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Rated 1 out of 5 stars

Placed my order 11 days ago and I’ve emailed for tracking as it’s a split package but no one has gotten back to me, please if staff see this can you email me back? Parcel still not arrived!!! After a... See more

Rated 4 out of 5 stars

Order 323931 23-Jan-23 No email confirmation. Order awaiting fulfilment. Have sent internal message 25-Jan-23 09:24 asking to confirm when I can expect delivery. Can you please provide an up... See more

Company replied

Rated 5 out of 5 stars

I placed an order on the 2nd December, Ricco emailed regularly to let his customers know the current business situation, and true to his word my order arrived, yes it was quite late but I was kept inf... See more

Company replied

Rated 1 out of 5 stars

Have used this company many times over recent years and have never had a problem.. order always received within a few days. But placed an order on march 6th, still nothing.. no reply to 4 emails no... See more

Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler
  3. Health and Beauty Shop

Written by the company

MEGATAN is Europe's #1 supplier of the highest grade of Melanotan 2 tanning injections, but unlike other greedy competitors will not charge you a premium...


Contact info

2.7

Poor

TrustScore 2.5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered last Thursday (1st class…

I ordered last Thursday (1st class Royal Mail) marked as shipped on same day.. it is now Tuesday with no sign of parcel. Unable to track number with Royal Mail. Company email does not work.. scam or what?

November 2, 2021
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi, We have had a terrible run of bad luck with Royal Mail, who are well known for making mistakes or losing packages, they lose millions of parcels and/or letters every year.... You are accusing us of being a scam and this is not true!!

Rated 5 out of 5 stars

I wrote a review a few days ago but I…

I wrote a review a few days ago but I just wanted to change that. After writing my review mega tan got in touch very quickly and resolved the issue very quickly also. It wasn’t their fault that I had not received my order, it was Royal Mail. Ricco was very helpful and got my parcel delivered special delivery so I received it next day and I already know the products are amazing as I have used them before! This is the only time I’ve had a problem with this company and it was rectified with brilliant customer service.

October 26, 2021
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Can not rate this company enough, I previously ordered a vial with the addition of B12 due to suffering with anaemia and it came very prompt with excellent customer service throughout. I since lost my vial on holiday and asked if they sold the B12 individually. I opened my messenger today to see that they had kindly resent my order as a good will gesture. This is above and beyond of what I expected and I can’t thank them enough. I would highly recommend the service due to a consistent high level of customer service and consideration.

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Megatan is the best brand for tanning…

Megatan is the best brand for tanning injection. If you are looking for a tan without any side effects then I would highly recommend Megatan. Here, you can get an immediate and natural tan. So, you should go for it.

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

I have used megatan on and off for…

I have used megatan on and off for years and had already placed my order with megatan when I heard about the bad reviews on here and I had recommended them to someone who had also placed a order the day before me. So I emailed megatan with my concerns they emailed me straight back reassuring me and true to there word my order arrived today and my friends arrived last Saturday. There is something on there website explaining that they had been having issues with delivery's but they are now back up and running.i order on a Friday and recieved my delivery on the following Wednesday my friend ordered on a Thursday and her delivery arrived on the following Saturday. I have noticed the peptide is a plain bottle with no label all my previous orders the bottle has had a label on I hope its the same quality as I have received from megatan before I will leave another review on my results..but as far as delivery issues I have had none and would use them again

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing *****

Absolutely fantastic company and wouldn't use anyone eles for my tanning needs. Have tried both injections and drops and have had good results. Deliveries always arrive with in expected time and couldn't be happier with my results

September 14, 2021
Unprompted review
Rated 4 out of 5 stars

Nasals are best I’ve tried and the…

Nasals are best I’ve tried and the price is the most competitive. I have literally got a tan after 2 days usage and one sun bed session.
I am awaiting some drops that I can’t wait to try!
Beth is super helpful and polite, as I too was concerned about delivery but I didn’t pay for the faster delivery so can’t complain.

