Almost impossible to get an appointment with the family doctor of my kid, I try to use their web portal but there are never available there, nor for any checkup or issues that need to be addressed soo... See more
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DO NOT USE MEDIGO. They sent me to a surgeon who has ruined my face and has ghosted me as soon as I got back home. Now Medigo is ignoring my emails and calls and refuses to have the surgeon that they... See more
Company replied
Organised surgery with Medigo scheduled for February. Messaged them three weeks ago and haven’t heard anything in response, even after two follow-up emails. I’ve booked flights and everything now I’m... See more
Company replied
I used Medigo for a hair transplant 18 months ago. The procedure didn't work at all, I have been in touch with them about getting a refund, sent through 3 different batches of photo's but they refuse... See more
Company replied
Company details
Information provided by various external sources
medigo.com is a free-to-use platform and service that helps patients to find affordable, high-quality medical treatment worldwide. We are passionate about patient empowerment and improving access to care.
Contact info
Rosenthaler Str. 13, 10119, Berlin, Germany
- +4930233206932
- contact@medigo.com
- medigo.com
Hasn’t replied to negative reviews
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Efficient and helpful
Medigo were very efficient and got back to me very quickly to clarify and finalize my dental appointments. Thank you.
Excellent service and helpful at every stage
Excellent service and helpful at every stage of the process
Seems like they just go for your money
I tried to contact hospital for surgery. They called me once, when I sent my data. Tried to fill the data with me on phone which I already started to upload on internet. Medigo tried to get money immediately when I sent all the data to the hospital. They promised hospital will get back to me within 2 days. 4 days after I got a message from the hospital that sorry, they don't accept me. No reason, no further suggestion. Waited couple of days as all this happened through medigo system that medigo will contact me to help further. No calls at all.

Reply from Medigo
MY BEST AND WONDERFUL EXPERIENCE
I met an accident i.e. slip and fell, hitting my face straight to the interlocking tiles, broken two front upper teeth in the middle and a deep wide wound in the lower lip. I was a little bit frustrated. Rushed to NMC Speciality Hospital Al Nahda, attended by Dr. Sanjay Saraf. His way of interacting was very impressive and gives confidence. He did the Plastic Surgery for my lips. It was a professionally very excellent job. His way of caring and motivating the patient was friendly and hopeful. I appreciate Dr. Sanjay Saraf and his team and thanks to all who were involved in my case.
After having a successful Plastic Surgery on my lower lip at the NMC Speciality Hospital Al Nahda, Dr. Shaji Mathew, the Paedodontist there itself performed a wonderful correction of my broken teeth to my full satisfaction. Expressing my heartful gratitude and thanks to Dr. Shaji Mathew and supporting Nurse also.
A special note: Myself and family are constant visitors of NMC since their inception in the late 1970s in Abu Dhabi when I was employed in Etisalat. I am much impressed with their facilities, a group of high-profile Doctors and employed equipment’s. I can recommend them for any complicated health issues.
Thanks to the Management, Dr Sanjay Saraf, Dr Shaji Mathew and their team once again.
Abdul Jabbar Mangalathayil
My MEDIGO Experience 2019
I am Returned Peace Corps Volunteer (Senegal) that was made aware of the need for a hip replacement in Senegal and asked if I would help her find one. The cost was important. I found MEDIGO online and connected with them - our MEDIGO Coordinator Sam Ruckers was outstanding. Every step of the way he provided us guidance/ support and was able to identify 3 countries 3 excellent clinics that could help the lady. The prices cited were very reasonable compared to the US, and they had the appropriate certifications. At the end, while trying the raise the -$7000, we were informed by the patient's own home country Senegal, they can do it for less - so that's where she's getting her surgery. Inspite of the turn of events, I would use MEDICO even for myself. The process and coordination is excellent. I heartedly recommend MEDICO and our Coordinator Sam Ruckers. MEDICO is a wonderful service.
Sikarin Hospital Navigator Hip Replacement
In September of 2018, I started researching hip replacement surgery in Bangkok, Thailand. I have been living in Bangkok for over 14 years. Through my research, I discovered the Navigator hip replacement procedure. I read about it. I watched YouTube videos about hip replacement surgery using the Navigator system. I even watched a complete hip replacement operation using the system. What I did not know is which hospitals, if any in Bangkok, used the Navigator hip replacement system. So, I contacted Medigo for some help and quotes. Sami Eric was my contact at Medigo. He did an outstanding job of providing me with the information I required and made sure my medical questions were answered. I am very happy with using Medigo's services and the hospital, Sikarin International Hospital, where I had my 14 June 2019 hip replacement surgery.
I will use MediGo again
I will use MediGo again. Once Sami Eric took over my case, things happened. Sadly I cannot give them a 5 Star rating as Sara Mussso who was supposed to be my case manager, dropped the ball and honestly did not FOLLOW up in a timely manner. I needed to get to a back surgery done ASAP as I had a large herniated disk pushing against a nerve, cause loss of function in my right foot. Once I got to Sami Eric, it was as if I connected with a NEW/DIFFERENT company as he was and remained on top of it - keeping me informed and working to help me get the medical procedure done ASAP. If it were NOT for Sara, I would give them a 5 STAR rating. To conclude, I would use them again and would recommend them.
Thank you so much to Sami and the team…
Thank you so much to Sami and the team at MEDIGO.
