Meet Margo Reviews 435

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often highlighting their ability to simplify complex processes and provide clear, jargon-free explanations. The service is frequently described as outstanding, with many appreciating the efficiency, attentiveness, and personalized support received throughout their mortgage or insurance journeys. Reviewers also commend the quick response times and proactive communication, which significantly reduces stress and ensures a smooth user experience. However, some people were dissatisfied with the service, noting slow responses and a feeling that their situation wasn't thoroughly investigated, ultimately leading them to seek assistance elsewhere.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, with many reviewers highly recommending the company for its... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and support from... See more

Response time

Consumers find response times to be positive, with many reviewers praising the quick and efficient... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting an amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meet Margo was fantastic! We were confused on what to do with our mortgage due to multiple complexities with changing careers, house on the market and maternity leave. After one call with Miranda expl... See more

Company replied

Rated 5 out of 5 stars

Totally recommend Meet Margo, Katie Crosby and Paige Waugh so helpful on the mortgage advice element. Joe Millard and Becky McGinlay have been so helpful sorting out life insurance and a Will for m... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it has been to deal with Katie, Jordan and the team - firstly during our remortgage and again when looking for our next home/mortgage. They are efficient, patient and understanding, e... See more

Company replied

Rated 5 out of 5 stars

If you need a new mortgage, renewal or some advice, I couldn’t recommend anyone else. They are super helpful, knowledgeable and really ensure the whole process is simple. A special thanks to Katie w... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Broker
  4. Non-Bank Financial Service
  5. Property Investment

About Meet Margo

Written by the company

Our mission is to reshape mortgage advice in a way that helps more women feel at home with their home finances.

We offer mortgages, insurance and wills, and our advice is always FREE to access because lenders pay us a procuration fee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

435 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent communication throughout

I was recommended the company by a friend. They were extremely efficient, communicated effectively and i could not recommend a better team of people to assist with my mortgage requirements. Very happy with the service they provided. I will certainly us again and recommend to anyone who would like a mortgage.

July 18, 2025
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Reply from Meet Margo

Thanks so much for your kind words and for trusting us on your friend’s recommendation! We’re so glad you had a great experience, and we’d be absolutely delighted to help you again in the future.

Best
Claire (cofounder at Meet Margo)

Rated 5 out of 5 stars

5*, Can’t recommend them enough….

Meet Margo was recommended to me by a friend and I'm so pleased we went ahead and put in a query, Miranda and Paige have been amazing, very prompt and thorough in all their communications! Miranda has managed to secure us a deal and give us our financial freedom back! Would 100% recommended and wouldn’t hesitate to use them again!

July 17, 2025
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Reply from Meet Margo

We're so happy you reached out, Danielle. And even happier that Miranda and Paige were able to support you so well. Securing a deal that gives you your financial freedom back is exactly what we love to hear. Appreciate the recommendation!

Best
Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

Amazing service

Meet Margo are so easy to work with, they explain everything so well and kept me updated with the whole process. Miranda and Jordan were amazing from start to finish - highly recommeded!

July 14, 2025
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Reply from Meet Margo

Thanks so much for the lovely review, Susan. Miranda and Jordan will be chuffed to know they made such a positive difference. We appreciate the recommendation!

Best
Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

Fantastic

From start to finish Miranda and Paige were at the end of an email or phone call anytime and really put us at ease through the whole process

July 8, 2025
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Reply from Meet Margo

Thank you so much for your kind words, Ami! We’re so glad Miranda and Paige were able to be there for you every step of the way.

Best
Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

Great from Katie

Great from Katie

July 4, 2025
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Reply from Meet Margo

Great news, we'll be sure to pass that on to Katie. Thank you for using Meet Margo.

Best
Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

Would recommend Meet Margo and…

Would recommend Meet Margo and particularly Miranda's services.

We were arranging a remortage and found her really helpful and informative about current rates and the mortgage market over the next few months. She helped us to secure the lowest rate.

July 3, 2025
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Reply from Meet Margo

Thanks so much for your lovely review, Nina. We’re so pleased to hear Miranda was able to support you through your remortgage and help secure the best rate.

Best
Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

Katie was very pleasant and friendly

Katie was very pleasant and friendly, gave me great advice and explained every aspect of my mortgage, highly recommended.

June 30, 2025
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Reply from Meet Margo

Thanks for taking the time to review your experience with Meet Margo. We'll be sure to share this feedback with Katie.

Best wishes
Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

Excellent service....

Excellent service from the beginning of the process to the end. Very responsive and brilliant comms from the entire Meet Margo team.

July 1, 2025
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Reply from Meet Margo

We're so pleased to hear you had a great experience from start to finish. The team will be chuffed to know their communication and support made a difference.

All the best

Claire
(co-founder at Meet Margo)

Rated 5 out of 5 stars

This was the second time we used Meet…

This was the second time we used Meet Margo for our mortgage renewal and yet again they surprised us with the smoothness of the process. There is no chasing for an update, very proactive approach, hassle free renewal and kindness of everyone in the team - what more could you ask for? We highly recommend Meet Margo and their services.

July 1, 2025
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Reply from Meet Margo

Joanna & Neil, it means the world that you’ve chosen Meet Margo again! We're so glad to hear our team’s kindness and proactive approach stood out. Your recommendation means a lot. We're here when you need us.

