Got in touch with this company for tiles which their website said they had in stock. Called multiple times with no answer, when we did get through we were told that next day delivery would be possible... See more
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No after sales service. We’ve bought a shower from mega bathrooms around November last year (advertised as life time guaranty), unfortunately after 3 months, the shower head intermittently leaks in th... See more
Company replied
I would highly suggest avoiding mega bathrooms, order placed 22/01/25 with express shipping option paid for over 2 weeks later 30+ attempts to call and a ridiculous amount of unanswered emails they is... See more
Ordered a toilet. Order confirmation said the item wasn't in stock. Called immediately to cancel as I wanted it the next couple of days. . The person who answered seemed to be a family member not inv... See more
Company replied
Company details
Written by the company
Mega Bathrooms is the bathroom suite and bathroom accessories online shop of our family run business. We have two shops one based in Manchester and one in Liverpool. Established in 2011 in Manchester, we supply bathrooms, plumbing and heating supplies. We offer our products with the best value for the money spent.
Contact info
Manchester, United Kingdom
- 01617103175
- info@megabathrooms.com
- megabathrooms.com
1.5
Bad
121 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Very good choice of products and friendly service
Very good choice of products, and when I had a phone query about which to choose it was answered quickly and helpfully. Product is all that was expected and after sales service friendly and helpful.
May 2, 2020
Unprompted review
Reply from Mega Bathrooms
Hello Brian, Thank you for taking the time to review our company and level of service you received. Before customers make a purchase we try our best to give each customer a high standard of information regarding the product(s) and providing you with the best quality for a good price. We are pleased to hear the products were as you expected and also thank you for the pictures you sent of your Bidet toilet which looks Great in your bathroom! Hope to see you again.
King regards, Billy
Reply from Mega Bathrooms
Hello Jamie, Thank you very much for taking the time to review our company and level of service you received. We strive to give our customers the fastest possible delivery and the very best quality products so they can complete their projects and enjoy the products! Thank you
Very happy I’ve ordered online this…
Very happy I’ve ordered online this guys send the items on time and not damaged at all good people to work with
April 28, 2020
Unprompted review
Reply from Mega Bathrooms
Hello, Thank you ever so much for taking the time to review our company and level of service you received. We aim to provide you with quality products which reach you in time for the job at hand. We hope to see you again. Thank you!
Very helpful and great service
April 26, 2020
Unprompted review
Reply from Mega Bathrooms
Hello Mitchell, Thank you ever so much for taking the time to review our company and level of service you received. Before customers make a purchase we try our best to give each customer a high standard of information regarding the product(s) and providing you with quality products for a good price. We hope to see you again. Thank you!
Grout was good but delivery was longer…
Grout was good but delivery was longer than anticipated.
April 21, 2020
Unprompted review
Reply from Mega Bathrooms
Hi, Deliveries to Belfast do take slightly longer than mainland UK and due to the current circumstances there can be delays. Thank you
Great service
April 16, 2020
Unprompted review
Reply from Mega Bathrooms
Hello Rachel, Thank you ever so much for taking the time to review our company and level of service you received. Stay Safe! Thank you
Excellent product at a competitive…
Excellent product at a competitive price and promptly received.
April 11, 2020
Unprompted review
Reply from Mega Bathrooms
Hello Neil, Thank you ever so much for taking the time to review our company and level of service you received. Were glad you are happy with the products and pricing with the delivery timing too! As a company that pride themselves on our reputation for excellence and attention to detail it is always fantastic to here when we have met a customers exceptions. Thank you and have a lovely day!
Kind Regards, Billy
Reply from Mega Bathrooms
Hello Graham, Thank you ever so much for taking the time to review our company and level of service you received. We try our best to give each customer a high standard of information regarding the product(s) before they make a purchase whilst providing you with quality products for a good price. Packed well to there are no damages and you receive your items with joy!
Kind Regards, Billy
Good experience
April 7, 2020
Unprompted review
Reply from Mega Bathrooms
Dear mrs. Eleanor, thank you ever so much for taking time out of your day to review your experience with our company. We are happy that you are satisfied with the level of care you have received. Have a lovely day!
Kind Regards
Good service and product was as…
Good service and product was as described
Delivery was a little slow but to be expected during these difficult times.
