Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the l... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything stra... See more
Company replied
I can’t thank Medipay enough for allowing me to be accepted as a client my dog was evolved in a accident and needed emergency surgery and you guys literally saved him from being put to sleep I can’t... See more
Company replied
Ajay has been amazing, supportive, helpful. Excellent through out the whole process. He made the experience less stressful. Can not thank Ajay enough. Give that man a raise.
Company replied
Company details
Written by the company
MediPay offers easy payment plans for medical, dental and cosmetic procedures in Australia. We also offer veterinary payment plans for procedures for your pets. So if you looking for some help to finance your medical procedure, your little one needs braces or your furry friend has eaten a sock, give us a call or visit our website. Check your eligibility in 10 seconds, apply online and get approval in 60 minutes*. *Subject to credit approval. Terms and conditions apply.
Here to help when you need us
Written by the company
- Fast, simple application process
- Only pay interest on the amount used
- No penalties for early repayment
We can help with your pets too
We offer payment plans for those unexpected expenses for your best friend. Call us on 1800 810 950 or visit our website to apply.
Contact info
478 George Street, 2000, Sydney, Australia
- 1800 810 950
- customercare@medipay.com.au
- medipay.com.au
4.8
Excellent
987 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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Good phone contacts & easy application process
Easy to apply & application etc is very straightforward & easy to understand
November 21, 2025
Reply from MediPay
Thank you for your review. We are glad to hear that you found the application process easy, straightforward and simple to understand. Making things clear and accessible for our customers is very important to us.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
The Staff are so helpful made the whole…
The Staff are so helpful made the whole experience very simple
November 20, 2025
Reply from MediPay
Thank you for your review. We are very pleased to hear that our staff were helpful and made the experience simple for you. Providing clear and supportive service is something we care deeply about.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
Medipay were very good
Medipay were very good, easy to deal with, open communication, and very quick to process.
November 20, 2025
Reply from MediPay
Thank you for your wonderful review. We are glad to hear that you found us easy to deal with, that communication was clear and that your application was processed quickly. Providing a smooth and transparent experience for our customers is very important to us.
If you ever need assistance again, please contact us on 1800 810 950.
Warm regards
The MediPay Team
Verry happy and easy to use
November 18, 2025
Reply from MediPay
Thank you for your review. We are very happy to hear that you found our service easy to use and that you had a positive experience. Supporting patients with a simple and smooth process is very important to us.
If you ever need assistance again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
Fast helpful and so easy to talk to.
November 17, 2025
Reply from MediPay
Thank you for your review. We are glad to hear that you found our team fast, helpful and easy to talk to. Creating a friendly and stress free experience for our customers is something we take great pride in.
If you ever need support again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
Reply from MediPay
Thank you for your review. We are pleased to hear that you found our team easy to deal with and prompt. Providing fast and straightforward support is very important to us.
If you ever need assistance again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
Reply from MediPay
Thank you for your review. We are happy to hear that you found the process very easy and helpful. Making access to treatment simple and supportive is something we focus on every day.
If you ever need assistance again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
exceptional customer care
October 24, 2025
Reply from MediPay
Thanks so much for your review! We’re thrilled to hear you had an exceptional experience with our team. Helping patients access treatment with care and transparency is what we’re all about.
If you ever need support again, we’re always here on 1800 810 950.
Wishing you all the best on your treatment journey!
The MediPay Team
Yash was kind and professional
Yash was kind , professional and helpful .
He helped through the whole thing knowing I was extremely stressed .
October 22, 2025
Reply from MediPay
Thank you for sharing your experience. We are so pleased to hear that Yash was kind, professional and supportive throughout the process, especially during a stressful time. Your comfort and confidence matter to us.
We have passed on your feedback to Yash and the team. If you ever need further assistance, please contact us on 1800 810 950.
Warm regards
The MediPay Team
Reply from MediPay
Thank you for your review. We are glad to hear the application was easy and that you received great service while arranging finance for your pet’s care. Helping customers access treatment quickly is very important to us.
If you ever need support again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
AJAY is AMAZING
AJAY is AMAZING, if it wasn’t for his hard work I wouldn’t have been able to get my procedure done. Absolutely amazing customer service. Would highly recommend Ajay!
October 16, 2025
Reply from MediPay
Thank you so much for your wonderful review. We are thrilled to hear that Ajay was able to support you through the process and help you access the procedure you needed. Exceptional customer service is something we take great pride in.
We have shared your feedback with Ajay and the team. If you ever need assistance again, please contact us on 1800 810 950.
Warm regards
The MediPay Team
Straight forward and easy
October 16, 2025
Reply from MediPay
Thank you for your review. We are pleased to hear that you found the process straightforward and easy. Making treatment more accessible with a simple experience is something we focus on every day.
If you ever need support again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
Easy to use and efficient service
October 13, 2025
Reply from MediPay
Thank you for your review. We are very happy to hear that you found our service easy to use and efficient. Making the process simple and stress free is important to us.
If you ever need assistance again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
Great experience
Great experience. Super easy to apply. Quick approval. Friendly staff and super helpful
October 15, 2025
Reply from MediPay
Thank you for your wonderful review. We are delighted to hear that you had a great experience with an easy application, quick approval and friendly support from our team. Helping patients access treatment with confidence means a lot to us.
If you ever need assistance again, please contact us on 1800 810 950.
Warm regards
The MediPay Team
Reply from MediPay
Thank you for your review. We are pleased to hear that you found the process quick and easy. Making access to treatment simple and stress free is a priority for us.
If you ever need assistance again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
Great service.
Easy to apply, fast communication, quick disbursement of funds, helpful support staff.
September 29, 2025
Reply from MediPay
Thank you for your fantastic review. We are very happy to hear that you found the application easy, communication fast, disbursement quick and our support team helpful throughout the process. Providing a smooth experience for patients is something we care deeply about.
If you ever need assistance again, please contact us on 1800 810 950.
Warm regards
The MediPay Team
These guys helped me time and time…
These guys helped me time and time again in helping me change my life. Thanks
September 29, 2025
Reply from MediPay
Hi Michael,
Thank you so much for your amazing 5 star review!
So happy we could continue supporting your life changing needs.
MediPay
Ernest was very helpful and great to…
Ernest was very helpful and great to deal with
September 24, 2025
Reply from MediPay
Hi Tony,
Thank you so much for your 5 star review of the team member Ernest!
So happy we could support your healcare needs.
MediPay
I dealt with Ernest
I dealt with Ernest. He was amazing. The process was quick and easy. Highly recommend
September 15, 2025
Reply from MediPay
Hi Tania,
Thank you so much for your 5 star review of the team and recommendation!
So happy we could support your healcare needs.
MediPay
Fantastic experience ⭐️⭐️⭐️⭐️⭐️
Amazing service. Very quick to process my application with fantastic communication. Highly recommend ⭐️⭐️⭐️⭐️⭐️
September 15, 2025
Reply from MediPay
Hi Katherine,
Thank you so much for your 5 star review and recommendation!
So happy we could support your healcare needs.
MediPay
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