Medway Law Reviews 

1,040
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally friendly, professional, and consistently supportive throughout every single step of the property selling process. Many individuals note that communication is remarkably clear, and any queries or concerns are answered very promptly by the dedicated team. Some reviewers were not happy with communication issues, mentioning delayed responses, long waiting times, and difficulties getting hold of staff members on the phone. A few people also felt that important updates were missing, leaving them feeling unsupported and worried while waiting for their property transactions to move forward.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, highlighting an exemplary and stress-free experience from start to... See more

Customer service

People report positive experiences with customer service, highlighting clear communication and consistent... See more

Response time

Reviewers highlight positive aspects of response time, noting that communication is consistently fast and... See more

User experience

Users describe positive interactions with user_experience, highlighting a clear, efficient, and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mohsin Aziz (our conveyancer) has been nothing short of incredible! Communica to on has been outstanding, no question has been too much trouble and he has made us feel looked after, every single step... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Nicola Nicholl at Medway law and Helen Noonan from Iamsold. They kept me updated during the auction sale process and had to chase the buyers solicitors A LOT!! But I would definit... See more

Company replied

Rated 5 out of 5 stars

We have just Completed a house sale through Medway Law and they have been fantastic : no delays, no queries, everything was made simple and we Completed without a hitch. Our contacts (Catherine Clarks... See more

Company replied

Rated 5 out of 5 stars

Jamie is the best solicitor I've ever dealt with regarding property sales. (S613/51296) He responded to all queries quickly (never experienced that with a solicitor). He actually phoned as well as... See more

Company replied


Company details

  1. Conveyancer
  2. Real Estate Attorney

Information provided by various external sources

At Medway Law, our conveyancing service is designed to deliver you a quick, efficient and transparent process. We’re not distracted by the general legal issues that many solicitors have to contend with, so we can focus exclusively on providing you with the very best service. Our team will offer you nothing but a high quality experience and personalised legal advice, making your transaction as simple and straightforward as possible. We provide an array of services including conveyancing for both buyers and sellers, assistance for a remortgage and assistance for legal ownership enquiry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,040)

274 reviews in the last 12 months

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Rated 5 out of 5 stars

…exceptionally satisfied customer

I was really pleased as I was kept up to date at each step. Things were explained well and. Things were done efficiently

May 8, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Linda,

Thank you for your kind feedback. We're delighted to hear that you were kept informed at every stage and that everything was explained clearly and handled efficiently throughout the process.

Providing a smooth, well-communicated service is something we take great pride in, so it’s wonderful to know you were exceptionally satisfied with your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Great Service

I have been very pleased with the service received from Mohsin and his team. They have kept me informed throughout and responded swiftly to any queries raised. They have made this transaction very easy for me and I am very grateful.

May 11, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Nikkie,

Thank you for your kind feedback. We're delighted to hear that you have been so pleased with the service provided by Mohsin and his team.

It’s great to know that you felt well informed throughout the process and that your queries were responded to quickly and efficiently. We’re especially pleased that the team helped make the transaction feel easy and straightforward for you.

we’ll be sure to pass your comments on to Mohsin and his team.

Regards, Medway Law Customer Experience Team

Rated 1 out of 5 stars

Avoid like the plague

They transferred the funds from the sale of my house into the wrong bank account and then became completely uncontactable. I was in hospital at the time and had to leave to resolve it. I have not heard from them since.

April 7, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Carl,

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We understand how distressing this situation must have been, particularly whilst you were in hospital, and this is certainly not the level of service we aim to provide.

We would like the opportunity to investigate this matter fully and discuss it with you directly. Please could you email your contact details to Experience@iamproperty.com and a member of our team will arrange a call with you as soon as possible.

We look forward to hearing from you so we can work towards resolving this matter.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Stress Free

This was the easiest and most stress free selling of a house my husband and I have ever experienced. It all started with the introductory phone call to know who we would be dealing with, which to be honest gave us confidence from the start. We were kept well informed throughout the process and not once have we had to chase to find out what’s going on that’s how well informed we were. Whoever rang us were clear in their communication and never did we worry at any stage. The whole process was handled superbly by Medway Law.
Ref: S613/57403/040903

May 1, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Sian,

Thank you for your wonderful feedback. We're so happy to hear that this was the easiest and most stress-free house sale you and your husband have experienced.