April 5, 2020
Unprompted review
Reply from Mega Bathrooms
Hi, were glad to hear you are happy with our service and the item was exactly as it appears in the description. These are very difficult times and due to this majority of the courier services have had disruptions. We do apologise you couldn't get it quicker. stay safe!
Kind Regards, Billy
Quality product BUT the posting and…
Quality product BUT the posting and packaging of £35 was very expensive
March 17, 2020
Unprompted review
Reply from Mega Bathrooms
Hi Mr Lord, thank you for your feedback. Please could you contact us and we will look into this for you to see if there are any faults. Quote your order reference so we can get your order details. Thank you
Kind Regards, Billy
I haven't received the item
I haven't received the item, even though I ordered it a number of weeks ago.
I've had no communication other than to say it shipped on Tuesday.
Very poor at keeping customers informed.
March 14, 2020
Unprompted review
Reply from Mega Bathrooms
Hi, we do apologise for any inconvenience caused. Contact information is used to arrange delivery day/time. Sometimes we are not able to get a hold of the customer and have to wait for a reply to make sure someone is available upon delivery.
Thank you
Lovely well-made product and excellent…
Lovely well-made product and excellent service
March 7, 2020
Unprompted review
Reply from Mega Bathrooms
Thank you for your feedback. were glad you're happy with the product and quality.
Reply from Mega Bathrooms
Always here to help with any inquiries. Thank you for your feedback
Good quality
Good quality, good price , fast delivery .good replacement
February 17, 2020
Unprompted review
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. We are pleased to know you are happy with the quality, price and delivery of your order. Thanks!
Kind Regards, CS
High seat bidet toilet seems good but…
High seat bidet toilet seems good but won't really know until plumber arrives in a few weeks to fit it.
Delivery (which we paid £35 for) was a bit awkward as we have a gravel drive and the delivery man said his trolley wouldn't wheel on gravel with heavy loads. It was not an option to leave the pallet on the pavement of our busy main road until my husband got home as it could have got damaged or stolen as well as blocking the entire footpath. So after much debating, he attempted to wheel it and it was ok. Once on the drive I cut the ties and found I could carry the toilet into the house, which raises the question as to why it was even delivered on a large heavy pallet that we now have to dispose of?
February 12, 2020
Unprompted review
Reply from Mega Bathrooms
Hi, hope you are well. Sorry to hear that delivery had some issues. The delivery charge is standard and you're never charged anything unreasonable.
The reason for sending items on a pallet and why the service is used is because Pallets are used for heavy items, large items or a collection of goods that are being shipped together. They also support the weight of the item(s) that are being sent then placed in to an appropriate shipping vehicle to get your goods to their destination securely.
Hope this helps. Thank you
Kind regards
Billy
Good speedy delivery
Good speedy delivery, good communication ,very good price. These taps are a good replacement , thanks 5 star+
February 7, 2020
Unprompted review
Reply from Mega Bathrooms
Thank you for taking the time to leave us feedback on Trust Pilot.
We are really glad that you are happy with the service you received from us and the items that you have purchased.
Kindest regards,
Billy
Waited an age for delivery
Waited an age for delivery, otherwise OK.
February 4, 2020
Unprompted review
Reply from Mega Bathrooms
Sorry to hear the delivery took longer than expected. sometimes couriers end up having issues either misplacing parcels or losing them etc. But we will definitely improve on this to provide quicker deliveries. Thank you for your feedback
Quick service and immediate refund on…
Quick service and immediate refund on one part of the order not required.
February 1, 2020
Unprompted review
Reply from Mega Bathrooms
Thank you stephen, hope to see you again.
I We need more suppliers like Mega Bathrooms
I am very impressed with the service I received from Mega Bathrooms. They were efficient on the Telephone, calling me back within a matter of minutes when I had a problem with my payment card. When they realised that I needed delivery urgently they were hugely helpful in getting the two WC's to my site the very next day. Bill with whom I spoke on the phone, actually delivered the items and spoke with the plumber to ensure he knew how to complete the installation. Bill and his colleagues were polite, efficient, and did more than they promised. I will certainly use Mega Bathrooms again and encourage any reader to do the same. We need more suppliers like Mega Bathrooms.
January 30, 2020
Unprompted review
Reply from Mega Bathrooms
Thank you for your feedback simon, it is greatly appreciated and we are glad that we were able to provide you with a great service and product information to get the best out of them. see you again in the future!
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