Medifintech Reviews 620

Very friendly, knowledgable and competent service.

Quick, reliable and accurate service

Really helpful and straightforward sort out of my complex AA McCloud tax re calculations , advice also given re: how to claim back and send through SE request. I really did not want the extra stress and hassle of this and wanted it to be accurate (finally)! Fully recommend.

A complex problem navigated with reassurance and expertise. Many thanks,

Clear instructions
Easy to use
100% recommend.

Outstanding , workout the seemingly impossible to fathom nhs pension options and explained them so well I feel able to decide what to do and when.

Elisha has been superb throughout. Very knowledgeable and quick to respond to all of my queries. The data was presented in a comprehensive and in depth way, it has been invaluable in helping me to decide how to proceed with my pension plans. I cannot recommend the team highly enough.

The whole process of going through the annual allowance reassessment process for someone who has incomplete tax records and no accountant was so daunting. The team at Medifintech made the whole process easy. They were so responsive and fantastic at communicating. A special thanks to Jack in the team who was very patient and gave me free one to one time. I cannot thank them enough and would highly recommend them to anyone trying to go through this process with no specialist support.

I found Medifintech really useful in quickly and simply explaining the complexities of the NHS Pension, particularly around the implications of the McCloud Judgement. I found the team very helpful, knowledgeable and efficient and the service is well worth the cost, a lot of which is recoverable.

After 5 years of significant stress and wasted time due to ridiculous complexity of the NHS pensions system compounded by employer pay mistakes it has been such a relief to be met with exceptional skill, knowledge, understanding and professionalism from the team at Medifintech. I can't speak highly enough of Jack and Graham and their ability to rapidly reassure and finally resolve this nightmare of pension and tax complexity. I am now confident I have the correct figures submitted and a clear idea of what my pension future holds. I also have sound and relevant advice about what will and will not help me maximise my options.
If you are still struggling with AA charges, pension reports or Remedy calculations don't hesitate to contact them - they will make it feel easy and they will get it right for you. 100% recommend!

Superb service from the team at Medifintech (and specifically Graham). They provided simple and clear information in what was a very complex recalculation. Excellent communciation and well worth the money spent! Highly recommended

This was a very complex problem to understand and well beyond most people. The team at Medifintech explained it all step by step and helped to navigate a minefield of terminology and forms. Very helpful and frankly could not have done it without them.

Medifintech have already done extensive work on my pension calculations. Following receipt of my pension statement, Jack readily agreed to review it in comparison to their calculations - both were broadly in agreement, some differences were related to a NHSBSA mistake - at no charge. Very grateful for the reassurance.

Excellent service with great attention to detail.
Very personalised service and totally professional.
I highly recommend Medifintech to every doctor with pension issues.

I was introduced to them by a highly reliable contact of mine for McCloud Remedy. I found Medifintech highly knowledgeable in the whole area of NHS pensions. I was impressed by not only their depth of knowledge, but also their thorough familiarity with the patterns of mistakes and missteps that take place. Email instructions are clear and the Sharepoint for storing information makes the whole process efficient. I wish every service I deal with is as smooth as this team.
I needed extra service which was provided to a high standard and for free. Thank you Medifintech.

Excellent service from Medifintech and particularly from Graham. Communication was prompt and clear. Definitely worth getting their help for any pension related issues.

A Truly Outstanding, 7-Star Service from Medifintech

The service I received from Medifintech is, without a doubt, the best I’ve ever encountered in the field of pension services. Having used several other providers for pension projections, allowance breach calculations, and related matters, I was frequently left disappointed — often spotting significant errors myself. That changed completely when I began working with Medifintech.

I’ve consistently dealt with Jack, and he has been nothing short of exceptional. His expertise is unmatched, his support unwavering, and his professionalism exemplary. Their fees are more than reasonable — clear, transparent, and with no hidden surprises. Communication has been excellent throughout: emails are promptly answered, and phone calls returned — even during evenings and weekends.

To highlight the depth of service: I had opted out of my pension scheme and later decided to rejoin. Due to an administrative error, I was never formally re-admitted. Despite my efforts, my Trust’s NHS pension office insisted the fault was mine and refused to resolve the issue. That’s when Jack stepped in. He guided me through the entire process, helping me preparing e-mails for senior management of my trust, the Chief Financial Officer, the NHSBSA stakeholder team, the BMA, and more.

Together, we built a strategy, refined it after every setback, and kept pushing forward. After months of persistence and with Jack’s relentless support, I was finally — and retrospectively — re-admitted to the pension scheme. Remarkably, Jack never charged extra for this; it was all included in the initial service I had paid for.

I genuinely believe I would not have achieved this outcome without Jack and Medifintech. If you're a doctor or healthcare professional navigating the complexities of NHS pensions, don’t look any further. This is not just a 5-star service — it’s a 7-star one.

After 10 months of grappling with an ill health pension and receiving a huge annual allowance tax bill as a result and getting no help from NHS pensions it was such a relief to find some one you could trust to give you the right answers after receiving poor advice.
My pension was about as complicated as it gets but Jack got the report to me so quickly and was able to put my mind at ease about the concerns I had.
Jack went above and beyond and really knows what he is doing and is kind and efficient. I will be recommending this company to all my colleagues, worth every penny!
Thank you Jack and Graham, we need more people like you!

Thank you to all the staff who helped me at Medfintech. I didn’t understand how to interpret the information sent to me in my annual allowance pension statements despite listening to a number of presentations from experts. I got to the point where I dreaded the arrival of ‘ brown envelopes’ from the NHS Pensions service and had convinced myself that I owed a huge tax bill. Medfintech sorted out all the calculations for me and it turns out, I owed nothing! Such a huge weight off my mind and worth every penny.

Easy to use, clear, timely and professional.

Extremely useful advice in this minefield