitions and accountancy terms (AND THEY SAID YOU SHOULD BE ABLE TO DO IT YOURSELF!!!) .....my head exploded.
Was given their details and what a revelation. Very easy process and guidance. Very quick turnaround and an excellent service. What a relief.
Many thanks Graham, its so nice to come across such a user friendly service.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

McCloud NHS Pension Remedy Service

I've used Graham at Medifintech to complete my McCloud remedy on my NHS pension.
Simple step by step instructions and links provided to collect and collate the required information.
Understandable responses explaining everything and even help with reclaiming the cost from NHSBSA.
Absolutely faultless service. Thanks

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient service

Used them for sorting pension out regarding McCloud ruling. They were very efficient. Explained when I didn’t understand some of the stuff.
Don’t have to spend time on the phone either. Fingers crossed, I’ll receive the payment in 3 months.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Outstandingly knowledgeable and proactive experts

Im a clinical academic with some messy pay/pension issues.
Jack was outstandingly knowledgeable and explained issues clearly. He identified an issue highly beneficial to me that noone had previously pointed out. Then was very proactive in hand-holding me through a year-long process between NHS BSA and my trust. Gently chivvying me with who I needed to contact and drafting bits of text for me to send on. And was successful!
Very reasonable charges for the service provided
Absolutely excellent service

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service with both RPSS and…

Excellent service with both RPSS and pension forecast. Very quick response followed by an online meeting for the pension figures. Jack was superb in explaining the figures/ scenarios and answered my queries that was easy to understand helping me take a decision quickly.
Graham was also extremely efficient in answering my queries related to RPSS.
Thoroughly recommend Medifintech !

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Graham was fantastic

Graham was fantastic and managed the whole process seamlessly- we are very grateful for his help and reassurance

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service - McCloud remedy

I have used medifintech previously, to help with sorting my pension records and modelling my pension, they were so helpful that they were my first port of call when I received my RPSS. They completed all the work for the Mccloud remedy for me and I cannot fault them. Everything was very efficient and well explained and it was a huge relief. Fantastic service, thank you to Jack and Graham for all their help.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Graham has been a godsend

Graham has been a godsend - the whole terrifying, confusing and frankly absurd pension AA debacle has been so stressful but over the past several years (initially on Twitter and then as an official client) he has calmly sorted the whole thing out for me. Thank you!

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Every NHS doctor or dentist in the U.K

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step by step - with minimal time commitment required. He helps with plans for future partial retirement and pension projections. Not sure how I could have done any of it so far without his help, so I’m very grateful!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding quality of service

Jack at Medifintech has supported me intermittently for a number of years now through the pension tax implications of Annual Allowance statements and the McLeod remedy. On every occasion he has delivered prompt reports with easily digestible clarity and also accurate information to support self-assessment and scheme pays paperwork. This year he helped me navigate an extremely difficult series of payroll recording anomalies within a tight time scale saving me considerable time and anxiety. He was approachable and expert and truly went above and beyond for a client and I cannot recommend him and the company highly enough.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Clear, practical and trustworthy NHS pension advice

I worked with Medifintech for an NHS pension review and found the advice thoughtful, practical, and highly tailored to my situation. Jack identified optimisation opportunities I would not have spotted myself and suggested clear, sensible steps.

He also guided me through the McCloud remedy claims process, explaining things clearly and helping me navigate what could otherwise have been a confusing exercise.

Throughout, Jack was patient, approachable, and reassuring. He was easy to contact, took time to explain complex issues, and provided exactly the level of guidance and handholding needed for major pension decisions.

I would happily recommend Medifintech to consultants and senior NHS staff looking for specialist, trustworthy pension advice.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

The company is very efficient and I…

The company is very efficient and I found the one to one discussion with Eliza very helpful - this is really important when you feel overwhelmed by the complexity of finance issues alongside busy clinical work. This enabled me to deal with the issue rather than being in denial - thank you!

January 15, 2026
Unprompted review

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