It’s fantastic to know that the introductory call gave you confidence from the very beginning and that our team kept you so well informed throughout the process.

We truly appreciate your kind words about the whole team and are so pleased we could make the experience a positive one for you!

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

my experience selling my house

my experience with Jamie Tullbull was excellent he kept me informed on every stage of selling my house. Thank you. Happy Happy

May 6, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Mr O'Mar

Thank you for your lovely feedback. We're delighted to hear that Jamie Turnbull provided you with an excellent experience and kept you informed at every stage of selling your house.

It’s wonderful to know you were so happy with the service you received. We’ll be sure to pass your kind comments on to Jamie.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

A very efficient service

A very efficient service, extremely well run and I was kept updated regularly. I would highly recommend.
S613/57547/041054

May 6, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Carol,

Thank you for your kind feedback. We're so happy to hear that you found our service very efficient and well run, and that you were kept regularly updated throughout the process.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Mohsin was totally efficient with…

Mohsin was totally efficient with superb manners. The whole process was as near a pleasure as any sale of a property could be.
Property reference S613/572257326/042272
Conveyensor Mohsin Aziz

May 1, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Faith and Mike,

Thank you for your wonderful feedback. We're so pleased to hear that Mohsin provided such an efficient and courteous service throughout your property sale.

It’s great to know that the process felt as smooth and stress-free as possible, and we truly appreciate your kind words about Mohsin’s professionalism and manner. We’ll be sure to pass your comments on to him.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Fantastic service

This company was superb especially their communications, they kept us in the picture throughout the whole selling/auction procedure.

May 1, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Michael,

Thank you for your kind feedback. We're delighted to hear that you found our service superb, particularly our communication throughout the selling and auction process.

Keeping our clients informed every step of the way is something we take great pride in, so it’s wonderful to know this made such a positive difference to your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

What a professional and helpful…

What a professional and helpful company. Nichola Nicholl was fantastic. Really helpful and approachable. So friendly and made us feel at ease. She made selling our mothers house so easy and fast. Thank you for your help and support

May 1, 2026
Unprompted review
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Reply from Medway Law

Hi Mrs Cousins,

Thank you for your lovely feedback. We're delighted to hear that you found our team professional and helpful throughout the sale of your mother’s house.

It’s especially wonderful to know that Nichola Nicholl made the process feel easy, fast, and reassuring during what can often be an emotional time. We’ll be sure to pass on your kind comments to her.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

They made everything so simple

They made everything so simple, its exactly what you dream and hope service could be like before you begin - and it was!

I would recommend Medway Law to anyone. They were friendly, hard working and brilliant with the updates to make me feel at ease throughout the process.

Reference S613/57544/041020

April 30, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi,

Thank you for your wonderful feedback. We're so pleased to hear that the process felt simple and stress-free for you, exactly the experience we aim to provide for our clients.

Thank you for your recommendation, and for taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Good experience.

Lauren was very professional and friendly and kept me informed at all stages of the conveyancy, managing to complete ahead of schedule.

April 30, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Kevin,

Thank you for your kind feedback. We're delighted to hear that Lauren provided a professional and friendly service throughout your conveyancing process and kept you informed at every stage.

It’s especially great to know that your matter was completed ahead of schedule. We’ll be sure to pass on your lovely comments to Lauren.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

I recently completed a sale which was…

I recently completed a sale which was handled by Mohsin Aziz. The whole process was very smooth. I was kept informed throughout the process and at no point did I have to chase them for answers. He was courteous and professional and gave me an accurate picture of what to expect next everything you could want during such a sensitive process, for me in particular because of my personal circumstances. I would highly recommend both the company and Mohsin to anyone needing this type of service

April 30, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Mark,

Thank you for sharing your experience. It’s especially important to us that customers feel confident and supported during more sensitive circumstances, so it’s really pleasing to know this was your experience. We’ll be sure to pass on your kind comments to Mohsin and we truly appreciate your recommendation.

