Meet Margo Reviews 435

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often highlighting their ability to simplify complex processes and provide clear, jargon-free explanations. The service is frequently described as outstanding, with many appreciating the efficiency, attentiveness, and personalized support received throughout their mortgage or insurance journeys. Reviewers also commend the quick response times and proactive communication, which significantly reduces stress and ensures a smooth user experience. However, some people were dissatisfied with the service, noting slow responses and a feeling that their situation wasn't thoroughly investigated, ultimately leading them to seek assistance elsewhere.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, with many reviewers highly recommending the company for its... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and support from... See more

Response time

Consumers find response times to be positive, with many reviewers praising the quick and efficient... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting an amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meet Margo was fantastic! We were confused on what to do with our mortgage due to multiple complexities with changing careers, house on the market and maternity leave. After one call with Miranda expl... See more

Company replied

Rated 5 out of 5 stars

Totally recommend Meet Margo, Katie Crosby and Paige Waugh so helpful on the mortgage advice element. Joe Millard and Becky McGinlay have been so helpful sorting out life insurance and a Will for m... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it has been to deal with Katie, Jordan and the team - firstly during our remortgage and again when looking for our next home/mortgage. They are efficient, patient and understanding, e... See more

Company replied

Rated 5 out of 5 stars

If you need a new mortgage, renewal or some advice, I couldn’t recommend anyone else. They are super helpful, knowledgeable and really ensure the whole process is simple. A special thanks to Katie w... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Broker
  4. Non-Bank Financial Service
  5. Property Investment

About Meet Margo

Written by the company

Our mission is to reshape mortgage advice in a way that helps more women feel at home with their home finances.

We offer mortgages, insurance and wills, and our advice is always FREE to access because lenders pay us a procuration fee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

435 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Lucinda offered clear & concise answers to all my questions during the process, whilst also offering re-assurance. As a first time, self-employed buyer this meant a great deal. Would highly recommend Meet Margo thus far.

November 21, 2025
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Reply from Meet Margo

We know buying your first home, especially when you’re self-employed, can feel like a lot, so it’s great to hear Lucinda helped make things clearer and less stressful.

We’ll make sure she sees your kind words. And we’re cheering you on for the rest of the journey!

Matt
cofounder

Rated 5 out of 5 stars

Perfect for people who don’t really understand the mortgage process 🥰

As a 20 year old first time buyer, I honestly didn’t know what to expect when I started this journey — I didn’t even realise how essential a mortgage advisor was until I walked into Meet Margot. From day one, Miranda and the team made everything feel so much less scary.

I came in with worries about my credit, my debts, and the affordability side of things, and Miranda genuinely helped calm every fear I had. She was patient, reassuring, and always explained things in a way I could actually understand. When my initial lender unexpectedly declined me due to credit scoring, I was terrified — but before I even had a chance to panic, Miranda had already found a new lender and moved the entire application forward without me needing to chase. That alone meant so much.

Throughout the whole process, she kept me updated regularly, answered every single question (and I ask a LOT!), and never made me feel like I was being annoying or pestering. As someone who overthinks and likes constant reassurance, that level of patience and communication was everything.

The only small thing I struggled with was that my estate agent mentioned they weren’t receiving updates from my broker’s side. On my end, I was getting quick and consistent communication, so I’m not sure what caused the gap. But personally, the service I received from Meet Margot was truly proactive and reliable.

Overall, I’m so grateful. My mortgage offer has now been issued, the process has moved smoothly, and I genuinely feel supported every step of the way. I would definitely recommend Meet Margot, especially to young buyers who need clear guidance and a team that genuinely cares.

Thank you again to Miranda and Jordan — you’ve made this such a positive experience for me.

November 21, 2025
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Reply from Meet Margo

Rhoda, we're so pleased to hear how supported you felt throughout the process, and we’ll be sure to pass your lovely feedback on to Miranda and Jordan.

On the estate agent side, our responsibility is to keep you fully updated as our client. We’re more than happy to update your agent too, we just need your permission first, as data protection rules mean we can’t share your information without your say-so.

Wishing you all the luck and happiness in this exciting new chapter.

Claire Towe
cofounder

Rated 5 out of 5 stars

Highly recommended

I’ve used Meet Margo twice now, first time to sort out remortgaging. They were so helpful and efficient and excellent at communicating and keeping me updated. Mortgage fixed now for two years but I know they will remind me when it’s time to renew. Would highly recommend.