They supported me through every step of the procedure and ensured every question i had was answered.
Their professionalism and kindness and was really reassuring.
They really took the burden off organising such a daunting procedure.
I cannot recommend Sami and the team at MEDIGO enough.
10/10 experience.
MEDIGO the way to go.
A great comprehensive way to create your medical travel experience.
The reps are fast to reply and will try to give information and details or to resolve any problems as fast as they can.
I will definitely use again!
A wonderful experience
My appointment was scheduled for May 20th. I arrived at the hospital and had to do some admin first(fill out forms, pay etc). I spoke to my doctor and we discussed the suitable surgery for me, that was very helpful. The doctor explained the procedure and informed me of the risks and benefits. I was shown my room, which was spacious, beautiful and comfortable. I was showed a safe where I can put my most valued posessions like money or jewelry and there were also cabinets for my clothes. I changed to the patient's uniform and awaited my surgery. The staff was very nice and friendly. I got into the operating room and was put under general anesthesia, within about 3 hours I was out and could feel some uncomfortability arround my butt. They gave me some pain killer injection, put me on a drip and i took some pills as well. The pain was less than expected especially for butt implants, I was expecting hell! The staff was very friendly and easily accessible by just a press of a button.I intended on staying for 3 nights but I extended my stay because I felt really safe there than going back to my hotel room. Soon I was put off the drip but the nurses came regularly to give me pills before every meal, check my BP and scars. I had a great experience and they did what they promised. It's really a world class hospital, I will definitely come back. I'm recovering very well and cant wait to fully recover so i can hit the beach!
Excellent customer service skills
Sam Rucker from Medigo has been absolutely amazing. I have requested two treatments (dental and eye) to take place in Istanbul during the middle of May. I have asked Sam multiple questions and requested alot of call backs and every time I have got prompt responses. His customer service skills are exempt. He has been so helpful and super efficient in responding to me and made everything very transparent and provided clear and complete information.
Sam you are an asset to this organisation and once thank you so much for all hour help!!! You are fantastic !
exceptional
exceptional, clean structure, maximum professionalism, they make you really feel at home, fast operation, I saw you right away, a bit of annoyance only the first three hours, my positive opinion, the medical center much more than excellent, very prepared, like family for kindness courtesy from the beginning of the appointment to the following days from the operation ... thanks and I advise you to go and also check you thanks again to all .. my view is that of a little girl now thank you thank you
medigo service
Bashar has been excellent. Giving me prompt updates and putting up with me changing my mind. Appointment booked for dentist in Tenerife for June.
Stay Away!
Wrote an earlier review. Medigo responded by promising help. They have done absolutely nothing since then to resolve the situation.
My experience with Medigo was great
My experience with Medigo was great. I would never had considered booking a procedure out of the country without a company like Medigo evaluating the doctors. They answered all my questions, and if I were to book another procedure with a different doctor, I would definitely use Medigo since they fully vet all the doctors they work with.
My surgery from Cosmead Clinic
I went to Cosmead clinic in Tijuana. I had my breast lifted and and implant put in. I also had a tummy tuck and my arms fixed. I had the gastric bypass done and I was left with saggy skin. My surgery was a little more difficult then most. I had mesh in side my body that needed to be removed because it was recalled and was broken inside my body. Dr. Quiroz was my surgeon. I read the review that was placed on this site about this clinic and I had to write and let everyone know this was far from what I experienced with this clinic. I had gotten a reference from one of my family members that had went to Cosmead Clinic and had a wonderful experience. If you are concerned about going to Mexico to have any surgeries dont be. They picked us up at the boarder and took us directly to the clinic. The Van was clearly marked and they were on time. The whole process was a breeze. We did viedo chats before I had gotten there. Yes the anastiaologist was paid for in cash, We were well aware of our cost and what we needed to do before hand. Yes you do have to buy a compression garment. You should buy them directly from them because of the quality of the garment. This all was discussed in advance We were made aware of what we needed to do in advance. This is also a patients responsibility to ask lots of questions and be well informed. I loved the whole staff they were all very attentive they did a wonderful job I am so pleased with the doctors work. He went above and beyond to care for me he even called just to check on me to make sure I was ok, even after I left and went home.. My Husband went with me they even fed and lodged him when we were there. He love the food he is a chef and is very picky he just loved it. The doctor removed my excess skin fixed my sagging breast took out that mesh and fixed my sagging arms. I would of payed significantly more in the states and would of been sent home right after my surgery they treated us like we were there only patient when we clearly were not. I would highly recommend these Doctors, Ask lots of questions do your homework look up what you might need for your surgery and be prepared I was and it we had a great experience and did not sacrifice one bit of the quality. The doctor is dual certified in the states and Mexico, it does not get any better than this.
Marina from Medigo has been perfect
Marina from Medigo has been perfect: helpful, eficient and super nice. She made everything very transparent, she provided complete information and she helped me for extra stuff, like advice for booking my plane flight. Marina: thank you so much!!! You are great :)
Thank you Sami Eric and Medigo
Thank you Sami Eric and Medigo, You gave us four different clinics to choose from and we did our own investigation of each one before deciding on which clinic to go with. Once we decided which clinic to go with Sami did the rest from Beginning to end, thank you so much for a wonderful experience We would not have been able to do it ourselves.
Amazing care
Amazing care, communication, value and advice. If your going abroad for plastic surgery definetly book through Medigo they are the best out there
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