Kind Regards
Customer Experience Team

Rated 5 out of 5 stars

Great service

A big thank you to Nicola Nicholl at Medway law and Helen Noonan from Iamsold. They kept me updated during the auction sale process and had to chase the buyers solicitors A LOT!! But I would definitely recommend iamsold and the modern auction method for selling a house and Medway Law as they are geared up for ensuring you complete within the 56 day period. Thanks again ladies.

S613/57320/040835

April 29, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Sharon,

Thank you for sharing your experience. We’re delighted to hear that Nicola and Helen worked so well as a team to deliver the result you needed. Bringing transactions together within the 56-day time frame is a key focus for us, so it’s especially pleasing to know this was achieved for you. We’ll be sure to pass on your kind comments to both of them.

Kind Regards
Customer Experience Team

Rated 5 out of 5 stars

Medway Law -Excellent

Medway Law did the conveyancing for the sale of my house. It was such a smooth and stress-free process! Communications were always clear and whenever I wasn’t sure of anything Dawne was only too happy to help and explain over the phone. Emails were answered promptly and I’d recommend using them. S613/57895/041311

April 29, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Zena,

Thank you for your feedback. It's always great to hear about Dawne’s clear communication and responsiveness making a positive impact on our customers. Dawne consistently receives excellent feedback for her support, and we’ll be sure to share your kind comments with her. We appreciate your recommendation.

Kind Regards
Customer Experience Team

Rated 5 out of 5 stars

Sobia had been so kind and helpfull if…

Sobia had been so kind and helpfull if you cannot get hold if het and leave a msg sobia always call back thorougjly recomend their services x

April 29, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Yvonne,

Thank you for your feedback. Delivering a responsive and reliable service is very important to us, so it’s great to see this reflected in your experience. We appreciate your recommendation and will be sure to pass on your comments to Sobia.

Kind Regards
Customer Experience Team

Rated 5 out of 5 stars

Everybody helpful explained everything…

Everybody helpful explained everything throughly to make a smooth transaction thank you kind regards David Musgrave

April 27, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi David,

Thank you for your feedback. We’re glad to hear that everything was clearly explained and that the team supported you so well.

We appreciate you taking the time to share your experience.

Kind Regards
Customer Experience Team

Rated 5 out of 5 stars

I want to thank Dawne Jenkins who…

I want to thank Dawne Jenkins who helped with the sale and purchase of our home. I really can’t recommend Dawne enough and I want to say a massive thank you for all your help and support during this time. Dawne kept us up to date with our sale & was incredibly easy to get in touch with. She was friendly, professional and made our experience so smooth. Thank you!!

April 24, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Kimberley,

Thank you for this glowing review. Dawne consistently receives excellent feedback for her service and it’s great to see that reflected in your experience. We’ll be sure to pass on your comments to her. We appreciate your recommendation!

Kind Regards
Customer Experience Team

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, clear, straightforward and kept me updated every step of the way

April 24, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Aaron,

Thank you for your feedback. We’re pleased to hear you found the process straightforward and well communicated. We appreciate you taking the time to share a review.

Kind Regards
Customer Experience Team

Rated 5 out of 5 stars

Such a smooth process compared with…

Such a smooth process compared with previous buying/selling experiences! Kept well informed every step of the way, no delays, no follow-ups necessary. Hassle free. What a great experience.
S613/58316.

April 24, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Caroline,

Thank you for your fantastic feedback. We're delighted to hear that your experience with us was so smooth, especially in comparison to previous property transactions.

It’s great to know that you felt well informed throughout and that everything progressed without delays or the need for follow-ups—exactly the hassle-free service we aim to provide.

We truly appreciate your kind words and are so pleased you had such a positive experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

House sale

Very happy with the service, friendly staff, informative and knowledgeable

April 22, 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Sophie,

Thank you for your kind feedback. We're delighted to hear that you were very happy with the service and found our team friendly, informative, and knowledgeable.

Providing clear guidance and a positive experience is something we always strive for, so it’s great to know this was reflected in your journey with us.

Regards, Medway Law Customer Experience Team

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