November 17, 2025
Unprompted review
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Reply from Meet Margo

Thank you so much for your lovely review, Susan. It means a lot that you’ve trusted us for a second time. We’ll be in touch well ahead of your renewal so you’re never left guessing or chasing.

Claire Towe
cofounder

Rated 5 out of 5 stars

Reliable, communicative, deliver on promises

I’ve used Meet Margo a couple of times, now: both to remortgage our current property last year, and to sort the porting of the mortgage for our next move. They’re excellent; good at what they do, always with our best interests at heart, and communicative from start to finish. Meet Margo will always be our first port of call for mortgage advice, and I wouldn't hesitate to recommend them to others.

November 3, 2025
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Reply from Meet Margo

We really appreciate your feedback (and the repeat business!). It's wonderful to hear you’ve felt supported from start to finish. Wishing you all the best with your move.

Claire, cofounder

Rated 5 out of 5 stars

Joe and Becky

Joe and Becky were a great help in finding us a life insurance policy. Joe talked us through all the options and explained each clearly. Both were very easy to contact and always responded quickly😀

October 30, 2025
Unprompted review
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Reply from Meet Margo

Thank you for the feedback, Olivia! We’re so happy Joe and Becky helped you find the right cover and kept things clear and stress-free along the way.

Claire, cofounder

Rated 5 out of 5 stars

Highly recommend

Fantastic advisors. We were told that we’d be unable to get a mortgage due to previous credit issues but they were really helpful and had no issues. Really efficient and quick communication.

October 22, 2025
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Reply from Meet Margo

Thank you for your feedback, Briony! We’re delighted the team could guide you through and make everything smooth and efficient, and open a door that once felt shut.

Claire, cofounder
Meet Margo

Rated 5 out of 5 stars

A truly positive and supportive experience

A truly positive and supportive experience. I heard about Meet Margo through a divorce podcast by Stowe. Navigating a divorce was fraught enough without the stress of approaching banks for a mortgage and justifying my future financial position for affordability. My Meet Margo advisor Lucinda offered a truly personal service, that was supportive and collaborative. Offering sound advice, reassurance and removing that added layer of stress. I found all my contact with Meet Margo from Matt at the top down to be really friendly and efficient. I'll be using their service again. Highly recommend.

October 22, 2025
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Reply from Meet Margo

Thank you for your lovely feedback, Katrina. We know navigating a mortgage through divorce can feel daunting, so it’s wonderful to hear Lucinda and the team made things easier and stress-free for you. We truly appreciate the recommendation.

All the best for this next chapter.
Claire, cofounder

Rated 5 out of 5 stars

Life Insurance with Joe and Becky

Joe and Becky were amazing at helping us get a life instance policy in place. Joe walked us through all the options and tailored everything towards what we wanted. When we decided to go ahead Becky was very quick at the application and the communication between Becky, Joe and ourselves was so clear and quick. I couldn’t recommend Meet Margo enough!

October 15, 2025
Unprompted review
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Reply from Meet Margo

Thank you, Tasha! We’re so happy Joe and Becky could take the stress out of sorting your life cover and keep everything simple and transparent.

Best wishes
Claire, cofounder

Rated 5 out of 5 stars

Excellent service throughout the…

Excellent service throughout the process. I was kept up to date every step of the way.

October 8, 2025
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Reply from Meet Margo

We really appreciate your feedback! It’s great to hear you felt kept in the loop every step of the way.

Best wishes
Claire, cofounder

Rated 5 out of 5 stars

I can’t recommend Meet Margo enough

I can’t recommend Meet Margo enough, especially Anny, who’s been brilliant throughout my mortgage process. She explained everything clearly, helped me understand my options, and was so patient and lovely to deal with.

Thank you, Anny & Meet Margo

October 9, 2025
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Reply from Meet Margo

You are so welcome, Catherine. We'll be sure to pass on your kind words to our adviser, Anny.

Best wishes
Claire,
Cofounder Meet Margo

Rated 5 out of 5 stars

One less stress!

Miranda and Paige were so helpful with our journey as first time buyers, always super speedy to respond and answer all the questions we threw at them. Couldn’t recommend enough, it was the one part of the house buying process we didn't have to worry about at all.

September 30, 2025
Unprompted review
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Reply from Meet Margo

We’re so happy to hear this! Buying your first home can feel overwhelming, so it’s great to know Miranda and Paige helped make it one less thing to worry about. Congratulations on your new place.

