MediPay Reviews 987

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service and user-friendly experience, highlighting the ease of the application process and the quick response times. Many people found the staff to be exceptionally helpful, friendly, and supportive, making the entire process straightforward and stress-free. Reviewers frequently mentioned the professionalism and efficiency of the customer service team, noting that their inquiries were answered promptly and thoroughly. The swift processing of applications and the clear communication from the staff were particularly appreciated by those in urgent need of financial assistance.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting an easy, fast, and straightforward process.... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness,... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the l... See more

Company replied

Rated 5 out of 5 stars

My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything stra... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Medipay enough for allowing me to be accepted as a client my dog was evolved in a accident and needed emergency surgery and you guys literally saved him from being put to sleep I can’t... See more

Company replied

Rated 5 out of 5 stars

Ajay has been amazing, supportive, helpful. Excellent through out the whole process. He made the experience less stressful. Can not thank Ajay enough. Give that man a raise.

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service

Written by the company

MediPay offers easy payment plans for medical, dental and cosmetic procedures in Australia. We also offer veterinary payment plans for procedures for your pets. So if you looking for some help to finance your medical procedure, your little one needs braces or your furry friend has eaten a sock, give us a call or visit our website. Check your eligibility in 10 seconds, apply online and get approval in 60 minutes*. *Subject to credit approval. Terms and conditions apply.

Here to help when you need us

Written by the company

Fast, simple application process
Only pay interest on the amount used
No penalties for early repayment

We can help with your pets too

We offer payment plans for those unexpected expenses for your best friend. Call us on 1800 810 950 or visit our website to apply.

Contact info

4.8

Excellent

TrustScore 5 out of 5

987 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The best so far… so easy to use… Really…

The best so far… so easy to use… Really help me a lot when i needed… i have been suffering a really bad toothache in the last two days and i saw this online it was quick and easy the same day i got approved… the next day i book a dental appoinment and thats it.. my tooth got extracted then payment was so easy from my Medipay account and the rest of the credit they lent me i can use for my next dental plans… thanks a lot medipay…

July 14, 2025
MediPay logo

Reply from MediPay

Hi Bernard,
Thank you so much for your 5 star review!
So happy we could support your dental healcare needs.
MediPay

Rated 4 out of 5 stars
MediPay logo

Reply from MediPay

Hi Trent,
Thank you so much for your excellent review!
So happy we could support your healcare needs.
MediPay

Rated 5 out of 5 stars

Great experience

So easy to apply, simple info and very responsive with decision. Took all the stress out of finding gap fee for upcoming surgery.

June 30, 2025
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Reply from MediPay

Hi Emz,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay

Rated 5 out of 5 stars

Great experience

I found the process easy and the interactions with staff pleasant, friendly and personable.
All-round great experience

June 23, 2025
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Reply from MediPay

Hi Craig,
Thank you so much for your 5 star amazing review! We’re delighted to hear about your positive experience with our team!
MediPay

Rated 5 out of 5 stars

Ernest was very helpful in guiding…

Ernest was very helpful in guiding through the website and such a pleasure to speak too and very calm

June 20, 2025
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Reply from MediPay

Hi Laurel,
Thank you so much for your 5 star review of Ernest! We’re delighted to hear about your positive experience with our team.
MediPay

Rated 5 out of 5 stars

Easy and straight forward tro deal…

Easy and straight forward tro deal with. No suprises

June 17, 2025
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Reply from MediPay

Hi Aaro,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our easy payment plan!
MediPay

Rated 5 out of 5 stars

I can’t thank Medipay enough for…

I can’t thank Medipay enough for allowing me to be accepted as a client my dog was evolved in a accident and needed emergency surgery and you guys literally saved him from being put to sleep I can’t thank you enough for giving me a chance. Thank you Dianne

June 12, 2025
MediPay logo

Reply from MediPay

Hi Dianne,
Thank you so much for your 5 star amazing review of MediPay for Pets We’re delighted to hear how we helped save your dog!
MediPay for Pets

Rated 5 out of 5 stars

Ajay was awesome

Ajay was awesome
Fast and prompt service

June 6, 2025
MediPay logo

Reply from MediPay

Hi Sian,
Thank you so much for your 5 star amazing review of Ajay! We’re delighted to hear about your positive experience.
MediPay

Rated 5 out of 5 stars

fast and effective.

Fast, kind, and effective. Good service and very professional. I am very impressed. thank you

May 27, 2025
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Reply from MediPay

Hi Helena,
Thank you so much for your 5 star review of the MediPay team! We’re delighted to hear about your positive experience.
MediPay

Rated 5 out of 5 stars

Supportive help

Supportive help, doing everything in their power to get me the loan I need.

May 20, 2025
MediPay logo

Reply from MediPay

Hi Kathy
Thank you so much for your 5 star amazing review! We’re delighted to hear about your positive experience with our easy payment plan!
MediPay

Rated 5 out of 5 stars

Ease of attaining finance and no…

Ease of attaining finance and no hassles especially as i live/work in remote areas

March 3, 2025
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Reply from MediPay

Hi Michael,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our easy payment plan!
MediPay

Rated 4 out of 5 stars

Great easy application process and…

Great easy application process and quick approval. The interest rate is crazy high though.

March 2, 2025
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Reply from MediPay

Hi Jemma,
Thank you so much for your excellent review! We’re delighted to hear about your positive experience with our quick and easy payment plan! Did you know you can pay your loan faster or in full at any time with no fees or charges.
MediPay

Rated 5 out of 5 stars
MediPay logo

Reply from MediPay

Hi Maria,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our quick and easy payment plan!
MediPay

Rated 5 out of 5 stars

Fantastic communication on all levels

Fantastic communication on all levels. Explained everything thoroughly. Very professional and helpful.

February 6, 2025
MediPay logo

Reply from MediPay

Hi Chris,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our professional team
MediPay

Rated 5 out of 5 stars

Very fast approvals and payment

Very fast approvals and dispersement of funds to your nominated medical practice.

February 4, 2025
MediPay logo

Reply from MediPay

Hi John,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our quick and easy medical payment plan!
MediPay

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