Best wishes

Claire
Cofounder at Meet Margo

Rated 5 out of 5 stars

Loyal customers

We got our mortgage and life insurance with Matt back in 2021 and then moved over to the Meet Margo team when it was time for us to remortgage in 2023. We have always had a great experience with the team at Meet Margo. They are always very responsive and supportive and very helpful whenever we have questions or queries regarding our mortgage. We will continue to use them as they make the process so straightforward! Thanks again! Nigel and Samantha Mallon

July 1, 2025
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Reply from Meet Margo

Thank you so much, Samantha! It’s been a pleasure supporting you and Nigel over the years - from your first mortgage with Matt to your remortgage with Meet Margo.

Thanks a mill,

Claire
cofounder at Meet Margo

Rated 5 out of 5 stars

Katie Crosby has been very helpful

Katie Crosby has been very helpful!
Always there any day anytime, to answer any question!
Thank you so much! X

June 13, 2025
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Reply from Meet Margo

Katie will be over the moon to hear this. We really appreciate you taking the time to leave a review.

Best wishes

Claire
Cofounder at Meet Margo

Rated 5 out of 5 stars

Excellent experience

Very good experience with Meet Margo. They gave me all the information I needed right from the start, and were very quick at getting back in touch. I had all the mortgage options laid out in front of me and had everything explained to make it as stress free and easy as possible.
The same goes for getting life and building insurance. Would definitely recommend.

June 13, 2025
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Reply from Meet Margo

Thank you so much for your kind words! It's great to know the team could support you with both your mortgage and insurance. Thanks again for the recommendation. It means a lot.

Best wishes
Claire
cofounder at Meet Margo

Rated 5 out of 5 stars

The team were really helpful

The team were really helpful, navigating through hiccups and keeping me informed throughout the process

June 12, 2025
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Reply from Meet Margo

We know things don’t always go to plan, so we’re really glad the team could help guide you through and keep you informed throughout.

Best wishes
Claire
cofounder at Meet Margo

Rated 5 out of 5 stars

Highly Recommend!

We would highly recommend Katie! She listened to everything we were concerned about and explained the different options for our circumstances. She advised on overall product costs not just 'the cheapest' option to help us make the right informed decision. Thanks Katie, we'll see you for our remortgage in 2 years!

May 1, 2025
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Reply from Meet Margo

Jade, we're delighted to hear that Katie took the time to understand your concerns and helped guide you to the best option for your needs—not just the cheapest. Thanks again for choosing Meet Margo. See you in two years :)

Best wishes
Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

I recommend Meet Margo to everyone

I should have left this review months ago! We had a brilliant experience with Meet Margo and I cannot thank Miranda enough. I now recommend Meet Margo to everyone.

December 13, 2024
Unprompted review
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Reply from Meet Margo

Amy, it's official you're one of our MM cheerleaders! Thank you for taking the time to leave this review. Your recommendation means everything to us, and we’re so grateful to have your support.

Best wishes
Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

Mortgage Renewal

From the beginning of our remortgage experience, the Meet Margo team were exceptional. Dan our broker was wonderful and really took the time to listen to our needs regarding our next mortgage, and really worked hard to get us a great rate. The process to initiation of our new mortgage was smooth and we were informed of every step along the way. We will definitely be using Meet Margo for our renewal in 5 years and can’t thank the team enough for their help. Thank you!

April 1, 2025
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Reply from Meet Margo

Thank you so much for your wonderful feedback! We look forward to supporting you again in five years’ time. Thanks again for choosing Meet Margo.

Best wishes
Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

The most amazing experience

I’m incredibly grateful to both Miranda and Paige for all their help and support throughout my mortgage process. From start to finish, they were professional, attentive, and kind—making what could have been a stressful experience feel smooth and manageable.

After our mortgage application was submitted we faced some challenges and Paige was truly amazing. She handled every challenge that came our way with calm determination, always staying one step ahead. Her responsiveness, persistence, and ability to chase things and people when needed was nothing short of impressive. She kept everything moving, kept me informed, and made me feel completely supported the entire way through.

Both Miranda and Paige made this process feel personal, not transactional—and that meant the world to me. I couldn’t be more thankful for their help and highly recommend Meet Margo to anyone looking for outstanding mortgage support.

May 15, 2025
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Reply from Meet Margo

Thank you so much for taking the time to share this, Denisa. We know how stressful the mortgage process can be at times, so hearing that you felt calm, informed, and looked after means everything to us. Thank you again for the recommendation - we’re so glad we could be part of your journey.

Best wishes

Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

Amazing

What an amazing company from start to finish they went above and beyond can not thank Miranda enough she was there all the step of the way answering all my questions and there was a lot!
Thankyou so much

May 13, 2025
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Reply from Meet Margo

Thank you so much for your kind words! Miranda will be thrilled to know she made such a difference. There’s no such thing as too many questions here, and we’re just glad we could be there to help.

Best wishes
Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

Paige and Dan were great their mortgage…

Paige and Dan were great their mortgage experience was outstanding! They were always available, answered every question promptly, and stayed in constant contact throughout the process. Their support made everything stress free and smooth. It truly felt like they were with us every step of the way. Highly recommend for anyone needing reliable mortgage guidance!

May 12, 2025
Unprompted review
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Reply from Meet Margo

Thank you so much for your lovely feedback. Knowing you felt guided every step of the way means a lot to us. We really appreciate the recommendation and wish you all the best in your new chapter.

Best wishes

Claire
(cofounder at Meet Margo)

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