Best wishes
Claire, cofounder

Rated 5 out of 5 stars

Five star support - going above and beyond!

The Meet Margo team went above and beyond in providing support to help me secure a mortgage. They guided me through the process, providing expert advice, reassurance and helped problem solve at every turn. This was all while being available whenever I needed and being friendly and approachable. They took the time to really know me as a person, to understand my needs and to provide support based on that. I can’t thank the team enough for everything!

November 30, 2024
Unprompted review
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Reply from Meet Margo

Thank you so much for your lovely words, Seona. We’re so glad we could be part of your journey and make the process feel a little easier. Wishing you every happiness in your new home 🏡

Claire, cofounder
Meet Margo

Rated 5 out of 5 stars

Fab service

We have used Meet Margo twice. They’ve been great from start to finish. We took out life insurance and then remortgaged with them and got a free will as well. Would highly recommend!

July 24, 2025
Unprompted review
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Reply from Meet Margo

Thank you so much for coming back to us, Siwan. We appreciate any recommendations you send our way.

Claire, cofounder
Meet Margo

Rated 5 out of 5 stars

Definitely recommend

Followed Meet Margo for a while on socials and found them to be very informative and transparent so decided to use them when my deal came up for renewal.
I received good advice from the advisor Miranda and it was all straightforward. Apart from the advice as it was so simple, I mainly interacted with Paige.
Paige was the case manager and was absolutely fantastic, always on hand to answer any questions I had. Chasing up the solicitors and lender to make sure everything went smoothly and completed on time. Thanks Paige!

September 30, 2025
Unprompted review
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Reply from Meet Margo

Thank you so much for choosing us after following along on socials, Jen. Miranda and Paige are a fantastic duo, and we’ll be sure to share your kind words with them both.

Claire, cofounder
Meet Margo

Rated 5 out of 5 stars

Brilliant

Thank you to Lucinda, Katie and Matt for a really efficient and supportive service- highly recommend

October 8, 2025
Unprompted review
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Reply from Meet Margo

You're so welcome, Ciara. We're delighted the team could support you and we really appreciate the recommendation; it means a lot to the whole team.

Claire, cofounder
Meet Margo

Rated 5 out of 5 stars

Meet Margo was fantastic

Meet Margo was fantastic! We were confused on what to do with our mortgage due to multiple complexities with changing careers, house on the market and maternity leave. After one call with Miranda explaining the situation she took on the complications and was able to find a product that worked for us. She made it easy and also saved us money. Feels like a weighted lifted knowing that each time we need to renew are mortgage Meet Margo will be able to handle it for us, no matter the complexity.

October 1, 2025
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Reply from Meet Margo

Thank you so much for your kind words! We’re so pleased to hear that Miranda was able to make sense of a tricky situation and find the right solution for you; that’s exactly what we’re here for. We’ll make sure Miranda sees your message... she’ll be delighted!

Wishing you all the best with the next chapter in your home journey.

Claire, cofounder
Meet Margo

Rated 5 out of 5 stars

I have used Katie Crosby a few times…

I have used Katie Crosby a few times now for my mortgage and she is simply brilliant 🤩
She is very clear and makes the whole process an easy one in a complicated world of mortgages!
Thank you so much Katie as always and will be back again in a few years time ⭐️

October 1, 2025
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Reply from Meet Margo

Thank you so much for your lovely review about Katie and for coming back to us again... it means the world!

Claire, cofounder
Meet Margo

Rated 5 out of 5 stars

Any was great

Any was great. She was responsive and understood what we were after and our budget

September 24, 2025
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Reply from Meet Margo

We’re really pleased to hear that Anny understood exactly what you were looking for and helped you stay within budget. We’ll be sure to pass on your lovely feedback to her.

Claire, cofounder
Meet Margo

Rated 5 out of 5 stars

Amazing Support

Finally completed our mortgage, and 100% would recommend Meet Margo, we had paige till the end of the process and can honestly say she was like our little cheerleader throughout, it hit several walls due to the sellers solicitor being incompetent and Paige was still there in the background sending emails and supporting the process, loved the communication and dedication shown throughout , Thankyou !

September 11, 2025
Unprompted review
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Reply from Meet Margo

Thank you so much for your kind words. We’re delighted to hear that Paige was there cheering you on and keeping things moving, even when challenges popped up along the way. She’ll be so happy to read this.

Claire, cofounder
Meet Margo

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