Medvape.shop Reviews 

780
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the fast delivery, with several noting their items arrived quickly and as promised. People often find the products to be of good quality, meeting or exceeding their expectations, and arriving well-packaged. However, some customers also noted significant issues with customer service, reporting a lack of response or very slow communication regarding their orders. A number of people experienced problems with incomplete or incorrect orders, and some never received their products at all. Additionally, several reviewers mentioned products being weaker than expected or not meeting quality expectations, leading to dissatisfaction.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and authenticity. Many customers express... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast shipping and... See more

Order

People report ambiguous experiences with order, with many expressing significant dissatisfaction. Customers... See more

Response time

Clients share negative opinions on response time, with many reporting significant delays and unresponsiveness... See more

Quality

Users describe ambiguous interactions with quality, with many customers expressing satisfaction, noting great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First off; GREAT customer support! This family business really knows how to take care of you. Kind and quick to answer + super generous if something goes wrong. They stock a wide variety of CBD,... See more

Company replied

Rated 5 out of 5 stars

Lots of update emails regarding the shipment. Better too many than none. My biggest concern really was that it could be a scam, as there are vape scam shops out there (those often have minimum order r... See more

Company replied

Rated 5 out of 5 stars

So I was a bit reluctant to buy some of these vapes since they're banned where I live. Decided to go for it anyway, plus a free rolling tray according to the website. Got the vape, taste is amaz... See more

Company replied


Company details

  1. Vaporizer Store
  2. Cannabis store
  3. Seed Supplier

Written by the company

Medvape #1 for dry herb vaporizers in Europe. DHL Express to Your door in 24 Hours!


Contact info

3.3

Average

TrustScore 3.5 out of 5

780 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.3

All reviews

(780)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good and reliable shop

Good and reliable shop, only downside they used postnordic instead of DHL but it's not their fault postnord is garbage company

September 18, 2024
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Thank you for kind feedback, we have the DHL, Fedex and UPS option is avaliable now. Welcome back anytime. Have a wonderful weekend.

Rated 1 out of 5 stars

Horrible customer service

You are now going back on what you are saying and lying to me and claiming it was full when you agreed that 1ml was missing after seeing pictures.
It even says it should be 2ml on the box, but you Kristian Kjølner are lying to me just to close this. You are scamming me and I will be contacting the police.

I never said it was empty? I said it was far from full and that is correct. The picture is 30 sec out of the box and I picked it up 10 minutes earlier.
I told your customer service agent that it didn’t work well either but I didn’t write that in the review!
You are pushing to delete honest reviews because you don’t do a good job.

I agreed to change the review if we solved the issue, you have now disrespected me here in the comments so no it will stay the same because it’s a honest review!!

You started with calling me a liar when i wasn’t and now you are calling me disrespectful for asking your customer agents to do their job instead of arguing about a review that could be changed.
This really sounds like a great company if that’s how you treat customers.

It was far from full and taste moldy,
I never changed the story, this is a short summary of the issue!
The only thing I didn’t say was that it tasted moldy so i took away one complaint to focus on the important one!

I have sent pictures to you so where is the lie?
Is this how you decided to replay to customers?

September 16, 2024
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Hello Bruno, Sorry you did not like the vape you choose on your first purchase with Medvape.
We have many other varieties to choose from.

Why did you not mentioned that to customer services this morning when you contacted us?
You were very rude an swearing and sending threaths, towards the customer services agents.
We do not accept disrespecting our staff and threating about giving bad reviews.
Follow the guidelines in order to be given the warranty process.
The picture you sent to us ,the vape was not empty and was the full 2ml.

Bruno you never mention the things you add here on trust Pilot. Why are you writing false reviews?

Bruno you only complained about the vape having less oil inside, and why you have to follow the guidleines for warraty device. And passing threats about giving bad reviews Are you an honest customer?

We agreed to send you to compensate, even though there was no leak and the vape was working well.
Please Follow and respect the guidelines. like every other customer did to get thier warranty.

Rated 5 out of 5 stars

First of all, finally a trustworthy shop.

