Medifintech Reviews 620

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service and the highly knowledgeable staff. Customers found the team to be incredibly responsive and helpful, making complex processes like NHS pensions and the McCloud remedy much easier to navigate. Many appreciated the clear communication and efficient handling of their queries, often highlighting the personalized approach and quick turnaround times. Reviewers frequently mentioned feeling reassured and supported, with the team going above and beyond to clarify figures and help with financial planning, even for those with complex situations. The user experience was consistently described as smooth and straightforward, saving people significant time and stress.

What people talk about most

Service

People report positive experiences with service, often describing it as superb, excellent, and even 7-star.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Customer service

Consumers find customer service to be exceptionally positive, with many expressing gratitude for the clear,... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the service for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clear comms, responsive, and they really know what they are doing when it comes to NHS Pensions. I've been using them for several years, after initially baulking at the cost, but it has all been wort... See more

Rated 5 out of 5 stars

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step... See more

Rated 5 out of 5 stars

It was very straightforward to upload the required documents and quick to get the report back and everything I needed to send to HMRC along with step-by-step instructions. Highly recommend Medifintech... See more

Rated 5 out of 5 stars

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend t... See more


Company details

  1. Alternative Financial Service

Written by the company

We provide NHS Pension analysis for Financial Services and Accountancy firms, as well as for professional bodies and individual members. To register for our report service please copy this link into your browser: https://forms.office.com/r/RbGL43ut41


Contact info

5.0

Excellent

TrustScore 5 out of 5

620 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Highly recommended service

Highly recommended service. Helped me in calculating and submitting my tax documents to HMRC. The process was very complicated for me but they did it on my behalf.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very responsive and helpful discussion of the final document. Made everything about pensions and options a lot clearer.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Very easy-to-use

Very easy-to-use, quick and efficient service. They obviously know what they are talking about!

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Professional Service

A fantastic, professional service received. Jack Needham in particular has been so supportive and is unbelievably knowledgeable about NHS pensions. He was able to guide me through the complexity of pension reviews for planning purposes and the McCloud remedy work.
Can't recommend Medifintech highly enough.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Graham and MediFintech - fabulous!

Thanks to Graham and MediFintech, I will be getting nearly £20,000 of annual allowance pension charges reimbursed consequent to the McCloud remedy. The process was straightforward (as long as you have your own paperwork and documents in order!) and the support was invaluable. Many thanks for making such a complicated issue much easier and less stressful!

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent advice

Excellent advice thank you. Took me a while to write this review (sorry) but the service was just what I needed to make sense of the dark art that is NHS Pensions! I would absolutely recommend if you want support in understanding your pot or planning for retirement.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Support for Pension and HMRC

I had the pleasure of being supported by Graham to navigate the McCloud implications. I found him professional, helpful, supportive and flexible. My timings required a call really early in the morning at 6 AM and even this was facilitated to help me navigate the process. Once the paperwork was done the communication continued to be helpful and supportive. Very highly recommended.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

A great service from Medifintech which improved my pension payout

Medifintech really helped me to check and understand my pension record. Jack Needham, their Technical Director, was so helpful in reviewing the details with me, to identify some errors that would have resulted in tens of thousands of pounds lost over the duration of my pension payouts. He helped me to find the right path to have the records corrected. He was also able to help me understand the system, allowing me to confidently decide to claim my pension early.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

What a great help Medifintech are

What a great help Medifintech are! Clarified everything so swiftly and helped me with financial implicaitons of the McCloud Remedy which on my own I could not understand. Thank you. Highly recommend their services

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Jack Needham helped me so much and so kindly

Jack Needham helped me so much. I was so confused and anxious about financial employment and pension decisions, id been putting really important things off. I rang him just before a tax deadline as my friend had said he was great. And he really was! He sorted it out same day so i could meet the deadline and then explained all the figures to me till i really understood. Hes so patient! And he understands ramifications and helped me make good decisions. Tysm Jack

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

I have had a fantastic experience with…

I have had a fantastic experience with Medifintec (specifically Jack) and would highly recommend them. Very efficient and easy to use. This has proved especially invaluable when NHS pensions initially calculated a lower pension than predicted and Jack went above and beyond to help me rectify this situation. I was truly blown away by the level of service that he provided and also how knowledgable and reassuring he was throughout the time it took for NHSBSA to recalculate to the correct level of pension. I can't recommend them highly enough!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

McCloud tax advise

An essential service that has been done competently and in a timely manner. I am very grateful.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

NHS Pension review in relation to McCloud Remedy

Used Medifintech's service to get NHS pension figures and tax implications reviewed in relation to McCloud rollback. Extremely efficient and helpful service with clear process to follow. Graham and his staff are incredibly knowledgeable in this area and my experience has been a complete contrast to dealings with HMRC, accountancy firms and NHSBSA/local pensions department! As anticipated Medifintech have been able to calculate that I owed far less in tax and will take care of paperwork that needs to be sent to HMRC and any adjustments to Scheme Pays. They also help you to claim costs for the service back. What is not to love! Would thoroughly recommend.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

NHS pension support

Jack and his team are absolutely amazing. They have helped so much with the understanding of my NHS pension, McCloud remedy implications and my choices going forward. I would not hesitate to recommend Medifintec.

June 9, 2025
Unprompted review

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