Meet Margo Reviews 435

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often highlighting their ability to simplify complex processes and provide clear, jargon-free explanations. The service is frequently described as outstanding, with many appreciating the efficiency, attentiveness, and personalized support received throughout their mortgage or insurance journeys. Reviewers also commend the quick response times and proactive communication, which significantly reduces stress and ensures a smooth user experience. However, some people were dissatisfied with the service, noting slow responses and a feeling that their situation wasn't thoroughly investigated, ultimately leading them to seek assistance elsewhere.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, with many reviewers highly recommending the company for its... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and support from... See more

Response time

Consumers find response times to be positive, with many reviewers praising the quick and efficient... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting an amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meet Margo was fantastic! We were confused on what to do with our mortgage due to multiple complexities with changing careers, house on the market and maternity leave. After one call with Miranda expl... See more

Company replied

Rated 5 out of 5 stars

Totally recommend Meet Margo, Katie Crosby and Paige Waugh so helpful on the mortgage advice element. Joe Millard and Becky McGinlay have been so helpful sorting out life insurance and a Will for m... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it has been to deal with Katie, Jordan and the team - firstly during our remortgage and again when looking for our next home/mortgage. They are efficient, patient and understanding, e... See more

Company replied

Rated 5 out of 5 stars

If you need a new mortgage, renewal or some advice, I couldn’t recommend anyone else. They are super helpful, knowledgeable and really ensure the whole process is simple. A special thanks to Katie w... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Broker
  4. Non-Bank Financial Service
  5. Property Investment

About Meet Margo

Written by the company

Our mission is to reshape mortgage advice in a way that helps more women feel at home with their home finances.

We offer mortgages, insurance and wills, and our advice is always FREE to access because lenders pay us a procuration fee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

435 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We used Meet Margo twice now and they…

We used Meet Margo twice now and they have been fabulous from start to finish each time. Special mention to Anny and Helen who supported us and helped with the whole process of remortgaging

April 1, 2026
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Reply from Meet Margo

We’re so pleased to hear you had such a positive experience both times. It means a lot to know Anny and Helen helped make the process smooth and supported you every step of the way.

Thanks again for trusting Meet Margo with your mortgage journey.

Claire, co-founder

Rated 5 out of 5 stars

Great experience

Great experience, super helpful advisors! Wouldn’t use anybody else as mortgage advisor, Katie Crosby is the best! Will continue to recommend her to everybody as the service is always 10/10

April 27, 2026
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Reply from Meet Margo

Thank you so much for your kind words, Bobbie.

We’re so pleased you had a great experience, and we’ll be sure to pass this on to Katie Crosby – she’ll be thrilled!

Claire, cofounder

Rated 5 out of 5 stars

I can't recommend Katie Crosby and Meet Margo enough!

Katie was absolutely amazing to deal with and couldn't have been more helpful. She was extremely efficient and helped me with everything when I had no idea where to start. I can't recommend Katie and Meet Margo enough!

April 7, 2026
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Reply from Meet Margo

We’re so glad we could be there for you, Lucy.... especially at the start when everything can feel a bit overwhelming. Thank you again for trusting Meet Margo, and for the recommendation

Claire, co-founder

Rated 5 out of 5 stars

Thank you Jordan and Miranda!

This is the second time we have used meet Margo to support with our mortgage and moving homes. They are extremely helpful and keep you up to date with steps which make you feel at ease throughout a very stressful process! Thank you to Miranda and Jordan at meet Margo for all your hard work once again!

April 15, 2026
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Reply from Meet Margo

And thank YOU for coming back to us again – that really means a lot.

We’re so glad the team helped make things feel that bit easier and kept you in the loop throughout.

Claire, co-founder

Rated 5 out of 5 stars

Very responsive!

Katie, Paige and the team were excellent. A smooth process and a responsive service made remortgaging easy.

March 20, 2026
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Reply from Meet Margo

We’re so glad to hear the remortgaging process felt smooth and straightforward – that’s exactly what we aim for. We’ll make sure this is passed on to Katie and Paige.

Claire, co-founder

Rated 5 out of 5 stars

Happy repeat customer

This is the second time I have used Meet Margo for a re-mortgage. The process is so easy and the advisors are knowledgeable, professional and friendly. I wouldn't go anywhere else!