First of all, Medvape Are trustworthy.
Got a new vape pen, that bruke down.
The coil seemed broken.
After some explaining, I got a new pen for free.
All this took under 6 days.

And where else ??. would that have happened.

As a long time opioid and tranquilliser user, certain things like the skeleton pain, which morfin does not help for,for me. The cbd pens are my best discovery, in ages.
Takes away the last bit of anxiety, and pain, cheaper than eating paracetamol etc.

Even though I use tranquillisers, the pen and the flowers, are exceptionally good quality.

For sleeping I found that the h4cbd pen.
And it kicks you to sleep.

And prizes that are worth every penny.

Oj

September 14, 2024
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Thank you very much, for your positive feedback we appreciate that.
You are always Welcome back to Medvape anytime.

Rated 5 out of 5 stars

Good product and fast delivery.

Delivery was faster than expected
Payment system could be better
El Gringo is nice, I expected it to hit differently but it’s a very pleasant body high for me (25 year long smoker) I also have the stors n bickel Venty and i find it very similar in effect. Smell is very nice, my dad’s words not mine. It will be nice to smoke at family gatherings for once lol.
Great new toy :)

August 29, 2024
Unprompted review
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Reply from Medvape.shop

Thank you very much, for great feedback, Your welcome anytime to Medvape.

Rated 5 out of 5 stars

This is 3rd time i orderd from this…

This is 3rd time i orderd from this website, always was everything ok. Little bit longer wait but corect, around 5 days. This time i got a broken one and they send me a new one. I recomend them. Would buy again and again!

August 28, 2024
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Thank you very much, for great feedback, Your welcome anytime to Medvape.

Rated 5 out of 5 stars

CBD Girl Scout

I loved that its a hybrid. Worked amazing for nighttime and daytime. I have normaly trouble with sleeping and this helped me to sleep, I will reccomend this 110%!!.

August 20, 2024
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Thank you very much, for great feedback, Your welcome anytime to Medvape.

Rated 5 out of 5 stars

Love your products ive tried thcp hhco and thchmany times…

Love your products ive tried many times now different vapes they have and all have worked as expected and promised online in the shop reviews also!? Thch and thcp are always great everytime!

August 21, 2024
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Thank you very much, for great feedback, Your welcome anytime to Medvape.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️

I recently ordered from Medvape, and I can't recommend them highly enough!
From start to finish, the experience was absolutely positive. Medvape's team is absolutely professional, reliable, and incredibly kind, making the entire process stress-free and secure.
My order arrived swiftly and in perfect condition, which testify their efficiency and commitment to customer satisfaction. If you're looking for a trustworthy and friendly service, Medvape is the place to go. I'll definitely be ordering again!

August 15, 2024
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Thank you very much, for great feedback, Your welcome anytime to Medvape.

Rated 5 out of 5 stars

Fast and good

August 16, 2024
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Thank you very much, for great feedback, Your welcome anytime to Medvape.

Rated 5 out of 5 stars

Nice shop

Fast delivery )
Good sorted products with higher quality )

August 10, 2024
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Thank you very much, for great feedback, Your welcome anytime to Medvape.

Rated 5 out of 5 stars

Good products, nice costumer service and fair prices

My first order was processed quickly, with immediate updates on its status and delivery was faster than expected. Questions regarding the payment procedures were helpfully answered. Overall a good shopping experience and I'm happy with the purchased products.

August 5, 2024
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Thank you very much, for great feedback, Your welcome anytime to Medvape.

Rated 5 out of 5 stars

Fast shipping

Fast shipping. The first few days the shipping code is not trackable.

August 2, 2024
Unprompted review
Medvape.shop logo

Reply from Medvape.shop

Thank you very much, for great feedback, Your welcome anytime to Medvape.

Rated 1 out of 5 stars
Medvape.shop logo

Reply from Medvape.shop

Hello Nunya,
Thank you for feedback, Your oridinal order was actually correct, the Mouthpiece is compatible with the IQ2 and IQC. The product you recived was exactly what you orered. for your IQC.
We have no messages from you in our system, that you recived the wrong product.
If you don't need it you can always have it returned to our warehouse and we are happy to refund you the €8.22 back. have a wonderful Month of Sepetember.

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