September 3, 2021
Unprompted review
Rated 4 out of 5 stars

Ordered items last Wednesday

Ordered items last Wednesday. They were 1st class so was hoping they’d arrive that week. Started to panic a bit after reading reviews, had sent a few emails to have no response. However due to my previous review I’d left, Ricco contacted me and advised me to re check the tracker and it had been updated yesterday with Royal Mail. Anyway, as I am writing this review, they got delivered 5 minutes ago. Can’t fault Ricco for checking for me! I just think Megatan need to respond to emails as well. I didn’t know they had an internal portal where you could send messages regarding your order.

August 16, 2021
Unprompted review
Rated 1 out of 5 stars

Absolute c@@ts

After reading lots of negative reviews (unfortunately after I ordered) I can confirm they are true. SCAM COMPANY DO NOT SEND THEM YOUR HARD EARNED MONEY. I made an order, money was taken but no product. I've sent numerous emails but no replies at all. Just some bs automated response. PURE SCAMMERS!!! They even provide a fake tracking number lol

August 3, 2021
Megatan.ws logo

Reply from Megatan.ws

I am sorry you feel let down but I can assure you that Megatan are not scammers...

Can you please reply back with your order number and I will look into your issue.


Many thanks

Constantine

Rated 1 out of 5 stars

Avoid

Ordered from this company 3 times over the past couple of years. The first 2 times my order arrived without issue. Unlucky order number 3 has not arrived after 3 weeks. I have sent 2 emails asking about my orders whereabouts and had no reply. Also, my tracking number is invalid. I contacted Royal Mail to ask them to check it and they advised me that it was not a genuine tracking number. I have now contacted my credit card company and claimed back my £20. Obviously, won't use or recommend in future. I wish I had read the reviews on here first.

July 7, 2021
Megatan.ws logo

Reply from Megatan.ws

Hi

I am sorry you feel so let down, can you please reply back with your order number and I will look in to this for you.


Many thanks

Constantine

Rated 2 out of 5 stars

Product is not as strong as it used to…

Product is not as strong as it used to be. Won't be ordering the mt2 from here again.
Update. I didn't recieve a refund.

May 13, 2021
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi

I am sorry you feel so let down, as we said during our emails, there was a period a couple of months back when we were forced to use a different lab for a couple of weeks, it has been noted that the quality wasn't as good as our normal lab. We offered you a replacement from our usual lab buy you opted for a full refund, as this was the case we feel that this negative posting is unfair.


Many thanks

Constantine

Rated 5 out of 5 stars

Genuine review

Genuine review. I placed my order on the 3rd May and received it on the 5th, I have ordered from this company before and Happy with the quality of the goods and service.
👍👍👍👍👍👍

May 5, 2021
Unprompted review
Rated 1 out of 5 stars

Do not use - you will not receive goods

Ordered from this company for years and never had a problem until now. I ordered nearly a month ago... received a few emails asking for confirmation of payment which I provided, I then had an email to say it had been despatched and would be with me nearly 10 days ago. Chased twice since and have been completely ignored. Do not use this company not sure what had happened but they have changed and cannot be trusted.

April 10, 2021
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi

I am sorry you feel so let down, can you please reply back with your order number and I will look in to this for you.


Many thanks

Constantine

Rated 5 out of 5 stars

Megatan are great.

Don’t understand some of the bad reviews I’ve always had great communication from them. They keep you updated on where and when your order is being sent.
At the end of December I got a lockdown money off email
But when I bought the money didn’t come off at the end but I emailed them and got a reply right away giving me £5 credit and I’ve just checked weeks later the £5 credit is still there. Never had a problem paying with a card and they always only take what they are supposed too. I fully recommend them.

January 31, 2021
Unprompted review
Rated 1 out of 5 stars

Do not trust them!

Ordered product on 19/11/2020, no confirmation received after payment made. Chased this up which took nearly a week to get a reply. Megatan.ws stated item had been sent/received. I have been chasing the order ever since, to which a full refund was offered on the 07/12/2020. Yet to receive my refund but had an email from Constantine on the 14th asking if I have had it. Replied to confirm no, and emailed my full dissatisfaction. Still no reply. I have not revived my item, struggle to get a reply back within 5-7 days, and still waiting for my refund which supposedly was to be sent via bank transfer. Would not use again!

December 18, 2020
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi

I am sorry you feel so let down, can you please reply back with your order number and I will look in to this for you.


Many thanks

Constantine

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