April 1, 2026
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Reply from Meet Margo

It means the world to us that you wouldn’t go anywhere else, Michelle. Thanks again for trusting Meet Margo!

Claire, co-founder

Rated 5 out of 5 stars

Exceptional

Exceptionally easy to deal with, very accommodating and professional

January 9, 2026
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Reply from Meet Margo

Thank you for trusting Meet Margo.

Claire, co-founder

Rated 5 out of 5 stars

Katie was great as always

Katie was great as always, she’s helped with my mortgage for years. This time I had a few potential options and she was patient and helpful in giving me the info I needed to make the best choice. Thank you so much!

April 1, 2026
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Reply from Meet Margo

Making sure you feel informed and confident in your decision is exactly what we’re here for. Thanks again for your kind words, Alice – we’re always here whenever you need us.

Rated 5 out of 5 stars

Excellent!

Couldn’t thank Katie enough for her help, answering all the questions I had and looking for us the best deal possible. No negatives to our experience, so thank you

April 1, 2026
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Reply from Meet Margo

Thank you so much for your lovely feedback, Rosie.

It means a lot to hear you had such a positive experience. Thanks again for trusting Meet Margo!

Rated 5 out of 5 stars

Helpful and patient team

Helpful and patient team who are happy to talk you through the process. They have made the application clear and easy to progress.

March 31, 2026
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Reply from Meet Margo

We’re really glad the team could support you and make the process feel clear and easy to move through – that’s exactly what we aim for.

Claire, co-founder

Rated 5 out of 5 stars

Superb experience

Katie Crosby was my mortgage advisor, and you could not get better than her. My mortgage offer was issued within days! She’s has helped me and my family get my dream home and I’ll be forever grateful, everybody else in the team I dealt with were also amazing, thank you all ❤️

March 27, 2026
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Reply from Meet Margo

We’ll be sure to share this with Katie and the wider team, Lauren. It really means a lot to us that you trusted us to be part of such an important moment.

Wishing you all the best in your new home.

Claire, co-founder

Rated 5 out of 5 stars

Quick, responsive and all round great

Meet Margo made getting a mortgage super easy! This is the second time we have worked with Katie and it has all been really smooth and simple again. Katie quickly reviewed all our finances and made suggestions for how to get what we needed and then Helen kept us updated of progress after that and was in frequent contact. Thanks both so much! We'll be coming back again next time without a doubt.

March 27, 2026
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Reply from Meet Margo

Thanks for trusting us, Annie. We’re so pleased to hear everything felt smooth and straightforward. It really means a lot that you’ll be coming back to us again.

Claire, co-founder

Rated 5 out of 5 stars

My experience from my first initial…

My experience from my first initial enquiry through to mortgage offer has been amazing, quick responses to my queries and Jordan was great at keeping me informed of where everything was up to, especially when standard timescales recently changed ☺️

March 20, 2026
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Reply from Meet Margo

We’re so pleased to hear you had such a positive experience from start to finish, and that everything felt clear and responsive along the way.

We’ll be sure to pass this on to Jordan – he’ll be so glad to hear this, especially knowing he kept you well informed throughout.

Claire, co-founder

Rated 5 out of 5 stars

Lovely people to deal with!

Lovely people to deal with. Jordan was very helpful and worked hard to get us an offer.

March 20, 2026
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Reply from Meet Margo

Thanks again for trusting Meet Margo, and we’re always here whenever you need us.

Rated 5 out of 5 stars

I’ve used Meet Margot a few times for…

I’ve used Meet Margot a few times for mortgage renewals, and on this occasion due to moving house. Always feel like I’m in safest hands and so supported. Thanks to Anny and Paige for making moving house feel way less stressful!

March 20, 2026
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Reply from Meet Margo

Thank you so much for coming back to us again, Sian. We’ll be sure to pass this on to Anny and Paige – they’ll be so pleased to hear this. Wishing you all the best in your new home.

Claire, co-founder

Rated 5 out of 5 stars

Great service provided from Katie and…

Great service provided from Katie and Paige sorting my new mortgage

Followed the process through to completion with constant updates

Highly recommend

March 17, 2026
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Reply from Meet Margo

Things we love to hear, Alex. Thanks for taking the time to tell us how we did. And big thanks for the recommendation too.

Matt, co-founder

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