Got in touch with this company for tiles which their website said they had in stock. Called multiple times with no answer, when we did get through we were told that next day delivery would be possible... See more
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No after sales service. We’ve bought a shower from mega bathrooms around November last year (advertised as life time guaranty), unfortunately after 3 months, the shower head intermittently leaks in th... See more
Company replied
I would highly suggest avoiding mega bathrooms, order placed 22/01/25 with express shipping option paid for over 2 weeks later 30+ attempts to call and a ridiculous amount of unanswered emails they is... See more
Ordered a toilet. Order confirmation said the item wasn't in stock. Called immediately to cancel as I wanted it the next couple of days. . The person who answered seemed to be a family member not inv... See more
Company replied
Company details
Written by the company
Mega Bathrooms is the bathroom suite and bathroom accessories online shop of our family run business. We have two shops one based in Manchester and one in Liverpool. Established in 2011 in Manchester, we supply bathrooms, plumbing and heating supplies. We offer our products with the best value for the money spent.
Contact info
Manchester, United Kingdom
- 01617103175
- info@megabathrooms.com
- megabathrooms.com
1.5
Bad
121 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service.
July 22, 2020
Unprompted review
Reply from Mega Bathrooms
Hi, Thank you for taking the time to review our service and company. We are happy we could provide you with excellent customer service along with good products.
Kind Regards, Billy
Good shopping experience
Ordered a shower bath, arrived when expected and the bath and shower screen are good quality. A good shopping experience
July 21, 2020
Unprompted review
Reply from Mega Bathrooms
Hi Debbie, Thank you for taking the time to review our service and company. We're glad you're happy with the quality of the products you have ordered and that we were able to deliver on time and provide a good shopping experience. Hope to see you again!
Kind Regards, Billy
Excellent service
Excellent service. Very knowledgable member of staff, very easy to deal with and extremely helpful
July 15, 2020
Unprompted review
Reply from Mega Bathrooms
Hi Hannah, Thank you for taking the time to review our company and level of service you received. I'm glad we could provide good quality of service/communication with as much product knowledge you needed to help you make your order. we look forward to seeing you in the future for all your bathroom needs.
Kind Regards, Billy
By helpful and delivery was done quite…
By helpful and delivery was done quite speedily. Waiting to have the new toilet installed to form an opinion on the actual product. Great service.
July 15, 2020
Unprompted review
Reply from Mega Bathrooms
Hello Mr Talal, Thank you for taking the time to review our company and level of service you received. Were glad we could provide good quality of service/and quick delivery. we hope to hear from you when everything is installed.
Kind Regards, CS
Reply from Mega Bathrooms
Hello, Thank you for taking the time to review our company and level of service you received. Were glad we could provide good quality of service/communication and customer support.
Kind Regards, CS
Communications were good
Communications were good, and delivery time excellent
July 4, 2020
Unprompted review
Reply from Mega Bathrooms
Hello, Thank you for taking the time to review our company and level of service you received. It is good to know you are happy with the quality of service/communication provided and we were able to Deliver on time.
kind Regards, CS
Recieved my creavit combined…
Recieved my creavit combined bidet/toilet seat on time and good quailty
June 14, 2020
Unprompted review
Reply from Mega Bathrooms
Hi, thank you for taking the time to review our service and product you have received. It is good to know you are happy with the quality of the toilet seat and how quickly it was delivered.
kind Regards, Billy
Good products at very competitive…
Good products at very competitive prices plus excellent customer service (Aidan).
June 10, 2020
Unprompted review
Reply from Mega Bathrooms
Hello, Thank you for taking the time to review our company and level of service you received. We try to Provide you with the best quality at a competitive price. we are happy to hear our customer service provided was at a high standard.
Kind Regard, Billy
Excellent value for money and delivery…
Excellent value for money and delivery was quick. Definitely recommend
June 8, 2020
Unprompted review
Reply from Mega Bathrooms
Hello, Thank you for taking the time to review our company and level of service you received. We try to Provide you with the best quality for a good price. we are happy we were able to succeed in providing quick delivery in this difficult time.
Kind Regard, Billy
Got the goods (grout) eventually…
Got the goods (grout) eventually despite covid
There was a bit of communication error on their side ( they thought they had shipped, but hadn't)
Got an apology email though when shipment confirmed
Good in the end
June 8, 2020
Unprompted review
Reply from Mega Bathrooms
Hi, Thank you for your feedback. On this occasion the item was shipped and sent to the collection point where the courier failed to collect therefore delaying the shipment. we are happy you received the item in the end and hope there wasn't much delay. Apologies for the inconvenience this may have caused. Thank you
Kind regards, Billy
Best product I've ever used
Best product I've ever used! Did the job perfectly.
May 18, 2020
Unprompted review
Reply from Mega Bathrooms
Hello, Thank you for taking the time to review our company and level of service you received. We try to Provide you with the best quality for a good price. we are happy we were able to fulfill expectations and that our product was perfect for your job.
Kind Regard, Billy
Reply from Mega Bathrooms
Hello, Thank you for taking the time to review our company and level of service you received. We try to Provide you with the best quality for a good price. We Aim to deliver orders within the given timeframe to avoid disappointment whilst providing updates so deliveries are done on time.
Kind Regard, Billy
Ordered one day and it was here the…
Ordered one day and it was here the next day brilliant
May 17, 2020
Unprompted review
Reply from Mega Bathrooms
Hello, Thank you for taking the time to review our company and level of service you received. We Aim to deliver orders within the given timeframe to avoid disappointment as qucikly as possible.
Kind Regard, Billy
Thank you only a bag of specialist…
Thank you only a bag of specialist grout but arrived promptly
May 15, 2020
Unprompted review
Reply from Mega Bathrooms
Hello, Thank you for taking the time to review our company and level of service you received. However big or small the order we will provide the best!
delivered on time and good vale for…
delivered on time and good vale for money well updated on delivery
May 12, 2020
Unprompted review
Reply from Mega Bathrooms
Hello Adam, Thank you for taking the time to review our company and level of service you received. We try to Provide you with the best quality for a good price. We Aim to deliver orders within the given timeframe to avoid disappointment whilst providing updates so you are available upon arrival. On this occasion we are happy we were able to fulfill all expectations.
Kind Regard, Billy
Competitive price for grout & quick…
Competitive price for grout & quick delivery.
May 10, 2020
Unprompted review
Reply from Mega Bathrooms
Hi, Thank you for your review. We're glad you're happy with the service provided and the prices of the product. We try to list them at the best and affordable price than any other company whilst providing you with quick delivery.
Kind Regard, Billy
Colour of grout didn't really match…
Colour of grout didn't really match what was on web site, but other than that good service.
May 9, 2020
Unprompted review
Reply from Mega Bathrooms
Hi, Thank you for your review. were glad we could provide you with good service. Regarding the product all of our grout that is listed on the website matches what we have. So far we've not had any issues regarding the colours not matching but this will be taken into account and reviewed. Thank you
Kind Regard, Billy
Bathroom products
Hi,
Products I try to order online says phone the mega bathroom, so call and spoke to one of the staff regarding products and he said will call me back in 5 minutes then within few minutes called me to confirm the products is in stock and that I can order it.
Excellent service.
Thanks
May 8, 2020
Unprompted review
Reply from Mega Bathrooms
Hi, Thank you for your review. We're glad you're happy with the service provided and your inquiry was dealt with and followed up with the time given by our staff.
Kind Regard, Billy
Straight forward transaction
Straight forward transaction. Well packed for delivery. Order summarised and checked before signature. Really pleased with the order.
May 4, 2020
Unprompted review
Reply from Mega Bathrooms
Hello Zahid, Thank you for taking the time to review our company and service we have provided you with. We pack our items in a secure manner so that nothing is missing or damaged. We have our drivers to take each item out and have it inspected upon delivery so there is no damages and that you are happy. Furthermore we are happy you are pleased with your order.
Kind Regards, Billy
Very quick, efficient, service.
Ordered a shower tray I need in a hurry during COVID19 lockdown. It cam within 24hrs. Great service.
May 4, 2020
Unprompted review
Reply from Mega Bathrooms
Hello Richard, Thank you for taking the time to review our company and service we have provided you with in this difficult time.
Kind Regards, Billy
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